Overall Reviews at U-Haul
Customer Service Representative | Yonkers, NY
| Oct 2, 2021
Uhaul underpays their workers especially for all we do . Definitely could pay us more!!! Management depends on the store you work at . One plus is that they are flexible with scheduling
Not worth it
You know for being in the stock exchange and the only moving rental company. They dgaf about there hard working full timers. But hey let's add more work no raises and see what gives...
ConsFavoritism Amongst Certain
Customer Service Representative | Orange, CT
| Mar 29, 2021
Good starter job, hard to advance, horrible pay for amount of works thats needed to get done. poor upper management. Not a job to rely on for sole income, very to get full time
Bilingual Call Center Representative | Remote
| Mar 10, 2020
Great management, flexible schedule, fair pay, personalized training, opportunity for overtime, excellent team work, sedentary, you get to know people from all around the country
Customer Service Representative | Boston, MA
| Dec 16, 2019
has a boys club type of attitude
management was a joke excluding one of my very favorites
compensation was unfair
and advancement was impossible if female
Poor company to work for
Initially it was great starting off and as time progressed the ability to transfer to transfer to other aspects of the company was never attainable. Poor leadership and if concerns were made we were told to never go past our manager. If we did we were scolded and reprimanded.
ProsWork from home. Good benefits.
ConsPoor pay increases and lack of leadership
Productive place to work at with fast advancements
Overall the work load is super self explanitory. It is easy to advance but there is a lot of computer testing to maximize your knowlege of uhaul. The work load iseasy and mamgeable and the people that work there always make you feel welcome and secure in you job.
Customer Service Representative | Phoenix, AZ
| Feb 7, 2020
Work From Home Horrible
I worked here for 5 months and never in my life have I been cussed out more. The customers are nasty especially if you work in Customer Service. Management is horrible too, and always seem to find flaws in everything you do, my manager was so annoying and evil that she fired 3 people and made two more quit. Do not work here.
Great place to work. Fast paced
Been with Uhaul 10 years. Just retired from there only because of my health issues. It was getting to be a struggle to do my job without being in pain. I'd go back in a heart beat!
ProsGood pay. Manager is good at scheduling when you only want to work
ConsLack of getting breaks or lunch due to being short staffed
Bilingual Customer Service Associate | Tampa, FL
| Dec 20, 2020
Working for the call center the calls were literally back to back you could not take a second of a break to catch your breath. It was not worth it
Consno breaks what so ever
Definitely would not work for them again.
Was a beautiful painted picture of a job. Staff was great, management was great, was looking at bonuses and raises. Time came to produce these promised raises and bonuses, and nothing was there. Underpaid, over worked, and always made to seem like your friends was asking for a huge favor (being asked to stay to close and come to open, bust out this extra work, etc etc).. I'd never suggest this place to a friend. Ridiculous really. Theres a book out there, about the family, check it out.
ProsBonuses and raises
ConsNot getting those bonuses and raises
They really don't care about you.
Bad pay for what is required. No full time opportunity. If you need temp part time and nothing else for minimum wage 7 days a week this is fine. No performance reviews or pay increases.