Royal Mail

Working at Royal Mail: Company Overview and Reviews

Royal Mail
Royal Mail
3.5
54 reviews
Royal Mail Ratings
3.5
Average rating of 54 reviews on Indeed
3.6Work-Life Balance
3.5Pay & Benefits
3.1Job Security & Advancement
3.1Management
3.3Culture
Headquarters
MILTON KEYNES, UK
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Transport and Freight

Popular jobs at Royal Mail

 Average SalarySalary Range
2 salaries reported
$14.25
per hour
$7.25-$25.70
1 salary reported
$40,000
per year
$20,000-$60,000
1 salary reported
$300
per week
$200-$500
Salary Satisfaction
78%
Of the employees are satisfied about their pay
Based on 38 reviews
Benefits
Life Insurance
Paid Time Off
Discounts

Royal Mail Reviews

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B (m/k)Kierowca kat. C + E (m/k)Kitchen AssistantKoaLead ConsultantLiaisonLoading Bay ManagerLogistics PlannerLogistics SupervisorMail & Parcel SortationMail HandlerMail Post PersonMail procesorMailroom WorkerMaintenance EngineerManager On DutyManual Data Key EntryerManual KeyerManual organisation/delegationMarketing Communications ManagerMarketing ManagerMessengerMeter ReaderMobilization ManagerMrMugNANight ManagerNight shift opgNight shift workerOHAOPG Nottingham MCOPG Outdoor Post PersonOPG in Royal MailOccupational postal graduateOperation AssociateOperations AssociateOperations OfficerOrdinary Postal GradeOutbound Customer Service RepresentativeP.H.GPAKINGPART-TIME BasildonPOST MANPOST WORKERPOSTWOMANPaid Work PlacementPaper BoyPaper RoundParceforce cspPart Time contractPart time Post PersonPart time PostwomanPart tme post personParts ManagerPerformance AnalystPerformance ManagerPeriod of EmploymentPersonal Banking ManagerPersonal CoachPickerPlant ManagerPoatmanPolicy AdvisorPortmanPost Operative NursePost Person (Sorting mail)Post Person High GradePost Person OPGPost Person PHGPost WomenPost deliverymanPost officePost womenPost,manPostal PersonPostal walkerPostladyPostman carteroPostman.Delivering mail/parcels doorPostperson - Indoor sortingPostpost lady ladyPostwoman - Indoor Sorting (FTC)Postwoman Higher Grade (PHG)Priority ServicesPriority Services Process OperatorProcessingProcessing AssistantProcessing OfficerProcessing Post PersonProduct OwnerProduction CoordinatorProduction DesignerProduction WorkerProject LeadProsecution SupportQuality Assurance AnalystQuality Control SupervisorQuality ControllerQuality ManagerROYAL MAILLRange of Senior RolesReal Estate AssociateReceptionistReceptionist/Administrative AssistantRecruiterRecruiting AssistantRelief WorkerReserve WGMResource ManagerResource WorkerResponsable Commercial Grands Comptes (H/F)Responsable de logísticaRetail Sales AssociateRevenue ManagerRounds personRoyal Mail PostwomanRoyal Mail Sortation OfficerRoyal mail tempSAP ConsultantSafety ConsultantSafety LeadSafety SpecialistScannerSeasonal Mail WorkerSeasonal WorkSeasonal Worker, 8 DecemberSection ManagerSenior Executive AssistantSenior Executive CoordinatorSenior Office ManagerSenior Recruiting ManagerSenior Shift ManagerService Delivery ManagerService ManagerService TechnicianServing AssistantShift LeaderShort term seasonal tempSoftware ArchitectSolutions ManagerSort ManagerSortedSorting Office PersonSorting all parcels, and lettersSorting lettersSorting mail.Sorting officeSorting out letters and scanning stuff Sorting papers and parcelsSpecialist Services Relay DriverSports CoachStaff MemberSub PostmasterSubpostmistressTEMPORARAY CHRITMAS STAFFTechnical SpecialistTechnical Support EngineerTechnicianTelemarketerTemporary Worker (Seasonal)Temporary X-MasTemporary full timeTemporary summer workTemporary/Seasonal ContractTest AnalystTesterTraffic ManagerTraineeTraining ManagerTransport ManagerTransportation TechnicianTutorUK and Europe and is head quarteredUnion RepresentativeVending OperatorVolunteerVolunteer AssistantVrachtwagenchauffeur CEWaiting for a opportunityWalking postperson.Warehouse LeadWarehouse WorkWelderWork Experience StudentWorks ManagerWorkshop ManagerWorld Class Mail Champion supportWorld Class Mail Sector ChampionX-Mas TempX-mas Casual WorkerZusteller (m/w/d)anguard casual workerbag tippingcarterocasual temp workcausal basicscausal xmas workerchristmas causalclass1curling letters and Mail Sortingcustoms trainedemployéexpostladyh.g.v. 1@2head of sorting Dave 0845 795 0950latter shortinglettersmachine opeatormail proccessingmail sectormail sortingmail sorting and scanningmdecnetwork & collectionsnoneofficer and PHGpaper roundparcel sortterpost collaterpost manpostal officerpostal personpostiepostmenprocessingprocessing staffroyal mail, mdecseasonal tempsegregation parcelsskilled mail shortersorterensortingsorting letters and scanningsorting mailsorting mail outsorting officesorting parcelssortrestrutting roomtemporally mail persontempory mailroom workertrabajo temporaltraffic office manaerware housework area supportworking in the sorting areaxmas causal
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Overall Reviews at Royal Mail

4.0
Accounts Receivable Clerk | Chesterfield, MO | Jul 24, 2014
Great mix of people and skills
A lot of my time was spent doing data entry and filing. I was responsible for the International bank accounts and parcels international compensation accounts processing. Both of these roles had to be completed with accuracy, efficiency and adhering to strict protocols from start to finish. I learned a great deal during my time at Royal Mail; from the workings of a busy office, the importance of deadlines and adapting to work loads as well as improving my knowledge and people skills. I was lucky enough to have the privilege of working with some truly wonderful people whom I keep in contact with to this day.
ProsAmazing people, busy work days and fantastic vacation
ConsHaving to leave them all when I moved
4.0
Safety Specialist | West, TX | Mar 31, 2014
Challenging
I do not wish to make specific comments about my current employer. I have worked for the orgainsiation for almost 30 years which in itself speaks volumes.
Pros.
Cons.
4.0
Logistics Associate | Carlisle, PA | Nov 6, 2018
n/a
Everyones experience will be different depending on the mail centre, shift, work colleagues and manager. I worked in two different cities and they were completely different. Even from one shift to the next.
Prosn/a
Consn/a
4.0
Driver | Royal, IA | Sep 30, 2012
secure work place
typical day on work starts from collecting van keys,route cards, checking vehicle. start the route on time collecting mail and work from firm,business and offices.take paper work and sign it.drive back to mail centre unload work, report and submit all paper works. three routes a day.
Prosgovernment job
Consless opportunities
5.0
Account Director | Independent, LA | Jun 25, 2018
Good company to work for
Good variety of roles available in Operations, Admin or Sales, Well know company seen in positive light by customers and public, Parcel market is growing hugely so more opportunities to work in growing sector. Quite a few employee benefits.
ProsGood employee relationship
ConsA little slow to move with market demands
4.0
Chief Revenue Officer | England, AR | Sep 19, 2016
Overall good place to work
Check emails, do paper work, adjusting sales order and sampling wholesale mail. How to handle difficult customer and solve the problem. Good support form management to balance home and work life. Very good team to work with. sometimes get very busy to clear all work. when customer thank for helping them to released their mail.
4.0
Mail Carrier | Somerton, AZ | Mar 9, 2021
Outdoors work.
Great once you're out of the sorting office. I love walking, but pushing / pulling the trollies for 10 to 12 miles hurts my back. Shame though, would be okay otherwise.
ProsOutdoors, peace, fresh air.
ConsRain, repetitive routes, heavy trollies.
5.0
Mail Processor | Centre, AL | Jul 3, 2013
i worked for 34 yrs delivering and processing mail and they are very good employer
worked nights for over 20yrs on machines and sorting within a team learnt how to change belts and take figures on computer management were mostly ok and co workers very good hardest part of job on feet for 10hrs and reaching targets most enjoyable was having good teams on machines to get finished on time
Prospay was very good
Consonly 45 mins break in 10hrs
3.0
Operational Support Grade | London, OH | Feb 9, 2016
Nice environment to work but no for the corporation
The most difficult things in this company is to advance, its almost impossible to move forward within the company. The new changes that this company is having make the situation difficult for the workers, less hours in the contract and pressure over the upper level management.
ProsEvening times, over times, benefits
Consnot advancement
4.0
Delivery Driver | North East, PA | Aug 28, 2020
Good bunch overall
● Work-life balance finish work normally by 15.00 can be earlier though ● Pay & benefits paid well for hours worked ● Job security and advancement at interview told lots overtime but when working none available. If you go over it does mostly get paid ● Management management were overall good. Even though there seemed to be lots of different managers ● Culture keep getting moved from round to round expected to learn lots of different routes and remember them ● Overall not what I was expecting as job being moved around every couple of weeks and then being put back on a route you had done weeks before and be fast at doing it because you were shown it. Having to prep your bags in morning is an experience to get used to
2.0
Delivery Driver | Derby | Jan 26, 2020
unrealistic expectations
contracts that do not allow full time pay inconsiderate management good to be outside nice employees general good atmosphere however over worked for human beings Re-nationalize as too profit focused and not human well being focused at management level
5.0
Mail Carrier | Beckenham | Oct 15, 2019
Working for Royal Mail
Good training is provided and I was able to work on my own as well as in a team. Always been supported by colleagues and the management. Health and safety issues are very important for the company, where I was able to do my first aid at work course.
3.0
Plan Manager | Birmingham | Jul 14, 2014
Royal Mail has been a balanced employer.
Royal Mail has been a balanced employer which has gone through massive transformational changes that I have been part of.
4.0
Investigations Manager | London | Apr 26, 2016
professional work place
Whilst employed with royal mail investigations I was involved in interviewing suspects involved in crimes, including theft, burglary, deception, burglary, damage and other intrinsic offences. I was also involved in arrest procedures resulting in court cases. I was a team manager and was involved with various teams throughout the London area. I was involved in management meetings and was also a trainer in the delivering of investigation procedures and codes of practice. The hardest part of the job was sometimes long hours, and the most enjoyable side of the role was the conclusion of an investigation resulting in a conviction.
3.0
Seasonal Associate | Preston | May 31, 2013
work placement when younger
i worked part of the maintenace team making sure things work in the correct way.
5.0
Collection Manager | Manchester Central | Apr 12, 2018
Very challenging at times in a demanding operating role
Accountable over the whole 24 hours , 6 day period for all business and commercial targets. A very rewarding job and a great sense in achievement in delivering fantastic results.
5.0
Customer Service Representative | Plymouth | Apr 24, 2016
Very nice company to work for
I was dealing with incoming calls regarding complaints, lost parcels and compensation. I also dealt with delivery office managers, by email and I also dealt with Belfast in order to search for lost items. I had a deadline to meet in order to resolve relevant situations.
ProsNice canteen
5.0
Administrative Assistant | Chesterfield | Nov 27, 2015
The best employer in Chesterfield
I started working at Royal Mail some 23+ years ago as a Temp. I gained lots of good knowledge and friends. We eventually got outsourced to Xansa / Sopra some 13 years ago. But still remained on the Royal Mail account supporting developments with SAP and back office support.
5.0
Trainee Manager | East London | Nov 12, 2015
Fun work place
Lovely place to work and that's why I was able to work for 14 years.Staffs are well looked after. Royal Mail is an equal opportunity employer treating everyone fairly.

Questions And Answers about Royal Mail

If you were in charge, what would you do to make Royal Mail a better place to work?
Asked Apr 30, 2020
Stop punishing the poor sods at the bottom of the ladder by making unfair cuts to hours while increasing workload... and perhaps cut the directors bonus
Answered Sep 18, 2020
Close it down
Answered Sep 8, 2020
Do you need experience to work at Royal Mail?
Asked Feb 21, 2021
Depends on the job your applying for
Answered Mar 18, 2021
No You are supposed to be trained
Answered Feb 21, 2021
What questions did they ask during your interview at Royal Mail?
Asked Dec 5, 2019
I enjoy meeting people, love the outdoors and love driving.
Answered Apr 2, 2020
Why do you want to work for us
Answered Dec 5, 2019
I have done an online assessment , should they acknowledge they have received it ? I have heard nothing
Asked Dec 5, 2018
Best option would be to try and contact someone at the company.
Answered Jul 31, 2021
If the Management has Satisfied with my assessment they will make Appointment to attend for an interview.
Answered Nov 12, 2020
What is the uniform requirement at Royal Mail?
Asked Jul 6, 2021
Casual UNIFORM
Answered Jul 6, 2021