Overall Reviews at River Island
4.0
Product Service Manager |
Deputy, IN | Sep 23, 2015
Excellent Company To Work For...
I love my current role in River Island, there is no such thing as a 'typical day' as everyday is different in retail Management from sickness to holiday cover, the lead up to christmas is my absolute favourite due the speed that is required to meet all demands and reach respected targets and personal goals. I've learned so much about the management side of the business from KPI performance to staff which I will take with me to whichever position I pursue next. Retail offers a wide variation of co-workers all with their own thing, from bubbly personalities to great craftsmanship and hard labour. The hardest part of the job would have to be, staff headcount and lack of hours authorised to use, as previously mentioned, my favourite and most enjoyable part of the job is the christmas period as I excel in fast paced environments and hard hitting deadlines.
All in all, it is a great place to work.
ProsDiscounts on certain items.
ConsBad pay and no benefits.
4.0
Productive and Valued
I have worked at River Island for 3 years as a part time sales assistant. For the majority of the 3 years I have worked there I have thoroughly enjoyed my shifts, the management are always there to support you and give you feedback and advice. The tasks are often initiative based which I really enjoy as you can take your creativity and customer service to the level you'd like. The hours aren't the best for a part time assistant, including mostly night shifts running to 10pm and also unsociable hours including evenings and weekends, however this is the nature of a retail position and the managers and other staff members are always more than happy to discuss these working patterns with you as an employee and work around your current lifestyle which is greatly appreciated as an employee.
ProsCustomer service experience, no day is the same, free uniform allowance, staff discount on all products across all departments.
ConsUnsociable hours, Long hours, Weekends and evening work.
2.0
Okay
Overall it was okay. Not judging anyone. Learned a lot from the pros and especially a lot from the cons. Through it’s ups and downs a lot of skills were developed and I’m greatful.
ProsGood breaks
ConsNone
3.0
Sales Assistant |
West, TX | Dec 18, 2015
productive and fun working place
working as a cashier, helping customers, maintaining the shop floor, replenishing when needed, stockroom duties, deliveries being unpacked, providing awareness and security on the shop floor
5.0
Great Place to work
I enjoyed working with RI in Manchester UK.
I joined RI in 2008 and left 2011 to return to my country.
River Island is a great place to work. The Management is fantastic and the work environment is secure and interesting.
Enjoyed good team spirit with other employees of the company.
Sunday
ProsReduced prices for staff
3.0
A great experience if you love fashion
Working with River Island was a great experience because I have a passion for fashion and I got to learn new things, the staffs was very helpful and welcoming. the hardest part of the job was on the Christmas holiday, trying to make things go to plan, trying to satisfy the customers, controlling the fitting rooms, Etc. The management was very good. The most enjoyable part of the job was getting the job done and getting paid at the end of the month.
4.0
Great place to work, not much to do
I worked as a Christmas temp. The shifts where mostly 4 or 5 hours. The longest day I had was Boxing Day where I worked 8 hours but was paid double. Pay was £7.55 per hour for 18 - 20 year olds. It was good overall there just wasn’t much to do. I was asked if I wanted to go home early a couple of times because there were too many of us and not enough work for us to do. I would recommend it. The pay is good and the work isn’t hard at all.
ProsPay above minimum wage
ConsCan be boring sometimes
1.0
Good discount everything else poor
There isn’t much progression within the company the hours are terrible as in they can’t Enhance hours but will employed new people 2 hour shifts are a joke good staff discount and some nice people to work with. People are expected to do jobs which management should carry out but are not paid the same
ProsDiscount
ConsPoor progression
5.0
Productive fun workplace
Loved working at river island the staff were lovely and friendly to talk too I gained experience to work on the floor tills stockroom and deliveries and the shifts were good too
5.0
Excellent company
River Island gave me opportunity when I needed it and I went on to be a successful store manager. I wouldn't have left if the store hadn't closed.
The overall culture of the company is very good, they listen to their managers and make changes to make the job better and more productive. The wages for staff are above national living wage and there are opportunities for progression if you want them.
Area managers are supportive and fair.
ProsDiscount, uniform allowance, career progression
ConsCan be a bit samey if you are in a small storw
4.0
Fun and friendly workplace
River Island is a lovely place to work for it is perfect for people who are self motivated and driven to complete tasks at a fast pace. The friendships you are able to build alongside your work are desirable and long lasting.
However retail is an underrated and unappreciated job in which some people do not always respect or validate the hard work that goes on.
Although the company do take care of their staff with gift, prizes and other incentives to keep the best and most motivated work ethic amongst staff.
5.0
Muy buena experiencia
Aprendí mucho e hice buenos compañeros, ademas de mejorar con el inglés.
1.0
Customer Service Representative |
Leeds | Jul 30, 2013
Poor company to work for
Had very long hours at the start of the contract 25 - 39 hours per week and do not get paid overtime for working the extra hours. Just standard pay.
Would change hours from 16 to 12 without notice or put the wrong shifts down and then be questioned as to why I did not turn up for work.
Was owed money from extra hours work and did not get it for 3 months.
Was very ill during a period of work for nearly 3 weeks and could not ring in sick everyday at 5.30am to say I would not be in. Was given disciplinary action for this.
Asked to leave due to a back injury and could not complete some tasks that they set for me to do, even though I had explained the situation.
Pros30% discount. Only full price items only and not on offer. Uniform allowence
ConsNot organised, released shifts last minute, No flexibility in shifts unless a very good reason, Have to wear river island clothing only and MUST be the latest stock. Cannot be last season
5.0
Warehouse Worker |
Swansea | Aug 24, 2017
fun environment
really nice, environment. chilled and no ones ever angry everyone seems to enjoy working there. really nice staff and plenty of benefits thoroughly enjoying my time here.
Prosdiscount
Consthe heat
5.0
organised
merchandiser of 1st floor, new department kids wear and menswear
payroll controller,rotas,budget and costs, recruitment, inductions, sales manager ensuring all staff are trained and giving the best service, profit and protection controller
Prosgreat 50% discount 100% uniform
Consdistance
4.0
productive and fun workplace
A typical day at River Island i would start early each morning to bring in the daily delivery and process it as quickly as possible so it could go out to the shop floor. I think the operations staff are great and essential to the company. Unfortunately there is very limited chances to move up into management which is quite frustrating.
ProsGreat staff
ConsNot enough full time positions
3.0
wasn't there that long
I was taken on for the Christmas and told there could be a position at the end. No one got a position. It wasn't hard to work there, management was ok.
5.0
Senior Sales Specialist |
London | Sep 10, 2018
Best job
Really enjoyed working here, amazing people good atmosphere, they do always seem to get the pay wrong, thats why I left, and new manager come who was not nice
4.0
Visual Merchandiser |
London | Jan 24, 2017
Great fast passed, fashion forward, inspiring Brand
Conduct daily visits to allocated Flagship stores, advising, training the area, in-store management and store teams of the company guidelines for the seasonal strategy and how they can taylor this within their stores.
Ensure window displays and visual aspects were of high standards and update with new products to match head office guidelines.
Hold weekly conference calls with stores, area managers and head office to ensure all are updated on weekly targets and up coming events or promotions to prepare for.
Train new members of the VM team.
Plan and organise new window schemes and internal visual ideas.
I gained confidence in being able to speak to all levels within the brand.
ProsCreativity, window concepts, leadership, communication skills
Conslong hours and lots of traveling would work over 45hrs a week
4.0
Productive and Challenging workplace
I thoroughly enjoy working for River Island but am looking for new challenges and opportunities. Enjoy working with my team and colleagues and feel I have learnt an endless amount about retail while here.
ProsDiscount and uniform benefit
Conssalary
