Working at RBS: Company Overview and Reviews

RBS
RBS
3.7
291 reviews
RBS Ratings
3.7
Average rating of 291 reviews on Indeed
3.8Work-Life Balance
3.5Pay & Benefits
3.0Job Security & Advancement
3.3Management
3.5Culture
Headquarters
Edinburgh, UK
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Banks and Financial Services

Popular jobs at RBS

 Average SalarySalary Range
5 salaries reported
$36,755
per year
$14,000-$77,000
4 salaries reported
$132,500
per year
$66,000-$199,000
4 salaries reported
$117,500
per year
$58,000-$177,000
1 salary reported
$18.12
per hour
$9.05-$27.20
2 salaries reported
$82,500
per year
$41,000-$124,000
Salary Satisfaction
69%
Of the employees are satisfied about their pay
Based on 175 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

RBS Reviews

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OfficerHR ConsultantHead Payments ManagerHead of OperationsHuman Resources AdvisorHuman Resources AssistantHuman Resources AssociateHuman Resources Business PartnerHuman Resources Medewerker (m/v)IT TechnicianImpiegato/aInbound Sales RepresentativeIncident ManagerIndependent ConsultantJornalistaJunior AnalystJunior AssociateLaborerLead AssociateLearning and Development ConsultantLiaisonLoan AdministratorLíder de PortariaMachine OperatorMaintenance PersonManagement AccountantManagement AnalystManager (m/v)Medewerker Klantenservice (m/v)Module LeadMortgage ProcessorMotoristaNetwork EngineerOperador de Call CenterOperation AssociateOperatorPersonal Injury ParalegalPolitieagent (m/v)PorteiroPresenterProcess OperatorProcess TechnicianProcessing OfficerProject AdministratorProject CoordinatorQuality Control ManagerQuality ManagerQuantitative AnalystRecovery OfficerRegional DirectorRegional Sales ManagerResearch AnalystResource OfficerRetail Sales Associate IISMESales AnalystSales and Service TechnicianSenior Audit ManagerSenior Business ConsultantSenior Business Process AnalystSenior Commercial AnalystSenior Credit AnalystSenior Finance AssociateSenior Operations AnalystSenior Operations OfficerSenior Program ManagerSenior Project AnalystSenior Risk ManagerSenior Sales SpecialistSenior System EngineerSenior Team ManagerSenior Test AnalystSenior Test EngineerService Delivery OfficerSr.AssociateStaff AccountantStudent InternSummer AnalystSummer InternSystems AnalystTax AssociateTeam AssistantTeam TrainerTechnical AnalystTechnical Product ManagerTechnical Support AnalystTeller SupervisorTest EngineerTraineeTransformation ManagerTruck DriverVice President of FinanceVice President of Human ResourcesWarehouse Worker"RECOVER OFFICER"...........NET Developer1 YEAR AND 7 MONTHS2nd Line Support Engineer4.10 Years Experience in Banking OperationA better Place to Start first and learnAccess Control SpecialistAccess ManagerAccount AdministratorAccount OfficerAccountantAccounting AssistantAccounting ClerkAccounts AssistantAction Line Telephone OperateAddetto/a alla venditaAdminAdministrative AssociateAdministrative ClerkAdministrative ServicesAdministrative SpecialistAdvisorAgent de Sécurité Incendie (H/F)Agente de TelevendasAir Conditioning EngineerAnalistaAnalista de ProcessosAnalista de SuporteAnalista de cuentasAnalysAnalytics InternApplication DeveloperApplication ProfilerApplication ProgrammerApplication Support EngineerArchitectArea Sales ManagerAsesor/a comercial de segurosAsistente generalAsset ManagerAssistantAssistant (H/F)Assistant CoordinatorAssistant TreasurerAssistant de Direction (H/F)Assistente ComercialAssistente de OperaçõesAssociate ConsultantAssociate MO and Trade Support Spain & PortugalAudio Visual TechnicianAudit ManagerAutomation LeadAuxiliar AdministrativoAuxiliar administrativo/aAuxiliar de Atendimento ao ClienteAuxiliar de LimpezaAuxiliar de Serviços GeraisBABPO ExecutiveBanker IIBankingBarcareers.comBid ManagerBranch LeaderBusiness BankerBusiness Development AnalystBusiness Development SpecialistBusiness Manager (m/v)Business TraineeBusiness manangerBusiness roleCaldeireiroCamera OperatorCareer AdvisorCareer ConsultantCase AssessorCash AssistantCash ManagerCash and Coin on-call staffCashier SupervisorCassiere/aCatererCenter ManagerChannel ManagerChief Executive OfficerChief responsibilitiesClient Onboarding ManagerCo-Global HeadCoding SpecialistCollections LeadCommercial AnalystCommercial VRP (H/F)CommercialeCommisCommunicatie Manager (m/v)Communications and Training Lead, IFRSCommunications and socialCompensation ManagerComplex Care Case ManagerCompliance SectorComputer ProgrammerConstruction LaborerConsultant ResourcingConsumer Complaints OfficerContableContact Center EngineerContinuous Improvement ManagerContractingContributorControls EngineerCoordenadorCoordenador ComercialCoordinatorCopywriterCorporate ReceptionistCost Reduction LeadCountry ManagerCredit AdministrationCredit SpecialistCustodianCustomer ConsultantCustomer ContactCustomer EngagementCustomer EngineerCustomer Relations ManagerCustomer Service Collections RepresentativeCustomer Service Team LeadCustomer Support RepresentativeCystomer ServiceData Center TechnicianData CollectorData GathererData ManagerData SpecialistData entryData gathererData input.Data scientistDebt AdvisorDefect ManagerDepartment ManagerDerivatives OfficerDesign ConsultantDetectiveDigital AnalystDigital AssistantDigital DesignerDigital LeadDigital MarketerDigital Project ManagerDirector of ComplianceDirector of PeopleDirector of Regulatory AffairsDirector of TechnologyDirettoreDishwasherDivision LeaderDivision ManagerDocument ControllerDocumentorDriverETL DeveloperElectronics TechnicianEmployment ConsultantEmployéeEngineering Program ManagerEnterprise ArchitectEntry Level Customer Service RepresentativeEnvironmental Health OfficerEverythingExaminerExecutive Administrative AssistantExecutive Assistant to Vice PresidentExecutive SecretaryFacilitatorFacilities AssistantFinance AssistantFinance and LeaderFinancial ClaimsFinancial ControllerFinancial CrimeFinancial Crime AssosiateFinancial ModelerFinancial Planning AnalystFinancial Planning and Analysis ManagerFinancial Reporting ManagerFinancial SecretaryFinancial SpecialistFinancial controlFinancial crime assocoaiteFitterFloor ManagerFormateur (H/F)Framework ManagerFraud RepresentativeFreelancerFreight Team AssociateFront Desk ManagerFront Desk ReceptionistFront End DeveloperFull time workFund Oversight ManagerGML 1GRG Complaints Assessor- Great Tower StreetGeneral AdminGeneral ManagerGerente ComercialGerente de proyectosGestionnaire Administratif (H/F)Global Head of Client & Product AcceptanceGrade3 SeniorGraderGraduateGraphic DesignerGrounds Maintenance WorkerGroundskeeperGroup ManagerGérant (H/F)HEAD OF CUSTOMER SERVICES AND OPERATIONS SUPPORTHall ManagerHave been MangerialHead FI EMEA Payment SolutionsHead TS Risk Analysis - (Vice President)Head of Operational Change - Conduct and RemediationHead of ProductHead of Project ManagementHead of Risk, Controls and AssuranceHelperHuman Resources CoordinatorI was on a one week Work Experience placement.I worked heard & strached when process requiredID Reconciliations OfficerISA Transfer OutITIT (m/w/d)IT AnalystIT ApprenticeIT AssistantIT AuditorIT ManagerIT Security SpecialistImmersion Work ExperienceImplementation SpecialistInbound Call Center RepresentativeInsolvency ManagerInstrutorInsurance ClerkInsurance ConsultantInsurance CoordinatorInsurance ManagerIntern ManagerInternal Control AssessorInternal Reconciliation OfficerInvestigations AnalystInvestment BankerInvestment ManagerInvoicing ManagerJanitor/MaintenanceJava DeveloperJovem AprendizJunior AccountantJunior Compliance OfficerJunior Process EngineerJunior Software EngineerKYC ANALIST - KYC & C&S REMEDIATION TEAMKwaliteitsmanager (m/v)Lead CashierLead DesignerLead DeveloperLead Project ManagerLeadership CoachLean LeaderLean SupportLearning and Development CoordinatorLearning and Development InternLearning and Development ManagerLegal ContractorLegal ManagerLegal SecretaryLending OfficerLiquidity Risk Domain LeadLitigationLoan ConsultantLoan SpecialistLogistics ManagerLíder de LogísticaMARINE INSURANCE ANALYSTMBA Finance with 3 yrs expMI and Decision SupportMIS ExecutiveMIS data analyzing officerMailroom SupervisorMaintenance EngineerManagement ConsultantManagement TraineeMany rolesMarket AnalystMarket AssociateMarket ManagerMarketing ExecutiveMarketing SpecialistMaterial CoordinatorMentorMobile ExpertMobilization ManagerMonitorMortgage AgentMortgage Loan OriginatorMotorista Categoria DNetwork AdministratorNetwork AnalystNew GraduateNutriologo/aOPERATION EXECUSTIVEOffice AssistantOffice ManagerOfficer-PaymentsOperador Ativo de VendasOperaio/aOracle PL SQL DeveloperOtc ManagerOwner Operator DriverPA to the Head of GTSThe NetherlandsPPI PaymentsPROCESSParking AttendantPartnerPayment OfficerPayment Protection Complaints AdvisorPayments Operation And Customer Due Diligence.People Development LeadPerformance ManagerPerformerPersonal Banking AdvisorPilotPlannerPlant OperatorPlatform ManagerPorteiro NoturnoPortfolio AnalystPost Operative NursePrincipal ConsultantPrint OperatorPrivate BankerProblem SolverProcess AssociatProcess assosiateProcessing Personnel (Bereavement Services )Productmanager (m/v)ProductsProgram DirectorProgram SupportProject ArchitectProject AssociateProject ConsultantProject ControllerProject LeaderProject SupportProjectmanager (m/v)ProjektledarePublicitárioQC TechnicianQUALITY ASSURURERQualified ProfessionalQuality Assurance ManagerQuality AuditorQuality Service RepresentativeQuantitative Model DeveloperRBAC CunsultantRBS SERVICES INDIA PVT LTDRECOVERIES OFFICERRECOVERY OFFICERRSMRangierer (m/w/d)Real Estate AssociateRecepcionistaReceptionistReconciliation SpecialistReconciliation officerRecoveries OfficerRecovery AgentRecruiterRecruitment ConsultantRecruitment ManagerRegional CoordinatorRegulatory Affairs ManagerRelationship BankerRelationship Banker Business y Corporate BankingRemediation OfficerResearch AssociateResearcherResourceResource ManagerResourcing ConsultantResponsable Administratif (H/F)Responsable Financier (H/F)Responsable Paie Et Administration du Personnel (H/F)Retail Signatures TeamRetail disputesRetained Roles for Hub projectRetention SpecialistRisk Mananger,SBASEPA Migration OfficerSPBSQL TUNING ADVISOR, SQL ACCESS ADVISORSR.PROCESSOR (SME)SUBGERENTE MERCADO DE DINEROSales AssistantSales InternSales Support RepresentativeSales TrainerSales and Marketing ManagerSalespersonScheme ManagerSecretaresse (m/v)SecretariatSecretarySecurity ConsultantSecurity SpecialistSenior .NET DeveloperSenior Account ExecutiveSenior AdministratorSenior Application AnalystSenior Assistant ManagerSenior Associate EngineerSenior Associate ManagerSenior AuditorSenior Authoriser in Cash and PaymentsSenior Branch ManagerSenior Brand ManagerSenior Business ManagerSenior Claims SpecialistSenior Client Service MedewerksterSenior Client Services AssociateSenior Commercial ManagerSenior Consulting EngineerSenior CounselSenior Customer Service RepresentativeSenior Department AssistantSenior DirectorSenior Document SpecialistSenior Executive AssistantSenior Finance ClerkSenior Financial SpecialistSenior Fraud InvestigatorSenior Help Desk AnalystSenior Implementation ConsultantSenior Implementation SpecialistSenior Lead EngineerSenior Loan SpecialistSenior Mortgage SpecialistSenior Network EngineerSenior Operational ManagerSenior PMSenior Portfolio ManagerSenior Programmer AnalystSenior Quality Assurance ManagerSenior Reporting AnalystSenior RepresentativeSenior Research AnalystSenior Sales AgentSenior Security ConsultantSenior Service AssociateSenior Service TechnicianSenior Software AnalystSenior Solutions and Advisory officerSenior Support AssociateSenior Systems AdministratorSenior Systems AnalystSenior Technical AnalystSenior Technical LeadSenior Technical SupportSenior TelemarketerSenior TesterSenior User Experience DesignerSenior Vice President of Human ResourcesSenior Vice President of Sales and MarketingSenior WriterSenior accountServer AnalystService AssistantService CoordinatorServicedeskServicemitarbeiter (m/w/d)Shadowing Head of Syndicates desk- work experienceSharepoint ConsultantShipping and Receiving ClerkSite EngineerSite ManagerSocial Media ManagerSocial Media SpecialistSoftware AnalystSpecialist (m/v)Sr.ProcessorSr.executiveStage Front Office (m/v)Starszy analityk (m/k)Statements Team (Temp)StrategistStress TestingStructurerSubcontractorSuntrust BankSupervisorSupplier ManagerSupport EngineerSurveyorSuspense Account Admin - RCWOSustainability ConsultantSwitchboard OperatorSystem ProgrammerSystems Integration SpecialistSystems Project ManagerTRADE OPERATION HEADTax AnalystTax AssistantTeam leaderTeamleider (m/v)Technical Project ManagerTechnical WriterTechnicianTechnological AdvancementsTechnology AnalystTechnology IndiaTechnology LeadTelefonistaTelephone AdvisorTelephone advisorTelephone officerTellerTemporary employment assignmentTest TechnicianThis is a testTrade Ops OfficerTrade and Transaction ReportingTrading Membership Lead ContactTrainee OfficerTrainee officerTraining AssistantTraining ManagerTraining ProgrammeTraining SpecialistTransaction ManagerTransaction processing officerTreasurerTreasuryTreasury AnalystTrusteeTécnico de SegurançaUS Head of Futures TechnologyUnit LeaderVendor ManagerVice Predident -Regulatory RiskVice President of AccountingVice President of ComplianceVice President of EngineeringVice President of OperationsVice President of Program ManagementVirtualization EngineerVolunteerVostro clearing, payment services.Wealth ManagerWeb DeveloperWebchat AdvisorWork PlacementWork Placement studentWorks ManagerZero Hora Editora Jornalística - Grupo RBSadvisoraminstration supportaml officerbank leadershipbridgeport ctcannot disclosecontinuogangerinformatica admininsolvency adminofficer in department caaprofficer-electronic paymentsop de áudiopersonal bannkerpost office teamreconciliation officertelephony supporttmktraineetrainee / transactor
All LocationsAtlanta, GAAurora, COBoston, MABoulevard, CABridgeport, CTBrooklyn, NYBurlington, VTCaddo Valley, ARCalhoun, GAChattanooga, TNChicago, ILCranston, RIDelhi, CAEast Providence, RIEdinburgh, INFresno, CAGlasgow, KYGlen Allen, VAGreenock, PAGreenwich, CTHartwell, GAHilo, HIHopewell, VAHouston, TXIndianapolis, INJersey City, NJLake Elsinore, CALondon, OHLos Angeles, CAManchester, NHManhattan Beach, CAMars, PAMedford, MAMelville, NYMidland, MIMount Pleasant, MIMurfreesboro, ARNewark, NJNew York, NYOlympia, WAPark, KSPhiladelphia, PAPlano, TXProvidence, RIQuay, OKRemoteRichmond, VARochester, MNSalem, ORSalt Lake City, UTSan Antonio, TXSan Francisco, CAScotland, SDSedalia, MOSouthampton, MAStamford, CTSterling, VASyracuse, NYTaylorsville, UTTown of Ulster, NYTrona, CAWallis, TXWarwick, RIWaterbury, CTDubaiDubai International Financial CenterLuandaGold Coast QLDSydney NSWChittagongDhakaBlumenau, SCBrasília, DFCajati, SPChapecó, SCContagem, MGFlorianópolis, SCJoinville, SCOsasco, SPPiracicaba, SPPorto, PIPorto Alegre, RSRio de Janeiro, RJSanta Vitória, MGSão Paulo, SPDelhi, ONDouglas, MBLondon, ONMontréal, QCScotland, ONToronto, ONZürich, ZH上海市Centro-Madrid, Madrid provinciaMadrid, Madrid provinciaEntzheim (67)Orléans (45)Paris (75)Paris 15e (75)Paris 8e (75)Placé (53)Villefranche-sur-Saône (69)AberdeenAshfordBanksBarrow-In-FurnessBasildonBasingstokeBathgateBedfordBelfastBirminghamBlackburnBoltonBorehamwoodBournemouthBradfordBrightonBristolBuryBury St. EdmundsCallanderCamberleyCambridgeCardiffCarlisleCastle DoningtonChathamChesterChichesterCongletonCoventryCrawleyCroydonDalkeithDartfordDentonDerbyDoncasterDouglasDudleyDumfriesDundeeDunstableEast LondonEastwoodEdinburghEllesmere PortEnfieldExeterFarnboroughFarnhamFleetwoodFort WilliamGatesheadGlasgowGreenockGuildfordHarrogateHarrowHerefordHigham FerrersHornchurchHorwichInvernessIpswichIslingtonKegworthKirkcaldyKirkcudbrightKirriemuirKnutsfordLanarkshireLargsLarkfieldLarkhallLeamington SpaLeedsLeicesterLeighLinlithgowLiverpoolLondonLondon Borough of IslingtonLong EatonLytham St. AnnesMacclesfieldMaidstoneManchesterMedwayMiddlesbroughMilton KeynesNewcastle-under-LymeNorwichNottinghamOldburyPaisleyPerthPeterboroughPetersfieldPlymouthPortsmouthPrestonReadingRickmansworthRotherhamScunthorpeSheffieldShepshedShrewsburySolihullSouthamptonSouthend-on-SeaSouthportStaffordSt AlbansSteppsStockportStockton-on-TeesStoke-on-TrentStonehavenStreetSunburySunderlandSwindonTamworthTelfordTruroUlsterWarringtonWashingtonWath upon DearneWest LondonWhitechapelWickWolverhamptonWorcesterWorthingΑθήναΠειραιάςCentral, Hong Kong IslandQuarry Bay, Hong Kong IslandJakartaDublin, County DublinSandyford, County DublinBengaluru, KarnatakaChandigarh, ChandigarhChennai, Tamil NaduCuddalore, Tamil NaduDelhi, DelhiGhaziabad, Uttar PradeshGurgaon, HaryanaHyderabad, TelanganaKanpur, Uttar PradeshKolkata, West BengalMangalore, KarnatakaMumbai, MaharashtraNew Delhi, DelhiNoida, Uttar PradeshPune, MaharashtraSolan, Himachal PradeshSurat, GujaratVadodara, GujaratTehrānMilano, LombardiaRoma, LazioAlmatyKuala LumpurAmsterdamAmsterdam-ZuidoostRotterdamDera Ghazi KhanFaisalabadGujranwalaKarachiLahoreMirpurWarszawa, mazowieckieBucureștiTimișoaraRiyadhKhartoumSingaporeİstanbulTashkentBenoni, GautengCape Town, Western CapeJohannesburg, Gauteng

Overall Reviews at RBS

5.0
Vice President of Compliance | Stamford, CT | Dec 22, 2019
Great place to work
RBS was a great place to work until they decided to downsize. The culture was good and people respected each other. After the downsizing in 2016, you just watched as your friends left one by one.
4.0
Director of Finance | Stamford, CT | Jul 25, 2020
small finance operations these days with much worked shared,
Management was reactionary somewhat informative but there were many in the know and a sense of secrecy among upper management. The culture was open and diverse despite its more formal British origins, getting things done across divisions, departments or functions can be difficult . Meeting deadlines with increasing demands for more information was a challenge. Social events were always fun.
ProsOn site Amenities were terrific, the office facilities were first rate.
ConsDid not feel management supported the staff or were treating some some with
3.0
Vice President | Providence, RI | Apr 22, 2012
Very professional, highly driven, fast paced work environment
RBS afforded me the opportunity to be exposed to many different opportunities through their "promote from with-in" philosophy. Through frequent involvement with many divisions of the company I was able to enhance my knowledge in the banking industry in sales, operations and finance management. The colleagues at the bank were true team players when it came to project management and resource driven initiatives.
Prosflexibility with work schedule
5.0
Senior Client Services Associate | Chicago, IL | Oct 6, 2017
department closed
This global client service department closed as HQ changed footprint for US clients. Good investment in employees, high audit bar set and met. in high regulatory environment. Change management well led and LEAN Six Sigma used effectively
5.0
Access Manager | Stamford, CT | Sep 25, 2017
Good culture, great people to work and collaborate with
Was a trade floor environment so very quick paced but also very demanding. Enjoyable place to work due to the people who are there. They have a focused plan of where they are going in the future.
3.0
Analyst | Taylorsville, UT | Jan 17, 2017
Interesting Work, Company is in constant turmoil.
Would not recommend working here. The company is failing, and the culture is dismall. The work however was stimulating.
ProsWork/Life Balance
ConsCompany is in trouble
3.0
Vice President | Chicago, IL | May 22, 2014
Global leader in international banking
The most enjoyable part of the job is working to deliver service to my clients that far exceeds their expectations. I work with a great group of supportive colleagues who are dedicated to excellence.
3.0
Senior Technical Lead | Stamford, CT | Jan 17, 2020
A nice place to work
There was a gym in the building. I enjoyed the gym classes. The shower room was very clean and tidy. In that year I left RBS, around 8 teams participated the RBS cricket game. Our team got the champion. I never forgot that summer.
2.0
Vice President of Engineering | Taylorsville, UT | Jan 29, 2019
Management
The team I worked with was a satellite office, reporting to a management team in the UK and in Connecticut. The work conditions were terrible, with crowded tables of computers, people and telephones piled on top of each other. Ultimately, the management looked more concerned to show "short term" improvement, rather than considering what was best for the company and its employees and shareholders.
5.0
Treasurer | Branch, NY | Feb 22, 2018
nice place
Started as the head of the off balance sheet trading and left as the treasurer and head of the global dollar funding book. Member of the asset and liability committee.
4.0
Operatore call center | Milano, Lombardia | Dec 27, 2019
Formazione ottima di 3 settimane, precisi, puntuali, comunicazione eccellente. Team leader prepararti
Nel call center RBS si svolgevano più attività di 3 mittenti differenti. Io ho avuto la fortuna di lavorare per la finanziaria Agos, carte di credito prepagate, l'attività più ostica era l'attivazione della stessa; col tempo e la pratica ho imparato ad usare le leve a mio vantaggio sempre con onestà. Breafing di aggiornamento e riunione settimanale sull'andamento professionale. Da parte dei team leader contatto e
5.0
Senior Reporting Analyst | Gurgaon, Haryana | Feb 8, 2020
Part of regulatory reporting team responsible for preparing liquidity reporting returns and reconciliation s
RBS has best work life balance. At liquidity reporting team, responsible for daily liquidity returns, monthly returns and quarterly central bank returns.
5.0
Project Manager/Business Analyst | London | Nov 3, 2019
Friendly lovely place to work
RBS look after their staff and they are very professional. I have always enjoyed working there over the 12 years on and off that I have been there. Recommended.
1.0
Banking Consultant | Manchester | Nov 17, 2019
Na
It’s not brilliant working for them there isn’t any progression as they move their businesses to other countries for cheap labour rather than have good work
3.0
Qualified Professional | Birmingham | Aug 18, 2020
Good place
Good progression can be made within the Bank and the pay is also good. Management also motivate you to do well. The only bad thing is that it is a very competitive environment so it depends on whether that works for you as an individual.
Prosgood pay and progression
ConsCompetitive and fast paced
1.0
Management Accountant | London | Feb 26, 2020
Not a nice place to work
You will be a cog in wheel. A very negative/blame culture operates here. Management do not really care. You need to be extroverted and have a loud voice to be heard otherwise they will just ignore you
5.0
Commercial Manager | Birmingham | Dec 1, 2019
Excellent experience
I have really enjoyed working with RBS. The management was excellent, very understanding and interactive environment. Full support was always given to learn and achieve more
5.0
Head of Customer Service | Dubai | Nov 12, 2019
Productive and fun workplace
Responsible for a team of 250+ across four sub units: Contact Center, Service Quality, Customer Experience and Work-Out (Business Process Engineering); key achievements included: • Contact Center nominated as one of the top 5 in EMEA by CCA (Contact Centre Association of the World) in 2008 and 2009 • Achieved USD 3.5 Million in savings against a target of USD 1 Million by inculcating the culture of process improvements through Lean and basic Six Sigma • Service Quality Department rated by Gulf News as #1 amongst all international banks in UAE and #4 amongst all banks
3.0
Senior Data Analyst | London | Feb 10, 2020
Stressful
The company was under massive strain following the credit crunch and there was always a lack of clarity regarding the future direction of the area in which I was working
5.0
Senior Risk Analyst | Chennai, Tamil Nadu | Nov 28, 2019
Best place to work
RBS is one of the best product based company to work. Growth path and learning’s are very good. It’s one of the best company for experienced professionals to upskill their careers.

Questions And Answers about RBS

How long does it take to get hired from start to finish at RBS? What are the steps along the way?
Asked Jul 7, 2016
1 week. submit the pertinent documents like certificate of employment and school diploma in red ribbon. offer letter signing, medical and visa stamping
Answered Nov 16, 2017
Multiple interviews including management and HR. it usually takes 15 to 20 days for one to get hired
Answered Oct 14, 2017
If you were in charge, what would you do to make RBS a better place to work?
Asked Mar 8, 2017
I'd stop trying to be nice about layoffs and focus on getting rid of the poor performers and keep the good performers. And I'd cut costs faster. But I'm not sure this company can be saved.
Answered Dec 1, 2017
Interdepartmental team building programs to encourage cooperation and understanding within and between departments.
Answered Nov 26, 2017
How are the working hours at RBS?
Asked Sep 2, 2016
The working hours were in line with the client hours - usually around 80 to 10 hours a day. Plus being in sales, I could choose my own timings as per my meeting schedule which included, sometimes, working over the weekends also.
Answered Oct 4, 2017
9 hrs with 1 hrs of breaksfor lunch and dinner
Answered Sep 27, 2017
What questions did they ask during your interview at RBS?
Asked Jul 7, 2016
Basic technical questions pertaining to my specific job function; questions about how I personally react under various situations in the workplace.
Answered Nov 26, 2017
What is your experience related to what you are applying right now? What are the documents required in availing loans?
Answered Nov 16, 2017
What tips or advice would you give to someone interviewing at RBS?
Asked Feb 16, 2017
Very straightforward process. Learn about the Group thoroughly
Answered Oct 13, 2017
Be confedanc and should have full knoleg of his work
Answered Sep 17, 2017