Prudential offers competitive salary and benefits. Their work life balance is favorable. The ability to work from home is desirable for most employees and Prudential is one of many companies that offer this flexibility.
fair place to work great pay and benefits very long hiring process work life balance needs work they require a great deal of travel you must hit all of your goals
3.0
Senior Customer Service Representative | El Paso, TX | Nov 25, 2020
It's a call center.
I went into a the role with a different idea of what it would be.It is essentially a call center even though they call it a contact center. This means all the rules and ways of working that a call center has are true here. They required us to have certain security industry licenses in order to work. They did pay for the training and fees in order to get them. If you obtained them on the first try you would get a bonus. You would also get a bonus just for passing them regardless when and a pay raise. After that you are left with the reality that what you do is a call center role. High volume inbound calls, with no many support tools. Trainning was okay but stressful they constantly told you to "use your resources" when asking your trainers for help. This made it very stressful as you already had a clients waiting for an agent to only wait more as we looked for the answers to their questions. I think this might have been avoided with the trainers simply answering our questions so we can learn instead of making us dive into a library of information to find it. Prudential handles lots of plans for various employers and no two plans are alike so its very stressful . Their is a lot of details to learn and you must be able to quickly seach for the answers you need while the client is on the line with you. The structure is very corporate as well if you have a questions about certain things or there is something you want to do. You need to talk to the correct people and follow the com
ProsDecent pay, good benefits, they pay for your licensing
Consits still a call center, very weak support tools for trainning and development
5.0
Director of Business Development | Newark, NJ | Oct 20, 2019
Great place to work and grow
Great place to work with a lot of talent mobility opportunities. Company truly cares about their employees, their families and their overall well being.
At a VP level, I would attend many meetings to strategize and compile approach to completing the work. Held daily "stand-ups" to ensure there weren't any impediments for that days tasks.
Prudential is a good company that provides great long term benefits. Management is very friendly and great to work with. Depending on the area within the company that you work in career advancement can be challenging.
3.0
Executive Assistant to Chief Financial Officer | Roseland, NJ | Nov 5, 2019
Executive Leadership was lacking vision and production
Which created a chaotic and challenging work environment. The business unit has the potential of being a profitable brand just through name recognition and product offering. Overall, Prudential got duped by recruiting a poor leader who led through intimidation and threats.
This company is a good place to work with excellent benefits.
A typical work day as an intern consisted of watching training videos for the first 3-4 weeks. The program was supposed to be a 3 part program but there was never any communication regarding each program step.
ProsFood options onsite
ConsParking was crowded.
5.0
Customer Service Representative | Cebu City | Sep 18, 2020
Highly Competitive and Productive
One of the best companies. The management is professional and listens to their employees. Everyone was helpful. You'll learn a lot. Although it's a fast-paced environment, I had the best time because of the people I was working with during that time. The team was among the best I've worked with, from more than seventeen years of working experience.
ProsFree coffee, free gym, conducive place to work, good pay, nice benefits
ConsNONE
1.0
A week of financial legislation administrative paperwork | Reading | Oct 5, 2019
Poor experience
The company seek out people with certain criteria, put you through the vetting process. If you fulfil the criteria take you on, then constantly monitor to see how you perform. Not to be taken as easy, too much intense legislation in a short period of time and no helpful suggestions.
Questions And Answers about Prudential
How long does it take to get hired from start to finish at Prudential? What are the steps along the way?
Asked Jun 29, 2016
Approximately 2 weeks to do background check,. Once hired they do standard drug testing.
Training is 2 weeks with excellent trainers and knowledge check tests at end of each week.
Excellent nesting support once you graduate from training!
Answered Aug 12, 2019
2 weeks to be onboarded.
Answered Jan 2, 2018
What benefits does Prudential offer?
Asked Jun 30, 2016
Extensive benefits package. Very competitive for the industry.
Answered May 14, 2018
Health Benefits (Medical, Vision, Dental, 401K, Stock options, life insurance, short/long-term disability)
Answered Jan 5, 2018
How are the working hours at Prudential?
Asked Jun 15, 2016
Good work hours. 8-6 4 days a week.
Answered Jan 6, 2018
Flexible and very productive.
Answered Nov 13, 2017
Is this a door to door sales job?
Asked Mar 4, 2017
No. This job required working in an office, at a desk and working one-on-one with agents to meet their needs and the needs of their clients.
Answered Jan 5, 2018
Yes, Real estate sales.
Answered Nov 18, 2017
Do they have opportunities to work from home?
Asked Feb 17, 2017
If your were invited to apply online and you base outside th country of working does it mean a relocation will they help you acquire working visa or sponsorship ?
Answered Feb 20, 2018
You can work from anywhere to be honest, and to make money you had to
