Overall Reviews at PRA Group
4.0
Like the ability to see where our group always placed
Not clear on how 40 hours per week should be accomplished - would prefer to work same hours each day instead of evening and weekend work. Need a good schedule to accommodate day care hours
ProsIs nice to get a free lunch or recognition party
ConsNeed a little better way to take breaks, i.e., after an especially difficult customers
1.0
the worst place ever
Management from oms to the avp is horrible they're rude and claim to be family but don't care About you they don't try to help you excell in your work if you're not a favorite the managers are so rude to the point when you need help they ignore you they gossip about you discuss your business with others I could go on and on I felt very inxpmdlr and mistreated at this place the company alone is tereibl
ProsFree lunch
ConsPoor management favoritism unprofessional unorganized
5.0
Fun place to work
Great leadership and training tools for maxiumum growth for business.
Family vibe and atmosphere for growth and morale
Great benefits and perks. Lots of room for growth
2.0
All about numbers.
No constructive feedback with a plan on how to improve. Just write ups and get fired. I was let go because they claimed I was on voicemails too long but they would NEVER let me hear the recording. Just ridiculous.
3.0
Customer Service Representative |
Homewood, AL | Nov 9, 2019
Good to start but not to stay
The managers act like children, the company doesnt treat you as an individual, they steal your bonuses and claim to take it when you mess up calls which is falsified, and everyone has to kiss booty in order to ascend higher up.
5.0
Customer Service Representative |
Norfolk, VA | Oct 4, 2017
Great place to work
The supervisors are amazing.. you have a chance to show your skill set, and you have a chance to make as much money as you want.This job offers great benefits and offers opportunities to grow
Proseverything
Consnone
4.0
Temporary assignment through Priority Staffing |
Norfolk, VA | Sep 29, 2015
A good company for those who seek to work in a financial instituation
Work as a Receptionist part time. Answer multiple phone lines, sign visitor in, provided badges to vendor and employee and worked on outlook and excel for work need to be require on.
5.0
Overall fun place to wrok with management that motivated productivity.
A typical work day would be to either sit on the automated dialing system waiting for some one to answer.
There was also a click to dial system which gave you time to work your work lists.
Follow up calls on mail in accounts to remind debtor of his payment being due.
Doing follow up calls on promise to pay accounts to secure bank account information.
I learned the collections business.
The hardset part of the job was sitting for so long.
The most enjoyable part of the job was the atmosphere.
ProsI very much loved everything about this job.
ConsSitting for so long
5.0
nice area to work in
very great place to work an the ability to learn making outbound calls and taking inbound call processing payments making payment plans to the customers satisfaction
2.0
Decent Pay, Awful Management
I was employed at PRA for a little over one year. In that time I experienced a culture that is fundamentally broken. The various teams and divisions all defend their perceived "turf". There's very little in the way of effective collaboration. The management, when they showed interest in the business processes, it only seemed to be in obstructing them in the name of compliance. The best thing that can be said about the place is they do look out for your mental well-being and work/life balance is clearly a priorities of theirs.
4.0
Administrative Associate voornamelijk in Groningen |
Zuidlaren | Jul 20, 2017
ondersteunende fuctie
De dag begon met het bekijken van de lijsten op welke kamers je de vrijwilligers moest controleren en op welke tijden.
Ondanks dat de vrijwilligers weten wat er van ze verwacht wordt, proberen ze er toch onderuit te komen.Daarom vond ik het ook belangrijk om te kijken of ik het leuker/ makkelijker kon maken.
Ik had hiervoor geen idee wat er allemaal bij het testen van een eventueel nieuw medicijn komt kijken.Het lastigste was toch het zorgen dat iedereen op tijd gaat liggen en stil blijft liggen.
De grootte variatie en beweegreden van de vrijwilligers om mee te doen aan z'n onderzoek,vond erg fascinerend. Door de wisselende diensten heb je meerdere collega's over een dag.
Prosje weet waar je aan toe bent
Consde wachttijden tussen de lig momenten
