The head office needs to send main bosses into there stores to see for first hand the amount of stock each gets I work 5 days trying to clear warehouse of food what comes in then it sits in the alley for up to 2 weeks by that time mostly gone out of date the pet food some are starting to come in with maggots in them meal worms full of black bugs putting large Mirrors on bottom of a pallet brilliant idea from them in the warehouse
Currently work here being underpaid not happy work on tills love talking to customers always try to help colleagues are lovely management are ok store is untidy but not too bad. Training has not been done health and safety is bad and staff don't seem to know what we are doing
Pros10% discount and staff are friendly, there is always something to do so that your not stood there like a lemon.
It was a brand new store we walked into and for over a week we were doing 12 hour shifts almost everyday with JUST 30mins break a day, people were being sacked over trivial matters by the area manager who thinks he is some sort of GOD and is actively rude to peoples faces. After opening most peoples hours were cut down to 4 unless you were the favorites and we have not been paid properly. TERRIBLE COMPANY TO WORK FOR and the products we sell are not much better and other shops are cheaper! STAY AWAY
ProsFinishing a shift
ConsShort if any breaks, rude management, unsafe warehouse, issues with pay
Would advise not to work for this company you do not get treated very well constantly lied to by senior management health and safety well or should I say lack of is not very good I could go on
My review on the store I worked in is not very good.as the way the store is run is out of order as in manager belittles most of the staff.Someone new started and even before interview manager told them it's only temp as I've already picked my 2 I want to keep and slagging staff and customers.showed me he's way of doing stock and I followed it but then moaned cause I did it wrong.The job was good just certain members got everything they asked as in hrs etc
Prosgot on with team members.loved interacting with customers
Consstock to high on top shelf.health and safety on stairs to office and staff room
joined the shop in april helped build the shop up, everyone got 4 hr contracts, they got rid of half the staff after the shop was built, i worked well enjoyed being on the till putting stock out etc minimun wage, 10% discount.
The day to day running of the company is a shamble expected to work 50+ hours per week and end up not being paid for them. senior management treat you like a piece of dirt on their shoe. Would not recommend to anyone
ProsWorking with good staff in store
ConsLucky if you get a break, treated unfairly, the list is endless
Simply put area 8 has no management at all. Those who are in charge of area 8 stores are just utterly incompetant. The managers do not know when their staff are working despite being responsible for the rotas and are then surprised at who they have put in and on what shift.
Management themselves are quite simply bullies. They get off on threatening their staff for issues that they themselves are responsible for. Don't put staff in, work won't get done. Don't pay staff correctly, they won't work as hard. simple things that seem to not click with managers.
Customer service is another point of issue. Managers have no customer service skills whatsoever. A customer can't find a particular item and is not sure of the proper name for said item, lets laugh at them as the store manager when they get to the tills. Not the first time this manager has been described as rude by customers either and it has happened at the previous stores he has worked at as well.
Communication with staff is yet another lack of management skill. Instead of describing what you want staff to do in person lets write a list and let then read it so there is no human interaction at all.
Turnover for the store is higher than it has every been as well. More staff have left due to the poor management now than have previously. Usually staff have left for other jobs or uni, now they're leaving because of simply management.
There is also no care taken during coronavirus by management either. We have rece
It was a different working experience from my academic qualification. I had learnt a lot about supermarket operations in details. I also learned to work under tight deadlines
soring out the delivery of stock in to the small warehouse when you geting most stock than you store can mange it get a bit tricky but we manage just about
what did i learn well i was till trained but mainly work out in the ware house sorting stock out back and louding cages ready for shop floor to stack on the selfs
my co workis were alright we got on pretty well and had a good work communication with each other trying to break down and fit 14+ palats in a ware house that can only hand 8 but we manged it buy useing cages to store stock in and filling the shelf as much as the could be
Prosworking with good peaple
Consnot auth house give to do the job need to be done
The job itself is easy if you are a sales assistant, however if you are a manager it is best to avoid this company. If you are a manager you are expected to run stores of a size that is similar to a small supermarket with 2 staff if you are lucky. There is no direction from head office or any field management, they all have different ideas and you end up wasting time and payroll undoing stuff that one area manager wanted where another area manager or someone higher will want it changed. The company has a track record of not paying staff especially managers all the wages they are owed, the only way to get all your money is to take it up with ACAS.
Fast pace warehouse, working in all sections of the warehouse with staff from many different countries and backgrounds. Heavy lifting and working as part of a team on a daily basis.
This job was very hard working and no thanks from management at the top for all the hard work which made it hard to be enthusiastic.
Loved working here as staff and work was very fullfilling
A typical day would be working 4 hours on a till being on my own at busy work times. Ive learned new skills within my time there management, key retail skills like cashing up, locking up, team building and till work. The management before last year were amazing it was like a family, we looked after each other and got the job done as a team. Now the new management are selfish and only care about money and themselves. It no longer feels like a fun work environment as there is no team work its all about number 1 and you struggle to get motivated. The co workers are really friendly and we have to try our best to motivate each other and get the job done. The hardest part of the job is having a unrealistic list to complete when you only have a short amount of time to complete. And the most enjoyable part of the job is seeing co workers.
This role broadened my commercial experience, giving me an insight into stockmanagement and general retail sales.
Poundstretchers has a constantly changing range of products, which in itself creates challenges for customer service. It is a fast paced retail environment which was enjoyable.
ProsBeing able to help people evry shift.
ConsUnfortunatley they aren't able to offer enough hours.
Every day is different.
I learned that is this job role u have to be very confident and work in a fast pace.
As a sales manager i am always under pressure to keep things organised and work as a team.
Hardest part of my job is working the long hours
Proswarehouse work
Conslong hours
4.0
Distribution Assistant | Huddersfield | Jul 24, 2014
Thriving environment which challenges and rewards productivity.
The start of a typical day at poundstretcher would commence with a daily handover to ensure that the running of the operation is as smooth as possible. A morning briefing would also take place to motivate staff and give opportunities to inform staff of all the updates and requirements for the days business.
The management structure relied on communication and effective leadership to inspire and achieve the highest work productivity. The co workers were friendly and worked effectively as part of a team and could be relied upon to work independently or as a team.
The most challenging aspect of the job was keeping the transport costs down by ensuring all outgoing vehicles were at full capacity. With this i learned to be organised and identify problems before they arose.
The most rewarding part of the job was self satisfaction at working to the best of my ability and having outlets that were satisfied with the deliveries they received in excellent condition.
ProsStaff discounts
Conslong hours
4.0
Customer Service Representative | Mansfield | Feb 19, 2020
very productive
i felt at home with this experience the manager gave me a really good experience of working and i would love to have a job here or a job like this i had such a good time and i would give all my credit to the manager
Questions And Answers about Poundstretcher
How did you feel about telling people you worked at Poundstretcher?
Asked Feb 7, 2019
Same here, im embarassed when people i know come to my store.....
Answered Feb 19, 2019
Excited at first then refused to tell people as was embarrassed
Answered Feb 7, 2019
What is the vacation policy like at Poundstretcher? How many vacation days do you get per year?
Asked Jun 8, 2018
You wont be paid
Answered Oct 28, 2019
20 days but hard to book cos contract is vague and just days boom in advance. No clear holiday forms for staff to prove holiday confirmation
Answered Jun 8, 2018
What questions did they ask during your interview at Poundstretcher?
Asked Jul 27, 2016
When can you start ! ?
Answered Jun 8, 2018
Have you worked in retail before
Answered Jul 27, 2016
Is Poundstretcher hiring new workers during the COVID-19 outbreak?
Asked Mar 22, 2021
Yes. Strange though how the business needs to cut costs and can't pay workers more hours but then can happily hire new people.
