Overall Reviews at Planet Fitness
3.0
Its a gym
It depends on the location. I was at a bad location and it showed. So just be careful. It wasn't a safe area and evening shift was rougher. But the folks who workout there are awesome. They're their to be their best selves n its inspiring. I made lots of friends and with the free membership I never looked or felt so good! It felt good to be the smiling face. The job is usually front desk and cleaning. You will clean the bathrooms
4.0
Great Enviorment
I had a great time working with all of the staff, and learning to grow as a person and a team member. I loved helping out the staff and the clients that would come in each day. The people were one of the best things about that place.
4.0
Member Services Representative |
Street, MD | Jun 25, 2021
Positive, friendly work environment
There isn’t anything I can/could complain about, to be honest. I wish I would have taken the initiative to learn Planet Fitness’ tour script, ‘b/c I’m more than capable of memorizing it!
ProsFriendly staff, Black Card Membership, flexible schedule
ConsShort breaks
3.0
Fitness Instructor |
Bronx, NY | Aug 26, 2020
Team work
The supervisor is very respectful to her staff. They have fitness instructors for our customers and they are happy.
Dealing with the public at Planet Fitness is a great feeling, the customers
are so pleasant.
5.0
Great Management Team
Love Planet Fitness Lancaster, Pa,There's always a opportunity for advancement,Great management team, I'm grateful for the opportunity to learn, Thank you
4.0
Member Services Representative |
Troy, MI | Apr 14, 2021
Inclusive work environment, more cleaning than customer service.
I worked at Planet Fitness for several years in multiple different roles/positions. So, I saw a lot of people come and go. PF is not a bad job for somewhere who’s just starting out in the work force. It’s much better than working at a Fast Food restaurant. But, it is not really a long term career for most people. At Planet Fitness, you will do more cleaning than customer service unless you’re a manager. So, if you don’t like dusting, wiping, vacuuming and mopping. Then, it’s not the job for you. For the most part, PF has a very inclusive work environment. They do not discriminate.
ProsFree gym membership, Inclusive work environment
ConsMicromanagement, Pay is kinda low unless you’re a General Mananger.
4.0
A very friendly, relatable, diverse and relax environment !
Everyone strives for working as a team. It is more than just a work place, everyone genuinely cares for one another. It is relax but friendly competitive environment. The staff also display their personality to many of our members.
3.0
Customer Service Representative |
Toledo, OH | Oct 21, 2017
Decent
Cleaning is all you do and as soon as your done you do even more cleaning. You also occasionally help at the desk checking in members and dealing with member issues.
Prosco workers
Conslimited breaks, poor management, lack of flexibility
1.0
Member Services Representative |
Hanover, PA | Jun 11, 2021
Terrible company, do not work here
this is sadly one of the absolute worst company’s i’ve ever worked for. i gave them over two years and ran the night shift the best it has been in club history. moved up to the trainer position and NEVER got a raise for it and when i brought up not getting a raise i was told “wouldn’t we all like a raise”
upper management does not care about the employees at all. they pushed out all of us long time employees and now they can’t even stay open at night because no one stays. they will tell you what you want to hear in the moment and then disregard once they’re gone. they put promote people who should not be in management positions. they know about the terrible things that go on with management and do nothing about it. they treat staff so poorly and the pay isn’t worth it. please save yourself the time and stress and do not work here
Prosliterally nothing
Consmanagement, pay, high expectations for a simple job
5.0
Working at planet fitness was great
It’s easy to move up ! It’s a great job very fun I love it ! I would recommend planet fitness for sure
Managers were great
coorp is a little un fair
ProsEasy to move up
ConsCleaning ALOT
3.0
Poor Communication
- Cleaning list must be done “everyday” (some lazy co workers don’t clean at all)
- Management is okay. Bad with confrontation.
Barley on the floor.
- Members who are not following policy and procedures you must approach them and inform them.
- You have to remember 5 Pages of a script for tours/phone calls.
- You will get yelled at by customers because of your co workers mistakes
ProsNice break room
ConsLazy co workers
