Working at Pitney Bowes: Company Overview and Reviews

Pitney Bowes
Pitney Bowes
3.5
2681 reviews
Pitney Bowes Ratings
3.5
Average rating of 2681 reviews on Indeed
3.5Work-Life Balance
3.4Pay & Benefits
3.1Job Security & Advancement
3.2Management
3.3Culture
Headquarters
3001 Summer St Stamford, CT 06926
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Consulting and Business Services

Popular jobs at Pitney Bowes

 Average SalarySalary Range
238 salaries reported
$14.22
per hour
$7.25-$21.35
25 salaries reported
$24.63
per hour
$12.30-$38.35
58 salaries reported
$15.16
per hour
$7.55-$22.75
20 salaries reported
$26.46
per hour
$12.80-$43.55
21 salaries reported
$13.45
per hour
$7.25-$21.10
Salary Satisfaction
47%
Of the employees are satisfied about their pay
Based on 2682 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Pitney Bowes Reviews

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RepPBMSPRESORTERPackagerParts ManagerPayment Solutions RepresentativePayroll AdministratorPayroll AnalystPb mailing employeePerformance EngineerPhone OperatorPickerPitney & BowesPitney Bowes Site RepresentativePlaneador/a de materialesPost Operative NursePostal ClerkPostal Support EmployeePosting ClerkPre-SortPre-SortesPreSorterPresortePresortedPress OperatorPricingPricing LeaderPrincipal ArchitectPrincipal ConsultantProduct AnalystProduct DesignerProduct Development EngineerProduct OwnerProduct TrainerProduct specialistProduction AssistantProduction OperatorProduction TechnicianProfessional ServicesProgram SpecialistProgrammerProgrammer AnalystProject AssistantProject CoordinatorProject EngineerProject InternProject Manager/Business AnalystProofreaderPurchasing CoordinatorQC InspectorQC TechnicianQuality Assurance AssistantQuality Assurance ManagerQuality Control ManagerQuality ManagerQuality TechnicianReal Estate Project ManagerReceiverReceiving AssociateReceiving SupervisorRecords ClerkRecords SpecialistRecruiterRecruiting CoordinatorRecruitment ManagerRegional Account ManagerRepickReporting AnalystRepresentante de ventas internasReprésentantResearcherResident company representativeResponsable Commercial Grands Comptes (H/F)Responsable Comptable (H/F)Responsable Grands Comptes (H/F)Responsable Service Clients (H/F)Responsable de Programmes (H/F)Responsable de Site (H/F)Responsable des Ressources Humaines (H/F)Retired April 30,2012.Room AttendantRoom ManagerS&OP Web DesignSLJOSales CoordinatorSales EngineerSales InternSales LeadSales ProfessionalSales SpecialistSales Support CoordinatorScanner OperatorSchedulerSecurity EngineerSenior Accounts ReceivableSenior AnalystSenior ArchitectSenior AssemblerSenior Associate EngineerSenior Business ConsultantSenior Commercial ManagerSenior Data SpecialistSenior DirectorSenior Director of MarketingSenior DriverSenior Field EngineerSenior Field Service EngineerSenior Financial AnalystSenior Fraud AnalystSenior GeneralistSenior Information Technology SpecialistSenior Inventory SpecialistSenior Leasing SpecialistSenior LogisticsSenior ManagerSenior Market ManagerSenior Marketing RepresentativeSenior Material HandlerSenior Payroll AnalystSenior Portfolio ManagerSenior Process EngineerSenior Procurement SpecialistSenior Product SpecialistSenior Production AssociateSenior Production SpecialistSenior Project LeadSenior Project LeaderSenior Quality Control InspectorSenior Sales AgentSenior Sales ConsultantSenior Sales DirectorSenior Sales ProfessionalSenior Sales RepresentativeSenior SecretarySenior Service CoordinatorSenior Support AnalystSenior Systems AdministratorSenior Systems AnalystSenior Tax ConsultantSenior Team LeaderSenior Technical ConsultantSenior Technical SupportSenior Technical WriterService ClerkService ConsultantService DispatcherService Technician (m/v)Service Technician IIIServicio al clienteShipping CoordinatorShipping SupervisorSite AdministratorSite managerSocial and Health Program ConsultantSoftware AnalystSoftware ConsultantSoftware Engineering ManagerSoftware Test EngineerSolutions EngineerSoporte técnicoSpecialist Tours ManagerSpezialist (m/w/d)Staff AccountantStaffing ManagerStocking AssociateStudent AssistantSubject Matter ExpertSuperviseur (H/F)Supervisor (m/v)Supervisor de Recursos HumanosSupply Chain Medewerker (m/v)Supply Chain SpecialistSupport AnalystSupport Escalation EngineerSupport Technique (H/F)Talent AdvisorTax AssociateTeam AssistantTeam TrainerTeamledareTeamleiter (m/w/d)Technical Account ManagerTechnical EngineerTechnical ManagerTechnical Product ManagerTechnical Sales EngineerTechnical SupervisorTechnical Support EngineerTechnical WriterTechnicien Service Après-vente (H/F)Technicien d'essais (H/F)Technicien de Maintenance (H/F)Tecnico em ManutençãoTest EngineerTest TechnicianTesterTractor Trailer DriverTraining SpecialistTransaction ProcessorTransport DriverTreasury AnalystTécnico MecatrônicoUnderwriterUser Interface DesignerVan DriverVice President of Business DevelopmentVice President of SalesWarehouse SpecialistWarehouse SupervisorWarehouse TechnicianWarehouse Worker/PickingWeb ManagerWorkforce ManagerX-ray TechnicianYard Workeraffari generalihlead for a year and a halfwerehouse workerwharehouse worker
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Overall Reviews at Pitney Bowes

5.0
Production Worker | Reading, PA | Dec 4, 2017
Fun, energetic environment, no room for errors nights go fast.
It was a very nice job i started as a production sweeper. Which that includes taking the mail, off the machine and putting it in its correct bins by the bar codes. Then placing them on the conveyor belt to where it went to dispatch to be sleeved, strapped, stacked, and wrapped. To then be place under correct marker for location then loaded unto trucks to be delivered. Now you also have to check the quality of the mail like are the bar code straight, are they dark enough are they coming out the correct slots on the machine. If your mails bar codes are messed up it can cause the machine to jam due to it going to the overflow and the reject bin because it doesn't know where to go. Now if your mail is going into the wrong slot on the machine that is called a miss sort and you have to stop the machine and call your manager and or a tech. You could also look and see if a piece on the machine is stuck or a belt came off and fix it. I did that because once the machine is stopped production is stopped. Once production is stopped it cost the company money and extra time and some customer wont be getting their mail in time. Another big thing about the miss sort is that the mail can be shipped to the wrong place and you don't want that for many reasons. Okay so i work there for 3 month before i was hired in full time for the company. Upon being hired through the company i was promoted to mail mover. Which included me operating an electric pallet jack. Unloading truck of the pallets of ma
Prosgreat mangers, fun environment, special parties, family oriented
Conslazy people, not enough tech some days, mandatory overtime
4.0
Mailroom Clerk | Indianapolis, IN | Sep 9, 2013
Great place to work, awesome co-workers
Pitney Bose is a company that sorts and delivers mail for attorneys and lawyers. Pitney Bose mail room clerks also process copy jobs and organize legal files for attorneys, lawyers, and their receptionists. A typical day at Pitney Bose consists of the following activities: sorting and delivering mail ever two hours, processing copy jobs are they are submitted, delivering completed copy jobs and paperwork promptly. At Pitney Bose I learned how to use various office tools such as: copiers, scanners, binding machines, hole punches, fax, and office telephone systems. I learned how to navigate the computer systems used to copy and edit legal documents. Often Pitney Bose associates were required to copy and check documents for errors as well as arrange booklets and file folders for court presentation. The managers at Pitney Bose were very in tune with their associates' needs and were often present to help with the work assigned to associates. The managers and team leads at Pitney Bose were very friendly and personable and showed respect for their associates. My co-workers at Pitney Bose were very fun to be around and made working at Pitney Bose an enjoyable place to be everyday. I never had any negative encounters with fellow co-workers and the sense of team work was very strong. The hardest part of work at Pitney Bose was meeting deadlines that were assigned by the lawyers or attorneys for their paper work to be completed. Because they were often on a tight schedule, th
Prosgreat co-workers, great atmosphere
Conspay, tight deadlines
1.0
Customer Service Representative | Salt Lake City, UT | Aug 1, 2015
Do not work here.
Pitney Bowes was a good company when I started. Then ever since last year they've been downsizing while increasing territory. I also don't like the fact you have to use your own company car. The reimbursement program sounds good on paper, but in reality they have you drive to sites that 3+ hrs away on a weekly basis. I learned a lot of troubleshooting skills. For the most part repairing machines was easy, and the schedule was great too. Sometimes i had long nights but it was no big deal. That is until they enforced 24/7 service. Management apparently had a problem when an employee has a life. They expect you to work till your dead. I was in a tough spot especially since i was doing a lot of driving. I was either going to get fired, get a DUI for drowsy driving and get fired, or die. I was eventually let go because i needed sleep from doing a 16hr shift including 10hrs worth of driving the day before. Also part of it is an excuse to downsize more so they don't have to pay me severance. Not to mention another point management is cheap and doesn't care about their employees. They refuse to give time to train their employees on some machines yet they send techs out on machines they're not trained on. That can cause serious issues such as harming the machine and harm to the tech not to mention you look dumb in front of clients. Their part system is another joke. When I service other vendor products, i often get the wrong version or wrong part despite the fact t
Proseasy work, good benefits, most clients are nice.
Consuse of own car, long drives on a weekly basis, 24/7 service, down sizing with bug territory, poor and corrupt management, pay is less than inflation.
2.0
Client Manager | Spokane, WA | Nov 24, 2013
Client Account Manager They try to change but managers refuse to adapt
Hired as a client account manager. We were filled with all this bologna about how they were changing to a relaionship client centered company that wanted to be more consultative. Pitney Bowes wants to sell more solutions type sales. But after only three days on the floor they gave up on the strategy and switched to there traditional transactional style model of get them renewed now and forget taking time to build a relationship. Typical day make 60 outgoing phone calls a day with current customers from a randomly given portfolio that could be really good or bad. Try to be consultative and find out other solutions other than there postage meter they might need. Then attempt to get them to renew there lease and buy other solutions 4-8 months out competing with offers sent out by Pitney Bowes marketing. If you don't hit your sales for the month, miss by 1% to goal you don't get paid anything other than a small hourly wage. Most client managers live in constant stress on hitting this goal all month. Managements piers to motivation are threaten your job, threaten you money, change quota half way through month, then change it higher, for some reason they never try real coaching, shadowing, role playing or motivational talks. Then they want a daily forecast of where you will be at the end of the month, but don't forecast less than goal or they will tell you how worthless you are and threaten you again. Some good money to be made, but when your threatened your job ev
Prosweekends off, good insurance, opportunity for bonuses, vacation, sick days
Constake vacation you could mis quoata and not get paid, micro manage to the worst extents, management with no clue how to lead, changes the goals multiple times in the month to make sure they don't' pay out to much.
1.0
Mailroom Clerk | West Sacramento, CA | Aug 10, 2020
Unprofessional experience/supervisor is rude and not qualified for her position
Well I just got hired by a temp agency to work at Pitney Bowes in Sacramento my first day there.. I was not trained didn't get a tour of the warehouse just got thrown out to work was not even shown how to clock in or clock out. for my hours no schedule or anything... but it was a lead that explained how work was done.. but I could not understand her because she didn't speak good English... so with in hours I'm trying to catch on to work without any training ..the supervisor decides to show up and introduced herself and ask did I have any questions in which I didn't have any at that time... it was unbelievable how i was thrown out to work without training... but to make a long story short it was a co-worker that I was working with that also barely spoke English that was rudely bumping into me without saying excuse me... and there was no social distancing during this pandemic if a person can get that close to you to bump you or walk under you without saying excuse me.. and so I told the supervisor that person was bumping into me without saying excuse me and the unprofessional response that came out of her mouth was maybe she was bumping you because the machines was jammed and I wasn't applying assistance to her ..to unjam it and this is my second day so I didn't exactly know what to do unbelievable so I'm thinking to myself so you mean to tell me.. if we as employees Jam the machines we can go around bumping people... I would not recommend working here at all..
ProsGood pay
ConsUnprofessionalism
1.0
Presorter | Fridley, MN | Jan 14, 2020
Arrogant, incompetent, nepotic management. Spend $100 to save 1¢.
Plenty of relatives supervising or in lead positions over their relatives. The relative, and some "friends" can do no wrong. But if actual working people would make those same mistakes, they would be chastised or otherwise belittled, punished. Some positions have been created then filled by only relatives. Restrooms are not well maintained/cleaned. Urine on the floor, appropriately used toilet paper in the waste basket, instead of being flushed. A pest control regularly comes in; cockroaches in the refrigerator,, flying pests, and even bed bugs hopping from one locker to another. This is a mail sorting facility, so all of those pests are brought in via some unclean, uncaring workers. It is not a food production facility; no vast amounts of food luring in pests. Maintenance allowed to partially fix a problem; just enough to limp along. Some mentally, emotionally, psychologically challenged coworkers, and family members can drag down productivity. Then "management" will blame the competent, literate, mature worker, though they are being handicapped by immature, unprofessional or incompetent employees.. There are no consequences for family members who really mess up some their job, even if screwing up somewhat frequently. Recently, a new batch of temporary workers have been warned, on their first day, about keeping their possessions locked up. The supervisor spoke of stealing going on, and to make sure lockers are secured. The have cut 2/3 of their paid break
1.0
Product Specialist | New York, NY | Sep 4, 2014
A good company on a freefall
This company has been downsizing for a long time now. There is no job security here. The management does not know its workers and they are judged by a matrix that does not show the workers true value to the company only that they know how to make the numbers reflect what the manager wants to see. The manager does not come out and say falsify the report by it is inferred. They have fired great employees and kept poor ones because of this matrix. The service managers are not in touch with what is really going on in the field. The field service staff went from being a highly motivate group of highly trained techs to techs that are trying to figure out how to make their day look productive on paper. Wall street will have to take some of the blame as their demand to show high profits have caused layoffs to make the numbers Wall street wants. This company has sold off sections of their business, their headquarters and is now outsourcing repairs on some of their machines. The customers are not getting what they paid for in their warranty contracts when a under trained third party worker shows up to work on their machine. (many times they are not repaired). I believe that this company will be laying off more people shorty to again reduce their operation costs at the expense of customer service. If the company really wants to make a change and save money it should reduce the over paid management staff and leave the service staff alone. Its a case of too many chiefs and not enough Indi
ProsMost of the repair techs are top notch who believe in great customer service.
Conspoor management in the service division in the New York Metro area, imtimidation as a tool, you are just a report away from being layed off
3.0
SAP Consultant | Shelton, CT | Apr 11, 2014
SAP CONSULTANT
SRIDHAR A SAP CONSULTANT- SAP CERTIFIED Career Objective: To be driven to excellence as a competent SAP Solution Consultant in Supply Chain Management (SRM /MM) Desired Positions Implementation Consultant, Solution Architect. Skills and Experience  Four SAP Project implementations, one ECC 6.0 upgrade experience  9 years of experience in implementation &support of SAP–CRM/SRM Materials Management, Sales and Distribution  Procurement solution design for global roll out at Macquarie bank.  System and solution design of new SAP User Interface using Adobe Flex.  Design of Procurement workflows for Shopping carts, Purchase orders and Invoices.  Design of Supplier quote and supplier panel custom solutions.  SRM 7.02 Implementation at Macquarie Bank, Global rollout.  SRM 7.01/ECC 6.0 Implementation at Gold Coast City Council.  Functional design, Solution architecture , detailed analysis of business requirements  Exposure to Production Planning and support, PM, FICO.  Data migration experience of loading multiple ECC Master Data objects in MM and SD. Transactional data in SRM and CRM.  Data loads using LSMW,BDC programs and I-docs  Experience includes De-merger as well as Up-grade activities.  Understanding the business requirement of client and tran
3.0
Customer Service Representative | Minneapolis, MN | Oct 18, 2014
a pretty good company
Filing, sorting, and delivering mail to employees Operating high volume copiers and equipment Follow specific instructions on processing of jobs per clients request QC all jobs before they are returned to customers or clients Manage and maintain all copiers and provide various copy projects throughout the firm • Lead a team of associates • Shipping and receiving services • Operate mailing equipment • Sort mail and parcels • Administrative services/processing large volume reports using excel • Perform all tasks, as needed, to prepare conference rooms per requests from customers or management to include, but not limited to, fulfilling equipment requests • Lift large bundles of mail, overnight packages and shipments • Handle time-sensitive and highly confidential material • Prioritize and balance workload; provide guidance and direction to team; serve as focal point for communication with customer and company personnel • Ensure operating and quality standards are met based on service objectives • Maintain accuracy of required reports, logs and measurements • Ensure the highest levels of customer care • Ensure adherence to business guidelines, safety and security procedures • Responsible for all aspects of equipment; make appropriate equipment recommendations • Provide constructive feedback and recognition to team • Support financial results by minimizing site waste and rework • Perform duties and special requests as assigned by managemen
Prosgood vacation pkg
Consdidnt offer good benefits
4.0
Records Clerk | Oak Brook, IL | Feb 4, 2015
My First Records Department
At this position I would normally Check out and check in real estate and franchising folders for legal departments. There was a lot of circulation involved. Requests were handled by E-mail typically. When problems or time sensitive matters came up, phone correspondences would be made. We would respond to the E-mails to confirm we had received the order and to create a paper trail if we needed to back track to see if a request had been processed. I also drove a company van to deliver files to a different building nearby. Once there we used a flat bed to drop off files at the designated drop off spot for each department and picked files up at a designated file return spot. These files would then be loaded back into the van and driven back to the main center. We would also review the files on the shelf at regular intervals to insure files were in order. We had a team lead and a supervisor that guided our team. The team lead normally handled special projects for clients while the supervisor handled more of the corporate culture exercises and networking with other departments. I learned the value of your department having a good reputation and records. Often times a file would be misplaced in a clients area and they would assume they returned it. We were very good about tracing what files had been checked out to who and when. Clients would double check there areas when we told them they still had something checked out to them because they knew we were good about tra
ProsRegular food runs aviable, Free soda in break area
ConsPart time and not a perment postion
4.0
Support Technique (H/F) | France | Apr 7, 2016
Société très intéressante pour apprendre et se former
Ma mission consistait à superviser le bon déroulement des opérations de maintenances sur six plateformes de production. En cas de nécessité, j'intervenais en renfort pour résoudre les problèmes techniques. Je dispensais de la formation auprès des opérateurs dans l'optique de maintenir un niveau d'opérabilité optimal, pour leur permettre de remplir au mieux leurs taches. J'y ai trouvé dans ma spécialité une grande satisfaction dans l'acquisition de nouvelles connaissances autour de nouveaux produits, mais malheureusement les perspectives d'évolution étaient quasi nulles à moyen terme, parce que j'étais le seul titulaire sur cette mission. Le management était suffisamment présent pour maintenir une communication explicite, des objectifs à atteindre. Une relation de confiance nous conférait une grande autonomie dans nos prises de responsabilités. Le travail collaboratif était un des points les plus important qui permettait à chacun de travailler efficacement grâce au soutien des compétences mutualisées. Il est vrai que le marché du courrier industriel est très concurrentiel et qu'il est difficile pour une entreprise de cette taille de ne pas en subir les contre coups sans avoir à réaliser des plans de restructuration (un mal nécessaire) qui ont certainement permis à Pitney Bowes de rester de nouveau compétitif. Le problème est de conserver son poste. La liberté d'action et d'autonomie de ce poste de Support Technique et la diversité des produits matériels et logic

Questions And Answers about Pitney Bowes

If you were in charge, what would you do to make Pitney Bowes a better place to work?
Asked Feb 9, 2018
Take care of your customers. Its business 101 and PB does not care about its clients. Very disorganized management and system. Too many levels of management and no communication.
Answered Oct 18, 2020
Develop a more diverse strategic vision that is tied to a broader way to engage customers.
Answered Jun 26, 2020
What is the pay like with this company
Asked Jul 5, 2016
If you are a friend, relative or someone who cons a manager into thinking you are their friend, then pay is relatively good, as you will not have to work very long or hard each day. Additionally, if you have that kind of character, you'll not be bothered when you take extended or frequent breaks, while others ar limited to 30 minutes a day for break, 10 of which are paid.
Answered Sep 17, 2019
Employees are all underpaid and it has been brought up several times in the employee engagement surveys as well as town hall forums and nothing has been done. Pitney Bowes is not competitive with their salaries & sales positions. Sales are always applied to quotas wrong and if you don’t check and follow you get shafted. I found company to be unethical in their actions towards employees and very dissatisfied as well as disappointing. Thought I was going to work for great company whoa was I wrong like so many others. Step it up Pitney Bowes turnover rate is tremendous and long term employees feel stuck and miserable. This is NOT a TRUE ACCOUNT MANAGING POSITION misleading and is more like a call center. Beware !!!
Answered Jun 19, 2019
How are the working hours at Pitney Bowes?
Asked Jun 27, 2016
Great I loved working 3rd it works with my sons school schedule and made everything fall in place time wise.
Answered Mar 10, 2020
The hours can suck if you are new
Answered Apr 26, 2017
What is the interview process like at Pitney Bowes?
Asked Jun 27, 2016
Simple, they ask basic questions related to the position. Typical corporation...
Answered Mar 29, 2020
Easy and laid back
Answered Aug 3, 2019
Do they pay week or bi weekly
Asked Apr 11, 2017
Weekly for temps (90-day time period) and then when or if you are hired in, you get paid bi-weekly.
Answered Jul 13, 2018
Met my good friend working there
Answered Feb 2, 2018