Pilot Flying J

Working at Pilot Flying J: Company Overview and Reviews

Pilot Flying J
Pilot Flying J
3.2
3041 reviews
Pilot Flying J Ratings
3.2
Average rating of 3041 reviews on Indeed
3.0Work-Life Balance
3.1Pay & Benefits
2.9Job Security & Advancement
2.8Management
3.0Culture
Headquarters
Knoxville, TN
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Retail

Popular jobs at Pilot Flying J

 Average SalarySalary Range
1143 salaries reported
$11.76
per hour
$7.25-$18.15
554 salaries reported
$11.95
per hour
$7.25-$17.95
66 salaries reported
$15.89
per hour
$7.90-$23.85
474 salaries reported
$12.47
per hour
$7.25-$19.75
236 salaries reported
$14.55
per hour
$7.25-$22.25
Salary Satisfaction
44%
Of the employees are satisfied about their pay
Based on 7411 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Pilot Flying J Reviews

Popular JobsCashierCustomer Service Associate / CashierMaintenance PersonGuest Service AgentDeli AssociateShift LeaderShift ManagerManagerGeneral ManagerLead CashierSandwich MakerCustomer Service RepresentativePilotRetail Sales AssociateMaintenance TechnicianTeam LeaderTruck DriverAssistant ManagerCashier/SalesCrew MemberRestaurant ManagerCookLead MaintenanceCo-managerDeli ManagerTravel ManagerDriverTeam MemberCrude Oil HaulerHost/CashierHost/HostessFood Service AssociateBakerSales AssociateHousekeeperSupervisorCashier/StockerTransport DriverFood ManagerTanker DriverGas Station AttendantKitchen Team MemberOvernight ManagerPrep CookRetail ManagerAssistant Store ManagerClerkDelivery DriverFood Service WorkerServerAssistant General ManagerCustomer Service Team LeadGSL2JanitorRestaurant StaffSales ManagerCustomer Service ManagerMaintenance SupervisorStore ManagerAttendantCustodianDiesel TechnicianFood Preparation WorkerFront End AssociateGSLManagement TraineeMechanicProfessional DriverRGMRetail Customer Service RepresentativeSenior Food Service WorkerTeam TrainerWarehouse LeadAdministrative AssistantAssistantAssociateCashier SupervisorCashier/ClerkCrew LeaderDesk ClerkGSL 2Grill CookJanitor/MaintenanceLaborerLead DriverLead TechnicianMaintenance AssociateMerchandiserOperations ManagerRSSRegional ManagerRetail Assistant ManagerSales RepresentativeService TechnicianTax AccountantTechnicianAccount ExecutiveArtistBrand ManagerCleanerDesk AttendantDiesel MechanicFSLFSL 2Facilities ManagerFacilities TechnicianGeneral MaintenanceGslHelp Desk AnalystInternInventory SpecialistLead AssociateLead MechanicLead SupervisorLogistic CoordinatorMaintenance ManagerManager in TrainingNight SupervisorOffice AssistantOperatorOvernight AssociateOwner Operator DriverProduction WorkerPumperRecruiterReplenishment AssociateSalesSales ClerkSales LeadStore ClerkSystems AnalystTCGMTeam SupervisorTire TechnicianTrainerTransporterWendys2nd shift fuel haulerAccountantAccounts Payable SpecialistAccounts Receivable SupervisorArby'sAsset ManagerAssistant LeaderAssociate ManagerAsst.GMAuditorBabysitter/NannyBakery AssistantBakery ClerkBaristaBusiness AnalystCTCT leadCaahier, RSSCaptainCash LeadCinnabon EmployeeCoManagerCook/DishwasherCooler WorkerCorporate Counter Sales RepresentativeCrude an butane drivetCustomer Relations RepresentativeCynabonData Entry ClerkData ScientistDelivery TechnicianDepartment HeadDetailerDevelopmental Service WorkerDgmDispatcherDistrict ManagerDivision ManagerDo Not declareDriver (Independent Contractor)Driver TrainerEngineering Program ManagerEngineering TechnicianEnvironmental Compliance SpecialistExpeditorFSL 1FSL2Facility ServicesFacultyFast Food AttendantFloor ManagerFlying JFood RunnerFormer emoloyeeFormer maintennance employeeFry CookFuel haulerFuel transportFuelerGMDGSL 1GSL IIGSL- leadGSL1GSMGSRGeneral MechanicGeneral WorkerGsl 1 agm trainingGsl2Guest Sevice LeaderGuest lead was suppose to be but... they liedHard working employeeHousewifeInternal AuditorInventory ManagerKermit, TXKitchen AssistantKitchen ManagerL&I Workers' Compensation AdjudicatorLas Vegas, and San AntonioLeadLead CleanerLead HostessLead ManitanceLead TrainerLead on Night ShiftLicensed in handling PropaneLicensing ManagerLine CookLogistics AssociateLogistics SpecialistLoistics Dept. Statistics and AnalysisLot AttendantLube TechnicianMainenanceMaintenace ManMaintenance CoordinatorMaintenance CrewMaintenance WorkerMaintinanceMarketerMarketing ManagerMaterial HandlerMatienceMember Services RepresentativeMentorMerchandise ManagerMonitorNANetworking and Pumping ManagerNight LeaderNight ManagerNight Shift LeadNight Shift LeaderNight Team MemberNot thisOld employeePackerPartnerPayroll SpecialistPayroll SupervisorPending hirePiping DesignerPizza HutPorterProductionProduction AssociateProduction LeadPromoterPump TechnicianPurchaserPurchasing AssistantQsr ManagerQuittingR..G.MRFS Regional Facility ServicesRSS RSS1Receptionist/Administrative AssistantRecruitment ManagerRegisterRestaurant HeadRetail MerchandiserRoute DriverRss2Sales Support RepresentativeScale OperatorSecurity OfficerSenior Administrative AssistantSenior ClerkSenior Programmer AnalystSenior Sales SpecialistSenior SupervisorSenior Team LeaderServer/CashierService WriterShif t LeadShop ManagerSite LeadSpecialistStockerStocking AssociateStore CoManagerStore DirectorTead LeadTractor Trailer DriverTraining ManagerTransportation SpecialistUnit ManagerWendy'sWholesale ManagerWorkmans CompensationWorks Managercsr2flying j, maintenacejust another pawnmatience workeroversee work related duties and responsibilities.shift superiviserxxxxxxxxxxxxxxx
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Overall Reviews at Pilot Flying J

5.0
Promoter | Brooks, OR | Apr 22, 2021
Growth opportunities while having fun
My manager Irshad is so caring. When he hired me on he explained the growth opportunities, that I’m working up to. I’m still a cashier, but in training to be a lead and more. He checks in and ask how my family is doing. Genuine care. It’s fun here, we have fun theme dress up days, celebrates everyone’s birthday...huge perk is the free meal I get each day I work from the Tack Bell or Subway, as they are apart of the company. It’s a family vibe at Pilot travel center. I’m more than just a employee number. I appreciate Irshad taking a chance on me and showing how great this company is
ProsFree meal, 2 weeks vacation after 1 year, advancement opportunities, paid weekly, holiday pay, sick time
Cons24 hour operation
5.0
Receptionist/Administrative Assistant | Knoxville, TN | May 31, 2015
family enviroment
from the time i started at PFJ 1/2013 i enjoyed working there. i enjoyed my department and meeting people from different areas. the upper management are very nice and helpful. there is always something going on for the staff. lunch is catered in daily from different vendors. the hardest part of my job,came after my boss retired. our department statred to fall apart. but we as a whole tried to work together. new people came in and it went from a professional work envirmoent to high schooll.
3.0
General Manager | Columbia, SC | Feb 16, 2018
Great staff/great guest.
A typical day would last around 12 hours. My drive time was another 1.5 hours each way. during my 10 years with PFJ. I learned what type of leader and how to lead a team. Turnover was the one thing i disliked the most. ave per unit was around 150% My units generally was around 100-110% The most enjoyable part of the job was working with a team of 40 employees and having an average daily guest count of 7000 per day.
Prosfast paste and great guest service
Cons15 hours a day
5.0
Restaurant Manager | Paducah, KY | May 14, 2017
Best job I ever had
Environment was fun, upper level management were all interested in your personal development and compensation was the best i have ever had. I received several awards in recognition for my hard work with Pilot
ProsCompensation, great environment
Consnone
3.0
Retail Sales Associate | Jacksonville, FL | Dec 28, 2015
none
Not a good company to work for. There is room for advancement only if you are willing to not have a life. Management doesn't treat employees equally. Raises are not worthy of your performance. I have been there seven years. and was only allowed a .40 raise and I have four job titles.
2.0
Customer Service Associate / Cashier | South Bay, FL | Sep 25, 2020
Drama
Constant drama. you often feel underappreciated no matter what your position was. your just a body that they need so they dont have to come in. the over work you for things you really didn't sign up for. no one wants night shift so once you get it your stuck even if you have seniority.
Prosfree lunch
Consoverworked drama favoritism
5.0
Piping Designer | Knoxville, TN | Sep 16, 2015
Good company to work for
Good Company to work for. Good people, good atmosphere, good benefits. Good Health insurance. Good workout facility.
5.0
oversee work related duties and responsibilities | Barstow, CA | Sep 12, 2013
good job to work for
A day at work starts with a list.I learned how to deal and talk to costermers.managing showers and bathrooms were clean.my co-workers were funny and very willing to show how it works at a truck stop.the hardest part of this was the cleaning bathrooms when theres people waiting to use them. the best thing about this job was getting tips.
Prostips
Cons15 minute brake
5.0
General Manager | Saint Augustine, FL | Aug 7, 2019
Supportive management group
Supportive management group. Encourages and drives to promote from within. Opportunity to expand one's management skills and be creative in suggesting alternative approaches to problem solving.
5.0
Cashier | Perrysburg, OH | Jan 29, 2016
Fun
Fun people to work with, fun to talk with the customers, and a very productive job. The workers are nice, full of energy, and just fun to hangout with.

Questions And Answers about Pilot Flying J

If you were in charge, what would you do to make Pilot Flying J a better place to work?
Asked Sep 22, 2016
Hello it seems pretty clear that there are some management problems as well as the quality of pay the employees are getting. I believe if management was well trained with proper courses every quarter and adjust the payroll there would be quality and happy employees believe me seems to be an easy fix it's just a matter of if or when it will go into action
Answered Aug 16, 2021
Like make it to wear you can have intimate time on the clock with a coworker if you two are into each other. That would make a work place more inviting.
Answered Aug 9, 2021
Do they hire felons at pilot flying j?
Asked Mar 29, 2017
Yes. No background checks done per corporate policy. I did hiring, so I should know.
Answered Apr 23, 2021
Yes they hire felons. But even though my GM has been pushing to make me manager I have been informed that it’s Pilot policy to not allow felons in management even though my felonies are over 11 years old.
Answered Oct 31, 2019
Do you have to take a drug test?
Asked Apr 30, 2017
No they don't but god I wish they would especially down south the employees are like walking zombies and lazy !!!! I've never seen anything like it
Answered Nov 13, 2020
No they do not only if injured
Answered Sep 4, 2020
How are the working hours at Pilot Flying J?
Asked Jun 28, 2016
They are 24 hours so your shifts can vary. Working pretty much every holiday sucked though!
Answered Sep 4, 2020
4p.m. - 4.am. To give your overnight guy a day off, or the entire week if they’re on vacation. So you tell me? Sound fun? It’s not.
Answered Mar 7, 2019
What tips or advice would you give to someone interviewing at Pilot Flying J?
Asked Oct 12, 2017
Escape immediately.
Answered Apr 5, 2021
Ask questions, be honest, let them know what your goals are, and where you want to be with the future of the company. Interview them as well get answers that concern you.
Answered Feb 29, 2020