Well, at first working here, it started out great. The managment in place was, for the most part, conherent, open, knowledgeable, and persceptive. I enjoyed the team I was on, the managers rounded with their employees, professional development was encouraged, work-life balance was existent.
But, then, that all changed, after a great beginning, a large project was undertaken (Epic). When the project started, everything was new, most of the managers were new, some of the management that should have been put into slots on the Epic team were not, and outside managers were hired (and the decision on who to hire, I am not sure the decision process in that). Over time, I know on the team I was on, it became very clear that retaliation was something that people feared could happen. A very hostile work environment, this team versus that team, versus the world. All the while, none of the senior leadership was perceptive of this, they either were turning a blind eye, or they just let it happen while knowing about it. Favoritism is very abundant within the IT department with the present managment in place, and they are losing knowledgeable people that felt like they were part of something bigger.
This all changes with poor managment that is inexperienced, does not round, does not offer or encourage professional development, etc. They promote the people that have caused more issues than provided solutions, they promote individuals that ride the knowledge and success of their
ProsSome of the people know what they are doing, was a good place to work at one point
ConsSome people don't know what they are doing that should know what they are doing, promotions are given to favorites or friends (not who is qualified), benefits, hostile work environment, retaliation, advancement is difficult to non-existent, compensation is lower than other healthcare organizations in the area
1.0
Senior Service Associate | Atlanta, GA | Sep 15, 2019
Do not work here - no job security. You are just a number to them
Do not work for Piedmont Patient Connection Center. They have SOME women in leadership positions that are insecure and block you from lateral and higher positions.( I am a woman) I was very encouraged that women were in leadership positions when I started but when you have women that are backbiting and negative you consistently become discouraged and depleted of energy.You ask a simple question for clarity about work they come back with an unprofessional attitude. However if their favorites talk about "what they did this Saturday?" Something NOT work related they smile and have a great conversation. This company promotes those who don't deserve it because they get attitudes when you ask them about resources or ideas and they have a snarky attitude. Even though leadership makes horrible decisions that caused workers to work overtime , because people hated coming to work and they acted as if it was our fault and not their micromanagement as well as negative. The job itself isn't a hard job it is leadership that makes it that way. If you want a job that you can collaborate with leadership to make it a better place. This is not the place for you. If you want to do what your told and dont look up from your desk because a computer system is tracking your every move. This is the place for you. This system let's your supervisor know that you are using the restroom, break , or lunch and they track that by the minute. At Piedmont your their property during your workday. They let you kn
ProsYou get paid
ConsBackbiting, Management, no job security, you are Piedmont's machine
Piedmont is the worst possible hospital you could ever imagine being employed by. Management thinks they have "people skills" and connections with the employees (couldn't be further from the truth), and they want to breeze in a few hours a day pretending to be in meetings off site the majority of the day. Management is comprised of highly incompetent individuals that have been completely excluded by all forms of society (for obvious reasons), but allow Piedmont to present itself as an equal opportunity employer. Management is bullied by the outside world for being "freaks" and abuses their Piedmont power by taking out their frustration on the people that are victim to reporting to them. Management is never available and never responds to patient's concerns. There is no support, no applicable training and every employee is hung out to dry, expected to work at lightning speed. If an employee makes mistakes because they are constantly being rushed and encouraged to compromise on care, the employee is admonished and made to feel as if they are an idiot. It is a stifling environment that will never encourage or support a healthy exchange for the employee and most importantly the patient. The nurses and staff are doing all the work and are treated like robots. The nurses and staff back stab one another and are forced to abide by a fantasy caste system, because they are so miserable in their minion roles with no light at the end of the tunnel. The doctors, who are social re
The ofiices that I worked in were fabulous! The doctors and staff were excellent! I volunteered to help out at another office that was short staffed and quickly realized why they were short staffed... There was a major problem with management there. It was a hostile work environment with an even more abusive office manager. It was the most awful work experience I've ever had (and I was only "helping out". I left that office and never looked back. The corporation as a whole pretends that they care about patient care and experience, and that they value their employees, but fail at actually showing it. They expect 150%, yet only acknowledge or reward with a cheap "attaboy/pat on the back" I'm a hard worker by nature. I can't just sit and do nothing. I volunteer to help out anywhere I can in the office, even in other offices but get the bare minimum respect or incentive reward simply because I was employed as PRN (even though I worked full time hours regularly) Once I stopped volunteering to do all the extra things, I was replaced and suddenly they couldn't find any hours for me. I gave them my all and they turned their backs on me when they couldn't get anymore free blood from me anymore. Not worth it. A corporation should appreciate the employees that actually work hard and show up on time/stay late and go above and beyond. Unfortunately, Piedmont is more concerned with their pockets than their employees, patients, etc. Sorry Piedmont, but 50% of an incentive bonus and a cheap
ProsMy co-workers were just like family, my 2 offices were amazing and appreciative and loving
ConsCorporation is all about money, only pretend to care for good employees, constantly break promises and lie to your face, poor benefits, no real appreciation for employees
In the early days of my career, about 11 years ago, its was really good. The hospital cared about its employees, gave raises more than once a year, bonuses, pretty good benefits, management okay with the exception of a few and adequate staff. Post recession and Obamacare, major cuts in benefits, some completely dissolved, staff laid off, staff demoted, changes in management, changes in working hours, major staff shortages, absolutely no opportunity for advancement or learning new modalities, large turnover rates and then positions not filled for those leaving. Micromanagement instead of real management, old equipment except for new digital portables, always breaking down, some favoritism for those who didn't deserve it, high expectations for productivity and patient satisfaction but not enough staff to meet the demands, employees overworked, always tired and burned out. CEO died and then a new regime took over and high nurse turnover rates, all the good ones who had dedicated their lives and careers to Piedmont either left or forced out-those with many years of experience, pensions even reduced for those who had many years. Malpractice events, mostly surgical up greatly from what used to be mostly negligible cases. No consistency with policies and protocols, always changing and not everyone informed, bad communication from managers and director only concerned about his pocket/bonus at the cost of the employees. We lost a lot of good people who just gave up and moved on
Prosgood coworkers, ability to work in different areas of the dept.
Consemployee injuries due to shortages, changing hours and working schedules, no advancement, heavy traffic, cuts in benefitss, minimal raises if any
Great educational opportunities and a knowledgable staff initially but questionable practices led to the fun and happiness that once was.
Piedmont was my first nursing job and they did a great job with the education of new graduates in 2007. I was under the wing of an experienced nurse preceptor for 4.5 months during which time classes were provided to strengthen knowledge of each body system, pharmaceuticals, lab interpretation, phlebotomy, and facility specific safety practice policies. Piedmont also provided classes at a simulated lab for cardiac rhythm practice and scenario practicals at a nearby facility. After the economy declined late 2008, decisions began being made that effected safety practices and staff satisfaction. 45 minutes lunches decreased to 30 minutes, nurse/ patient ratio increased to 5 or more, and patients began to have to take hall beds regularly. Although there were opportunities to make additional monetary compensations due to the staffing situation, the working conditions became so poor that staff wouldn't even come in for extra money. The morale of the staff declined quickly, people began to search employment elsewhere, and that led to costly shortcuts, patient hostility, horrendous short staffing situations, and less knowledgable nurses being hired. With all of that happening there were 4 different directors in the 4 years that I was employed at Piedmont. The work environment went from shiny 10k gold to pyrite with the blink of an eye.
ProsGreat doctors, exciting medical conditions for learning, seemingly all encompassing hospital for treating most conditions
ConsFrequent management turnovers, low patient and staff satisfaction, huge homeless population, and poor administrative decisions
high volume, fast paced, stressful, hardest work you will do, but the experience will prepare you for any other job you apply for.
On most days we work very short of staff. The volume of cases is heavy and stressful. The level of skill to work at this facility is advanced and fast-paced. We often work with reduced resources, supplies, and instrumentation and equipment. Relief for lunches and end of the shift are not reliable. The staff works harder than any other facility I have encountered. Call backs occur every day and result in call outs for the next day and produce an over extended and tired staff daily. I learned to be resourceful and how to be efficient and complete my schedule in spite of the obstacle before me. Managment, let me just say that I have been through 5 Surgical Services restructurings and there isn't any improvement for the better of the Operating Room. The culture is working afraid, stressed out, overworked, underpaid, intimidation, high turn over for staff, short staffed every day, The hardest part of the job is caring and wanting to do a good job and having a work ethic with high expectations and being told that your work ethic and values are too high. That you need to lower your values and expectations. The most enjoyable part of my job is being part of something that results in a person who is gravely ill and dying being given a second chance at life.
Prosthe experience of learneing how to work hard without resources, and having to become a resourceful person
Consthe amount of work, low wages, and volume of responsiblity to complete each day, lack of time off, under appreciated, intimidation, and no management support
3.0
Patient Access Representative II | Atlanta, GA | Sep 24, 2019
Piedmont Atlanta is a nice location to work at...
I was proud and really enjoyed my position with Piedmont. I enjoyed my co-workers they were great to work with, my team in specific. Everything was going great, my first year was awesome. After the first year, Patient Access decided to make some changes to the management team which were not positive. A lot of great employees either left to work for another hospital, left for another position or were fired. They were always understaffed which put a lot of pressure on the other employees. My immediate supervisor transferred to another position. My Manager was fired. It was horrible. Worse, the Director for Patient Access is terrible, she was the one that should have been fired. My goal was to stay with Piedmont and grow but when you have to work with a new management team who are not familiar with you or your hard work and begin to come for you on small things for example, I left my badge at home for the first time in almost 2 years and the new supervisor advised me that she was giving me a .25 occurrence for not having the badge with me that day, i knew then that i was going to have to deal with some pettiness which is something i was not interested in so needless to say after watching my co-workers leave and management was awful i had to make a very disappointing decision to end my employment. I hope things have changed for the better.
If seeking entry into the medical field, Piedmont is a great place to start. Piedmont Heart does well with training, I hear. I started in administrative position right after getting my BA in Hospital Administration. Float pool pays a dollar more an hour, but if you go full time, they will take it away to give you benefits. After two yrs and 20 cent raises a year, it becomes obvious of changing. Internal transfers for more money are few unless you know someone. It seems applying for transfers, all end up in a black hole somewhere. I went back to school and ended up being able to transfer while still taking classes. No real on the job training with my new job, but I take classes on my own time. Other hospitals pay six dollars more an hour for what I do, but they also require a lot more work and are a lot further away for commuting. They also have hired people after me with 2 dollars more an hour than I currently make and I am training them. That two dollars, is 3 years of pay increases. Emory has a much better pay scale. Post it, and pay everyone the same starting wage. Job Work/life 5, compensation 2, job security is great, but advancement is low 2, job culture 4.. Overall for being a top company to work for, it is a 3.
ProsJob security, Job Culture, Great entry level
ConsBAD cost of living raises, bad advancement opportunities, BAD at equal pay- new hires/no experience get paid $2 more that current employees.
Piedmont Henry's ED is the busiest of all Piedmont hospital EDs - FACT. This provides nearly constant work for the Lab. However, this is a busy hospital in general -two towers- so the pace on 1st and 2nd shift, and parts of 3rd shift is frantic. Everything about this Lab screams chaos: it is dirty, in painful need of new floors , cabinets (from 1979), cluttered, messy and disorganized, apathetic management style from the top to the supervisors. Turnover is the highest I've seen anywhere (I've been in this field quite awhile) from the Techs to phlebotomists. Be prepared to run non stop, rarely get a break and be criticized by management for not doing enough, quickly enough. There are never enough Phlebotomists, and they call out quite a bit as they are worked like old mules. Training is a joke. Management rarely advocates for employees. But, will frequently chastise us for things that are frequently out of our control. Then, there are those who work for 2 people, and those who slack off and seemingly receive no correction. Possibly the worst Lab I've ever worked. However, there are Lab personnel that are hard working, compassionate and are team players because that's who they are in spite of Management support.
ProsA few dedicated, amazing Techs and Phlebotomists
ConsUnderstaffed, Disorganized, Poor Management who are deaf to the needs of the Lab, No breaks
Questions And Answers about Piedmont Healthcare
How are the working hours at Piedmont Healthcare?
Asked Jun 29, 2016
Piedmont ARMC is the second largest, so how is it that first shift EVS can't be given the opportunity to return to the hours of 7a-330p. The hours are now are from 9a-530. For my understanding is that the Piedmont Atlanta is the largest of Piedmont we have here in Geo rgia. Their early morning shifts starting at 7 am or the latest is 7:15 and the shift ends at 3 or 3:30 pm. We can't take care of any business once we leave work because everything is now close by this time. Please take consideration as to why we have more people leaving from the EVS department or the hospital as a whole because the employees are unhappy. We have more call outs than ever before. We don't have enough people to cover the square footage. Let's Make Piedmont Athens Regional Great Again. Thank you
Answered May 25, 2019
Working hours are good
Answered Nov 25, 2017
If you were in charge, what would you do to make Piedmont Healthcare a better place to work?
Asked Sep 27, 2016
Better pay for non clinical staff.
Answered Dec 11, 2019
I would make sure that all employees are treated equally no matter a persons rank or position.
Answered Nov 20, 2019
What advice would you give the CEO of Piedmont Healthcare about how to improve it?
Asked Jan 14, 2018
Remember that your staff is the face and representation of your entire business and treat them accordingly. Something is seriously wrong with middle management at PAR, and employees are treated like petulant children and give ZERO benefit of the doubt when it comes to absenteeism and disagreements with leadership. Employees feel treated much more like a number on a graph than actual people.
Answered Dec 21, 2019
Improve Pam Redman attitude and leadership abilities
Answered Sep 2, 2019
Did anyone watch you during the drug screen? And do they test the sample right there in front of you?
Asked Oct 12, 2017
It is a urine drug test & they also check for alcohol. They don't watch u while u using the restroom. But she did pour blue stuff in the toilet & told u not to flush or wash ur hands. She did do the test in front of me
Answered Mar 10, 2019
Is the drug test urine or blood
Answered Dec 12, 2017
How did you feel about telling people you worked at Piedmont Healthcare?
