Pet Valu

Working at Pet Valu: Company Overview and Reviews

Pet Valu
Pet Valu
3.1
342 reviews
Pet Valu Ratings
3.1
Average rating of 342 reviews on Indeed
3.2Work-Life Balance
2.3Pay & Benefits
2.5Job Security & Advancement
2.8Management
3.2Culture
Headquarters
Toronto, ON
Employees
501 to 1,000
Revenue
$25M to $100M (USD)
Industry
Retail

Popular jobs at Pet Valu

 Average SalarySalary Range
7 salaries reported
$9.08
per hour
$7.25-$13.65
3 salaries reported
$8.33
per hour
$7.25-$12.50
17 salaries reported
$13.32
per hour
$7.25-$20.00
4 salaries reported
$9.65
per hour
$7.25-$14.50
5 salaries reported
$40,600
per year
$20,000-$61,000
Salary Satisfaction
28%
Of the employees are satisfied about their pay
Based on 698 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Pet Valu Reviews

Popular JobsSales AssociateRetail Assistant ManagerStore ManagerCustomer Service RepresentativeRetail Sales AssociateCashier/SalesManagerAssistant ManagerCashierCustomer Service Associate / CashierPet ExpertPet GroomerAssociatePet SitterSalesAccounts Payable ClerkGeneral ManagerOrder PickerSales RepresentativeStore ClerkCashier/ClerkInventory AssociatePackerSales ClerkAuditorCashier/StockerCo-op PlacementCo-op StudentRegional ManagerSalespersonVolunteerWarehouse AssociateAdministrative AssistantAnalystAssistantAssistant Store ManagerBusiness Intelligence AnalystCO-OPCertified Pet ExpertCleanerCo-op Education PlacementCorporate AccountantCorporate TrainerCustomer AssistantCustomer RepresentativeCustomer SerivieCustomer Support RepresentativeDevelopment DirectorDishwasherDistrict Sales ManagerEvent CoordinatorEvent PlannerExecutive AssistantField SupervisorFront End AssociateGeneral MaintenanceHelp Desk AnalystHigh School TeacherHome officeHuman Resources AssistantInventory LeadInventory ManagerLaborerLead AssociateLeasing AgentNot hiredNutrition AssistantNutritionistOperatorOwner Operator DriverParts PersonPet Expert - Part TimePet TechnicianPet expertPlan ManagerPorterProject ManagerQuality Assurance ManagerRegional Sales ManagerRetail SupervisorRetail workerSenior AdministratorSenior BookkeeperSenior LogisticsSenior Operations ManagerSenior Project ManagerSenior Retail Sales AssociateShipper/ReceiverShipping and Receiving ClerkStockerStore OwnerSupervisorTraining AssistantTruck DriverUnloaderWarehouse ManagerWarehouse Workerpet professionalpet valu
All LocationsAberdeen, MDAbingdon, MDAlexandria, VAArdmore, PAAshburn, VAAshtabula, OHAudubon, PABaltimore, MDBarkhamsted, CTBeavercreek, OHBellefontaine, OHBensalem, PABerea, OHBernardsville, NJBethel, CTBloomsburg, PABlue Bell, PABristol, CTBristol, PABroomall, PABrowns Mills, NJCaldwell, NJCanal Winchester, OHCanton, OHChambersburg, PAChantilly, VACharles Town, WVChillicothe, OHCincinnati, OHCircleville, OHClementon, NJCliffwood, NJColerain, OHColumbus, OHCromwell, CTCumberland, RICuyahoga Falls, OHDanbury, CTDarien, CTDayton, OHDelmar, DEDover, DEDoylestown, PADresher, PADumont, NJEast Greenwich, RIEaston, MDEdgewater, MDElkton, MDEllicott City, MDElverson, PAEnglewood, OHExton, PAFairborn, OHFairless Hills, PAFalls Church, VAFlorence, KYFlourtown, PAFrederick, MDFredericksburg, VAGainesville, VAGaithersburg, MDGambrills, MDGettysburg, PAGilbertsville, PAGillette, NJGlen Burnie, MDGreenwood, INGuilford, CTHackettstown, NJHagerstown, MDHamilton, OHHanover, PAHarrisburg, PAHartford, CTHartville, OHHatfield, PAHauppauge, NYHilliard, OHHillsborough, NJHockessin, DEHuber Heights, OHHummelstown, PAHunt Valley, MDIndianapolis, INIsland Park, NYJenkintown, PAKennett Square, PALatrobe, PALaurel Springs, NJLebanon, PALehighton, PALemoyne, PALeonardtown, MDLevittown, PALewisburg, PALewis Center, OHLexington, KYLionville, PALititz, PALodi, NJLong Island, NYLorton, VALutherville-Timonium, MDMahopac, NYManasquan, NJManassas, VAMarkham, ILMarlton, NJMarysville, OHMason, OHMays Landing, NJMendham, NJMiddletown, RIMilford, CTMorgantown, PAMorgantown, WVMount Airy, MDMount Laurel, NJNewington, CTNorth Kingstown, RINorth Olmsted, OHOaks, PAOld Saybrook, CTOlney, MDOwings Mills, MDOxford, MIOyster Bay, NYParamus, NJParma, OHPerry Hall, MDPerrysburg, OHPhiladelphia, PAPhillipsburg, NJPikesville, MDPiqua, OHPittsburgh, PAPlainview, NYPompton Lakes, NJPutnam, CTReading, PARemoteRichboro, PARichmond, VARidgefield, CTSewell, NJShaker Heights, OHSomerdale, NJSomers Point, NJSouderton, PASouthbury, CTSouth Euclid, OHSouthington, CTSpringfield, OHStrongsville, OHSugarcreek, OHToledo, OHToms River, NJTownship of Brick, NJTownship of Jackson, NJTownship of Warren, NJTrexlertown, PAVoorhees, NJWayne, NJWayne, PAWest Bloomfield Township, MIWest Chester, OHWesterly, RIWesterville, OHWest Haverstraw, NYWestlake, OHWestland, MIWexford, PAWhite Oak, MDWilliamsburg, VAWillow Street, PAWinsted, CTWyckoff, NJYonkers, NYZanesville, OHZionsville, INAirdrie, ABAjax, ONAlexandria, ONAlliston, ONAngus, ONArnprior, ONAurora, ONAylmer, ONBalzac, ABBarrie, ONBarrington Passage, NSBobcaygeon, ONBolton, ONBowmanville, ONBracebridge, ONBradford, ONBrampton, ONBrantford, ONBridgewater, NSBurlington, ONCalgary, ABCambridge, ONCarleton Place, ONCasselman, ONChatham-Kent, ONChelmsford, ONCollingwood, ONCornwall, ONCourtice, ONDartmouth, NSDauphin, MBDawson Creek, BCDelta, BCDuncan, BCDunnville, ONEdmonton, ABElliot Lake, ONEstevan, SKEtobicoke, ONFall River, NSFergus, ONFort McMurray, ABFort St. John, BCGananoque, ONGoderich, ONGrand Bend, ONGrande Prairie, ABGrand Falls, NBGreater Sudbury, ONGrimsby, ONGuelph, ONHalifax, NSHalton Hills, ONHamilton, ONHanover, ONHawkesbury, ONHigh River, ABInnisfil, ONKanata, ONKingston, ONKitchener, ONLacombe, ABLangley, BCLeamington, ONLethbridge, ABLindsay, ONListowel, ONLloydminster, ABLondon, ONLower Mainland, BCMaple, ONMarkdale, ONMarkham, ONMeaford, ONMelville, SKMission, BCMississauga, ONMoncton, NBNelson, BCNepean, ONNew Liskeard, ONNewmarket, ONNew Minas, NSNiagara, ONNorth Bay, ONNorth York, ONOakville, ONOkotoks, ABOrillia, ONOshawa, ONOttawa, ONPeace River, ABPeterborough, ONPickering, ONPortage la Prairie, MBPrince Albert, SKPrince Rupert, BCRed Deer, ABRegina, SKRenfrew, ONRichmond, BCRichmond Hill, ONSaint John, NBSalmon Arm, BCSaskatoon, SKSault Ste. Marie, ONScarborough, ONSelkirk, MBShelburne, ONSherwood Park, ABSpruce Grove, ABSt. Catharines, ONSt. John's, NLSt. Paul, ABSteinbach, MBStoney Creek, ONStrathmore, ABSummerside, PESurrey, BCSwift Current, SKSydney, NSTerrace, BCThornhill, ONThunder Bay, ONTimmins, ONToronto, ONTottenham, ONVancouver, BCWasaga Beach, ONWaterdown, ONWaterloo, ONWetaskiwin, ABWhitby, ONWindsor, ONWinkler, MBWinnipeg, MBWoodstock, NB

Overall Reviews at Pet Valu

3.0
Retail Assistant Manager | Columbus, OH | Dec 13, 2019
Overall ok.
Work is inclusive and diverse with good customer service. A feeling of belonging and passion. Flexibility in scheduling is good but low benefits and pay.
3.0
General Maintenance | Piqua, OH | Jan 12, 2018
Great job if you dont need alot of money
Went in with almost 5 years pet and customer service experience and only got 25 cents over minimum wage and when asked for a higher wage or job position I was promptly turned down. Great place to work, my direct manager was great and the customers and coworkers were nice.
Proslaid back, nice people
Conscompany doesnt pay its workers
5.0
Retail Sales Associate | Richboro, PA | Feb 17, 2019
Stressful for a Pet store
The company based the stores on the number of sales that they would get and it was never enough for them. They would remain open during horrible winter storms and icy conditions. They had no regards for the staff or the way that they were treated. I did receive my nutritional certification through the program that they offered. I also was able to meet the majority of my dog sitting clients through them.
3.0
Customer Service Representative | Falls Church, VA | Jun 1, 2018
mediocre expirience
dont work here if you cant deal with cleaning up multiple puddles of dog wee every day. the pace at my location was mind numbingly slow and i didnt have the best manager so maybe im an outlier. the best part of the job is you get to meet lots of animals, so if petting lots of dogs makes up for having to work minimum wage retail, then this is the job for you
4.0
Training Assistant | Indianapolis, IN | May 16, 2018
Fun work environment
Great place to work but of course has room for improvements like any other moderately growing company. I’m pleased with the experience and knowledge I gained working there for the period I did.
4.0
Event Coordinator | Maryland | Jan 19, 2017
If they had better management it would be a much better company
The training is amazing and very in depth of all animals.The relationships you make are great with your co-workers. They do not allow room for growth within the company. They would rather have an outside hire than promote from within.
5.0
Customer Service Representative | Dayton, OH | Feb 21, 2017
Very clean and productive workplace
I enjoyed working here a lot. I miss the positive environment I was in, I loved helping with animals and helping customers find specific products that they may need. Great company overall!
ProsFlexible with schedules for certain events.
ConsNot as flexible with school schedules.
5.0
Cashier/Stocker | Lutherville-Timonium, MD | Oct 11, 2019
amazing
I loved working at Pet Valu and I miss it. It was one of my best and most favorite jobs by far. I could've been a manager if I didn't mess up but nice and friendly workplace.
5.0
Retail Assistant Manager | Greenwood, IN | Sep 30, 2019
Productive, nice customers and a good learning experience about animal nutrition.
Asked customers questions and talked to them about different options when it comes to pet supplies. I learned a lot about dog and cat nutrition. Most of the time it was easy and slower paced. Not super busy.
5.0
Retail Assistant Manager | Phillipsburg, NJ | Sep 15, 2014
Productive work place
I was a key holder. I would open and close the store. I was able to open and close the register. The best part was that you would pretty much get a workout at work always being on your feet, especially on shipment days. I truly enjoyed working here. I would of stayed if I would of made more money.
ProsDiscounted animal products
ConsNot enough hours
5.0
Customer Service Representative | Richmond Hill, ON | Feb 14, 2017
Amazing
I really loved working for Aurora, she was so great. I loved working with the people and their pets, although I had to stop working there because of my school situation I will always point people with pets in Aurora's direction, she is awesome!
ProsThe pets
ConsI had to stop working because of school
5.0
Pet Groomer | Orillia, ON | Apr 9, 2018
Great friendly environment
wonderful people, really nice and understanding. enjoyed the company. i liked all the customers too; super funny and nice and always lots to talk about.
Prosnice lunch breaks
Consnot enough hours
5.0
Senior Bookkeeper | North Bay, ON | Sep 24, 2015
nice place to work
great people, very knowledgeable about pets and foods great pricing great working hours good looking store always clean good inventory always have what I need
4.0
Corporate Accountant | Richmond, BC | Oct 2, 2017
Great Place to work
Always busy but great place to work. Controller was a wonderful person to learn from. Working hours and pay was on point. Accounting dept now closed in BC
Proswork life balance
Conssometimes not enough help
4.0
Retail Sales Associate | Saint John, NB | Mar 13, 2017
Fun envirnoment, lovely customer base, organized way of business for the most part.
I really do enjoy this job. The environment is laid back yet everything gets done. We get to do fun things, we see animals in a daily basis, we have events and fundraisers for local spca and rescue group which is very fufilling but my cons are its a very small staff (5) at my particular location which can cause quite a few issues in my opinion, although it does have its perks as well.

Questions And Answers about Pet Valu

Why did you leave your job at Pet Valu?
Asked Mar 18, 2017
Poor pay and upper management is stingy with raises. It is also the most demanding part time job you will ever work. And they rarely, if ever, give you breaks, regardless of shift length.
Answered Sep 1, 2020
Management is underpaid. Received one small raise (1.5%) in the last 3+ years. DM favoritism within the district is sickening.
Answered Jul 30, 2020
Do you close & open the store by yourself? Do you have to count your cash till at the end of your shift?
Asked Jun 16, 2017
You always open and close the store by yourself- unless you are at an extremely high volume store- and you do count the drawer at night.
Answered Sep 1, 2020
Unless you're a high volume store corporate doesn't allow enough payroll hours to have more than one person open or close. Typically the opener is alone 3-5 hours and the closers are also alone 3-5 hours.
Answered Jul 30, 2020
What are the hours/shifts like?
Asked May 22, 2016
Managers are expected to work 45-60 hours a week, while also being on call 24/7. Employees will get 4-10 hour shifts, rarely a set schedule. And if you are expecting a 15-30 minute break for a 10 hour shift, this isn't the job for you.
Answered Sep 1, 2020
Managers are salaried and required to work a minimum of 47.5 hours a week. Even though salaried, managers are required to clock in and out so the company can micromanage them to the minute. You're required to answer calls and emails even when off of the clock but since you don't clock in for those the time spent don't count.
Answered Jul 30, 2020
How often do raises occur at Pet Valu?
Asked Aug 2, 2018
Depends. In 5+ years, all consistently making numbers and never having a customer complaint, I have had two- one was $0.15, one was $0.75. This job is only sustainable if it is a second job or extremely temporary
Answered Sep 1, 2020
2 raises in five years.
Answered Jul 30, 2020
How often do they pay?
Asked Feb 25, 2017
Bi-Weekly paychecks, 26 times a year.
Answered Jul 30, 2020
Bi weekly normally slightly above min wage
Answered Oct 19, 2019