O'Charley's

Working at O'Charley's: Company Overview and Reviews

O'Charley's
O'Charley's
3.6
1827 reviews
O'Charley's Ratings
3.6
Average rating of 1827 reviews on Indeed
3.4Work-Life Balance
2.9Pay & Benefits
3.0Job Security & Advancement
3.2Management
3.4Culture
Headquarters
Nashville, TN
Employees
10,000+
Revenue
$500M to $1B (USD)
Industry
Food and Beverages

Popular jobs at O'Charley's

 Average SalarySalary Range
1074 salaries reported
$12.69
per hour
$7.25-$19.05
5 salaries reported
$55.80
per hour
$7.25-$200.00
161 salaries reported
$11.82
per hour
$7.25-$17.75
235 salaries reported
$11.99
per hour
$7.25-$18.00
10 salaries reported
$29.35
per hour
$7.25-$58.65
Salary Satisfaction
46%
Of the employees are satisfied about their pay
Based on 2632 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

O'Charley's Reviews

Popular JobsServerHost/HostessBartenderHost/ServerCookLine CookShift LeaderService ManagerDishwasherGeneral ManagerKitchen ManagerAssistantServer/TrainerCook/DishwasherPrep CookLine Cook/Prep CookFood RunnerDining Room ManagerBar ManagerRestaurant StaffCustomer Service RepresentativeManagerServer AssistantHostess/BusserTrainerServer/CashierAssistant General ManagerBusserGrill CookHost/CashierCertified TrainerFront of House ManagerAssistant ManagerCorporate TrainerFood Preparation WorkerFood Service WorkerHead ServerRestaurant ManagerChefDirector of OperationsFry CookSupervisorAdministrative AssistantCook/ServerDining Room ServerLead CookShift ManagerTraining ManagerAssociate ManagerCoordinatorCrew MemberGeneral AssistantGuest CoordinatorGuest Service AgentHead HostessKitchen AssistantKitchen SupervisorKitchen Team MemberLead HostessManaging PartnerSalad PrepService AssistantSpecialistTeam LeaderADRMAdministrative ClerkAssemblerAssistant CookAssistant Store ManagerBartenerBenefits CoordinatorBuserCarry OutCashierCloserCocinero/aCollierville, TNCrew LeaderCulinaryCustomer AssistantCustomer Service Associate / CashierDedicated leaderDining Room SupervisorDirector of Food and BeverageDishwasher/BusserEmployed and Full Time Since AugustExpediterExpeditorFast Food AttendantFloor ManagerForklift OperatorFront Desk AgentFront End AssociateFront End ManagerGreeterHead CookHigh School TeacherHuman Resources ManagerKitchen Equipment Service TechnicianKitchen WorkerLaborerManagement TraineeManangerMeat CutterMusic TeacherNone yetOcharleysOrder AdministratorOrder PickerPantry ChefPromoterRetail Assistant ManagerRetail Sales AssociateSALAD PREPARERSales AssociateSales ManagerSenior Internal AuditorService ProfessionalSquad LeaderStaff MemberStore ManagerTeam TrainerTogoTraining CoordinatorWarehouse Managero charleys
All LocationsAcworth, GAAiken, SCAlabaster, ALAlcoa, TNAlexandria, KYAnderson, SCAntioch, TNAppleton, WIAsheville, NCAshland, KYAtlanta, GAAugusta, GAAustell, GAAvon, INBarboursville, WVBartlett, TNBelleville, MIBelton, MOBiloxi, MSBirmingham, ALBloomington, INBoardman, OHBowling Green, KYBrentwood, TNBristol, VABuford, GABurlington, NCCamby, INCanal Winchester, OHCanton, GACape Girardeau, MOCarrollton, GACary, NCCenterville, GAChampaign, ILCharleston, SCCharleston, WVCharlotte, NCChattanooga, TNChester, PAChester, VAChesterfield, MOChesterfield, VAChristiansburg, VACincinnati, OHClarksville, INClarksville, TNCleveland, OHCleveland, TNCold Spring, KYCollierville, TNColumbia, SCColumbia, TNColumbus, GAColumbus, OHConcord, CAConcord, NCConyers, GACookeville, TNCordova, TNCorydon, INCumming, GACuyahoga Falls, OHDalton, GADanville, KYDaphne, ALDayton, OHDecatur, ALDecatur, ILDickson, TNDothan, ALDouglasville, GADuluth, GADurham, NCElizabethtown, KYErie, PAEvansville, INFarragut, TNFayetteville, ARFayetteville, GAFayetteville, NCFenton, MOFishers, INFleming Island, FLFlorence, ALFlorence, KYFlorissant, MOFoley, ALForsyth, ILFort Myers, FLFort Oglethorpe, GAFort Wayne, INFrankfort, KYFranklin, OHFranklin, TNFredericksburg, VAFultondale, ALGainesville, GAGallatin, TNGastonia, NCGeorgetown, KYGlen Allen, VAGoodlettsville, TNGrand Rapids, MIGrayson, GAGreenfield, INGreensboro, NCGreenville, NCGreenville, SCGreenwood, INGreenwood, SCGriffin, GAGrove City, OHGulfport, MSGuntersville, ALHarrisonburg, VAHattiesburg, MSHebron, KYHendersonville, NCHendersonville, TNHermitage, TNHickory, NCHiram, GAHixson, TNHomewood, ALHopkinsville, KYHuntsville, ALIndependence, MOIndianapolis, INJackson, TNJacksonville, FLJacksonville, NCJohnson City, TNJonesboro, ARKennesaw, GAKingsport, TNKirkwood, MOKnoxville, TNLafayette, INLafayette, LALake Charles, LALawrenceville, GALebanon, TNLexington, KYLexington, SCLivonia, MILouisville, KYLynchburg, VAMacon, GAMadison, TNManchester, TNMansfield, OHMarietta, GAMarion, ILMason, OHMcDonough, GAMemphis, TNMeridian, MSMiamisburg, OHMiddletown, OHMidlothian, VAMilford, OHMobile, ALMonroe, LAMonroe, NCMontgomery, ALMooresville, NCMorristown, TNMount Juliet, TNMurfreesboro, TNNashville, TNNewnan, GANiles, OHNoblesville, INNorth Charleston, SCO'Fallon, ILO'Fallon, MOOlive Branch, MSOntario, OHOpelika, ALOrange Park, FLOrlando, FLOwensboro, KYOxford, ALOxford, OHPaducah, KYPanama City, FLPanama City Beach, FLPearl, MSPelham, ALPensacola, FLPigeon Forge, TNPrattville, ALRadcliff, KYRaleigh, NCReynoldsburg, OHRichmond, INRichmond, KYRichmond, VARidgeland, MSRoanoke, VARock Hill, SCRogers, ARRome, GASaint Charles, MOSaint Peters, MOSalisbury, NCShively, KYSimpsonville, SCSmyrna, TNSnellville, GASouthaven, MSSouth Charleston, WVSouthport, INSpartanburg, SCSpringdale, ARSpringdale, OHSpringfield, ILSpringfield, OHSpringfield, TNSpring Hill, TNSt. Louis, MOStockbridge, GAStrongsville, OHSummerville, SCTucker, GATupelo, MSTuscaloosa, ALVilla Rica, GAWake Forest, NCWallingford, CTWarner Robins, GAWashington, DCWest Chester, OHWilmington, NCWinston-Salem, NCWoburn, MAWoodstock, GAYoungstown, OH

Overall Reviews at O'Charley's

3.0
Bartender | Canal Winchester, OH | Feb 12, 2020
Alright Place
The company has very mediocre food. Reminds me of a glorified Applebees. Be ready to play a serious game of politics if you wish yo move up the ranks.
3.0
Restaurant Staff | Charlotte, NC | Jul 19, 2018
friendly co-workers/managment change every year
employees very friendly management needs to improve cleanliness needs to improve pay rate needs too improve The hardest part of my hob is gratuity from guest!
4.0
High School Teacher | Columbus, OH | Jan 15, 2017
fulfilling, and educational
As part of Westland High Schools program for the emotionally disabled I was a intern that helped before the store opened with prep work. These duties included preparing comestibles before cooking, wrapped silver wear, and cleaned tables. This was the attempt by the high school in order to introduce my fellow classmates and I to the work industry.
4.0
Trainer | Daphne, AL | Dec 17, 2013
Great Employers, Great Guests
The regulars and the crew get along great together. I learned if you work hard results will follow.
ProsFlexibility
ConsInconsistent
2.0
Restaurant Staff | Cary, NC | Jun 1, 2020
It is a job
I worked at a couple different O'Charely's. The first ended up closing down so I transferred to a different location. Management does not care about you. Do not expect them to have your back. If you have good customer service, you can make decent money. Just do not expect any help. They talk about team work, but really it is not the company that helps you, it is your work friends. There is frequent clashes between the cooks and servers. Overall, the job ended up not being worth the stress for me and it took me waaayyy too long to realize this.
5.0
Restaurant Staff | Gulfport, MS | Mar 21, 2018
It's restaurant life
My time at Ocharley's was by far the best restaurant I worked at. Just like any restaurant there are going to be some things that you don't like, however at #344 I loved it there. We were a huge family we looked out for each other. Myself and others had the opportunity for advancement in the company. Yes some times of the years were slow and money was tough to get but if you have a positive attitude and are willing to a little extra the rewards are worth it. I miss the people and I am glad to say I have learned so much from working there. Ocharley's will always be my first choice
ProsFun, competitive
ConsNegative coworkers
4.0
Dining Room Server | Harrisonburg, VA | Apr 30, 2017
Fast Paced Friendly Atmosphere
O'Charley's is a fast paced, friendly atmosphere. From the time I open my bar to the time I close it, customer service plays a huge role in my day. Making sure the guests have what they need in a timely manner and have a great experience while at it. Working at O'Charley's has taught me time management and problem solving. Using teamwork to make the day run smoother. Management has been kind enough to challenge me with responsibilities such as inventory, liquor/wine orders, training new servers/bartenders, running informational meetings, and helping with schedules. I enjoy meeting new people and meeting their needs. This however can also be the hardest part of the job.
ProsGreat Staff, 1/2 off food, Advancement Opportunities
ConsNon-Ideal hours
4.0
Shift Leader | Manchester, TN | Sep 15, 2018
ok
It is a wonderful job for students working through school. I loved serving and bartending. I made awesome money . Taking the step into management is where this started turning for me.
2.0
Bartender | Morristown, TN | Jul 8, 2018
great over all place managment to lax and no care for employees or hard work
it has been a great place of business. the past few years it has went down hill. constant lack of communication, people can no call no show multiple times and still have their jobs. employees know to be at liqour store acroas street while on the clock and managment team knows it. employees not made to be in proper uniform. there is no room for growth or raises. managers talking about other mangers and employees to other employees. fratinaztion is also bad. family in the same departments and only promoting family and over looking hard working dedicated employees. there is also a high amount of sexual harrassment yet people to scared to speak up on they could lose their job.
Prosgreat food, good ideas
Consmanagment
5.0
Bartender | Jonesboro, AR | Nov 22, 2016
good place to work
Its a laid back kind of atmosphere, different shifts, good management team, and great menu options. i have worked for ocharleys for 6years. They have taught me better multitasking skills, guest services, and more work experience.

Questions And Answers about O'Charley's

How did you get your first interview at O'Charley's?
Asked Jul 6, 2016
When i put in the application i called them and i had an interview the next day, they made me feel welcomed and i have never felt more comfortable at a job interview, i was asked to come in for a second interview the following Tuesday (as monday was a holiday) and was hired on the spot, managers who hired me were so sweet.
Answered Sep 6, 2019
I applied online and they were very quick about calling me in for an interview.
Answered Jan 20, 2018
Can I have my hair purple and still work there?
Asked Jun 27, 2016
Yes at my location you can
Answered Nov 9, 2021
No bright colors, no face piercings
Answered Feb 24, 2018
What is the uniform for a dishwasher
Asked May 24, 2017
Is the hat one fits all
Answered Oct 19, 2018
My store, anything black just no tank top and must have nonskid shoes
Answered Aug 30, 2017
Also my other Question was about some of my Tattoos, is that going to be a problem? Cause it hasn't ever been and i been head server, management, and also past Co Owner, but i have been waitressing for 12 years now?
Asked Aug 29, 2016
As a server, your uniform is a long sleeve button-up shirt with pants so it would probably cover your tattoos anyway. However, sometimes during holidays we were allowed to wear jeans and a T-shirt, you would have to cover tattoos then.
Answered Aug 14, 2019
Shouldn't be. Unless you are a waiter, you may have to cover it up with sleeves.
Answered Oct 30, 2017
Do they give you a uniform or do you have to provide your own?
Asked Jul 24, 2016
You buy your own clothes except aporn. But bartenders have to order shirts and they are lik $40 but they order from their store
Answered Aug 30, 2017
I had to provide my own they provided hats.
Answered May 16, 2017