Overall Reviews at Handy
2.0
It sucks
No job support so nothing other than getting paid. They take money from you without even discussing any issues with their employees which is ridiculous.
1.0
A let-down
The company had all the potential to be "The Uber of Cleaning"-- convenient, affordable, and booming. However, It is none of the above because management is so poor, not even their employees are given a phone number to reach out if we have any questions, concerns, etc. This, too, is a complaint from MANY customers-- no phone number to contact anyone in charge! Ridiculous! I am leaving because there are literally no jobs on the platform to choose from. It looks like their horrible customer service, untrained staff, and lack of honesty has finally caught up with them.
ProsMedia opportunities; flexibility
ConsNo benefits, no stability (jobs are not always available), no management or customer service, no training for staff, unrealistic expectations sold to customers and employees
4.0
my opinion
it is flexible job for me as a student, i learned so many things especially with cleaning. A typical day at work was fun for me. It is very fun and frindly job
Prosflexible
Consnot far with policy
2.0
Delivery Person (independent Contractor) |
Dallas, TX | Jun 18, 2015
None
Nothing good to say. This job is only if you like wasting your time accepting jobs that are not guaranteed. Don't get 40 hours unless you work far away from your home and you don't get paid for travel time and your not guaranteed a tip. Because they do not authorize clients to do anything but give you a Thanks or a bad review that everyone else can see. which is unfair. Some clients don't even request for enough time to do their home in a timely manner. I'm sorry but a 3 story home with 3 flights of stairs and 3 bathrooms and 3 bedrooms in 3.5 hours is not enough time. And they want you to make sure you get all cat fur up. REALLY handy!!!! Need a better way of finding out what a client expect before assuming the cleaner didn't do their job.
ConsNot e;.qanough hours equals not enough pay.
3.0
Pay rate needs to be consistent
Work-life balance
Hourly rate can fluctuate based on a single review. I had 18 awesome reviews and one mediocre review because of a booking misunderstanding and my pay dropped $4 hourly. Not worth it to clean unsanitary personal property
Pay & benefits
The pay is inconsistent
Job security and advancement
There isn't even any hands on training or live customer/employee support
Overall
Customer service needs to be available to employees and clients. An email only option is not always best for urgent matters. A cleaners pay rate should not drop based on a single review, especially if he/she held a steady positive reputation and had repeat clients
1.0
Fun workplace, but underhanded and vicious
The company is just interested in making money, not keeping employees. Drunk employees would linger after work hours making our overnight shift nearly impossible. The company skimped on employee pay for independent contractors, to inhibit them from reaching the appropriate tier of pay.
ProsGood pay and benefits
ConsNo job security
5.0
Great organization
I have nothing bad to say about this company. the goal of the company is to get abused and dependent youth to become education and self sufficient. they set their goals high and met all expectations.
5.0
Made my own schedule and advanced based on my rating. Great experience.
I liked making my own schedule and I really liked doing the air bnb cleaning gigs. Good money too. If I lived in a city where handy provides service. I would be active.
ProsMaking own schedule
ConsNo paid time off
5.0
Loved working without a boss
It was great working on my own and creating my own hours. I would definitely recommend people to take advantage of great your own business using this platform.
ProsWorked my own hours
ConsSometimes not enough jobs
3.0
Depends on your area
Couldn't get the best out of this because jobs weren't always available but the people in the homes were always nice and respectful. Would keep as a side job.
ProsDepending on hours and area, you would get paid well
ConsThere isn't really a help desk. Independent Contractor means no HR
