Forward Air

Working at Forward Air: Company Overview and Reviews

Forward Air
Forward Air
3.1
794 reviews
Forward Air Ratings
3.1
Average rating of 794 reviews on Indeed
2.9Work-Life Balance
2.9Pay & Benefits
2.7Job Security & Advancement
2.7Management
2.8Culture
Headquarters
Greeneville, TN
Employees
1,001 to 5,000
Revenue
$1B to $5B (USD)
Industry
Transport and Freight

Popular jobs at Forward Air

 Average SalarySalary Range
1 salary reported
$73.20
per hour
$36.55-$200.00
3 salaries reported
$15.33
per hour
$7.65-$23.05
5 salaries reported
$20.75
per hour
$10.35-$31.15
124 salaries reported
$13.11
per hour
$7.25-$19.70
113 salaries reported
$15.36
per hour
$7.65-$23.05
Salary Satisfaction
43%
Of the employees are satisfied about their pay
Based on 1599 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Forward Air Reviews

Popular JobsDock WorkerForklift OperatorTruck DriverCargo HandlerDriverCustomer Service RepresentativeOwner Operator DriverDelivery DriverWarehouse WorkerSupervisorWarehouse AssociateDispatcherLoader/UnloaderPackage HandlerDock LeadOperations SupervisorAccount ManagerCustomer Support RepresentativeLocal DriverMaterial HandlerOperations ManagerTerminal ManagerFreight HandlerShipping and Receiving ClerkSpecialistLoaderData Entry ClerkDock SupervisorDrivers HelperManagerOffice ClerkProcessorRegional Sales ManagerRoute DriverWarehouse SupervisorConductor/aCustomer Care SpecialistLaborerMail CarrierOffice AdministratorOrder PickerRecruiterSorterWarehouse LeadAdministrative AssistantAdministratorAssemblerAssociateBilling SpecialistDriver (Independent Contractor)Fleet ManagerHelp Desk AnalystLogistic CoordinatorLogistics SpecialistOffice AssistantOffice ManagerOver the Road Truck DriverProfessional DriverReceiverSafety CoordinatorScannerUnloaderWarehouse/DriverAccount SpecialistAdminAdmin. For TLS AirlinesAdministrative ClerkAdministrative SpecialistAirline ManagerAsset ManagerAuditorBusiness AnalystCargo AgentCargo Handler/Dock WorkerCheck inClaims AnalystCommercial DriverContractorCrew MemberCustomer Service SupervisorCustomer Service/Data EntryDirector of OperationsDispatch SupervisorDistributorDock HandDockmanDriver TrainerEscanesExecutive Assistant to Senior Vice PresidentExpediterField CoordinatorFloor ManagerForklift LoaderFreight AssociateFreight CoordinatorGeneral ManagerHandleman cargoHandlerHi-lo DriverHome ManagerHouse SupervisorHousekeeperHub ManagerIT AnalystImports/ContainersInbound Customer Service RepresentativeInstallerInternLease OperatorLoad PlannerLoader OperatorLocatorLogistics AssistantLong Haul DriverMachine OperatorManagement TraineeMarketing ManagerNight ManagerOcean Import ManagerOffice WorkerOffice employeeOperations AssociateOperatorOtrOwnerPackerPlumberPrefer not to disclose ellPresenterProductionRecruitment ResourcerRegional RecruiterRegional Vice PresidentRoute ManagerSafety OfficeSalesSanitation WorkerSecurity AnalystSenior Help Desk AnalystSenior Network EngineerSenior Quality Assurance EngineerShift LeaderShift ManagerShipper/ReceiverSort ManagerSpotterStockerTeam DriverTeam LeaderTechnicianTraffic ManagerTrailer MechanicTransport DriverTransport ManagerTransportation SupervisorTypistVan DriverWarehouse CoordinatorWarehouse SpecialistWharehouse AssociateYard DriverYard Workerdockdri ereverythingnumbersub contracterwearhouse workerwearhouse workerkwherehouse worker
All LocationsAtlanta, GAAustin, TXBaltimore, MDBoston, MABrisbane, CACarson, CACarter Lake, IACedar Rapids, IACharleston, SCCharlotte, NCChelsea, MAChicago, ILClayton, NCCollege Park, GAColumbia, MOColumbus, OHCoppell, TXCoraopolis, PACudahy, WIDallas, TXDallas-Fort Worth, TXDarlington, SCDayton, OHDenver, CODes Moines, IADes Plaines, ILDoral, FLDriver, ARElk Grove Village, ILEllenwood, GAEl Paso, TXErlanger, KYEuless, TXFife, WAFolcroft, PAForest Park, GAFort Myers, FLFort Wayne, INFreeland, MIGarner, NCGlen Burnie, MDGrand Prairie, TXGrand Rapids, MIGrapevine, TXGreeneville, TNGreensboro, NCGreenville, SCGrove City, OHGroveport, OHHalethorpe, MDHammond, LAHanover, MDHarrisburg, PAHawthorne, CAHayward, CAHollins, VAHouston, TXHumble, TXIndianapolis, INIrving, TXJacksonville, FLJacksonville, TXJamaica, NYJeffersonville, OHJohn F. Kennedy International Airport, NYJonesboro, GAKansas City, MOKent, WAKentwood, MILake City, GALakeland, FLLake Orion, MILaredo, TXLas Vegas, NVLatham, NYLockbourne, OHLos Angeles, CALouisville, KYLuke, MDMcAllen, TXMedley, FLMemphis, TNMiami, FLMontgomery, ALMorrisville, NCMulberry, FLNashville, TNNewark, NJNew York, NYObetz, OHOmaha, NEOrlando, FLPhiladelphia, PAPhoenix, AZPlant City, FLQueens, NYRaleigh, NCRemoteRichmond, VARoanoke, VARochester, NYRockwall, TXRomulus, MISacramento, CASaginaw, MISan Antonio, TXSan Diego, CASandston, VASan Francisco, CASeattle, WASmyrna, TNSouth Bend, INSt. Louis, MOSterling, VAStow, OHSun Prairie, WITaylor, MITown of Chili, NYTulsa, OKUnion City, CAVadnais Heights, MNVirginia Beach, VAWaukesha, WIWest Valley City, UTYpsilanti, MIHillington

Overall Reviews at Forward Air

2.0
Executive Assistant to Senior Vice President | Humble, TX | Mar 10, 2020
Upper management poorly motivates non-management. Respect of non-management is minimal.
I would not go to work for this company if given the opportunity again. Management is poor at doing their jobs. In some departments, "the inmates run the asylum".
ProsRare opportunities to work remotely.
ConsDisrespect; Poor management; Non-competative pay.
3.0
Housekeeper | Humble, TX | Jan 11, 2020
Be ready to work physically labor
Management is a big issue for me. Supervisor need management training etc. He lies often but let your discernment filter out the bs. Often times, you may have to go overhead to find out the truth of the matter in whatever is going on dealing with work, schedules, etc.
Pros45 mins lunch break
Consoverall typical work of unorganization workflow
5.0
Customer Service Representative | Greeneville, TN | Jul 10, 2019
Great place to work
Great place to work. Management was outstanding and showed they cared for their employees in their departments. They did things like having drawings for free stuff with attendance and fed employees when road conditions were horrible.
ProsManagement did several things to thank employees
ConsLong hours at times
5.0
Operations Associate | Groveport, OH | Sep 30, 2019
Excellent place to work
Management and fellow employees are great teachers, and pleasant to be around. Very fast paced working environment. Highly recommended this as a place to work for anyone willing to learn and work where you are challenged every day.
3.0
Truck Driver | Des Moines, IA | Sep 17, 2015
Average trucking company.
Drove for a bulk mail company, that employed quality people. Hours varied. Smaller hub out of Des Moines, Iowa. Not supportive of FMLA and helping employees through medical issues.
5.0
Forklift Operator | Newark, NJ | Mar 10, 2015
Great company
Great company just hard to advance. Mangement was very flexible and understanding. Ok pay, and ok benefits. Just takes forever to advance to a full time employee
5.0
Freight Handler | Atlanta, GA | Apr 1, 2012
good place to work and good people to work for.
It is good company and the management is great. Everyone is always ready to help.
Prosbenefits
Conssome of the company policies are somewhat strict, and not forgiving
2.0
Shipping and Receiving Clerk | Humble, TX | Dec 11, 2021
They don't stick to there word I just wish they would have gave me a chance I was really good employee I even
I w was a really hard worker and I dedicated myself 100%, I did things guys could normally not do or do have a great worker they kept leading me on like had chance of being a permanent employee but I I love that job it kept me young
ProsFree
ConsNo structure
1.0
Forklift Operator | Denver, CO | Nov 10, 2020
Felt like working on a plantation!
Forward air is just another corporate American company that takes advantage of their workers & doesn’t compensate for the hard work & sacrifice. You basically have to play the kiss butt or be friends of management just to be considered for promotion. I would not recommend working for this company unless you enjoy being talked down to like a child, lack of leadership and being under compensated unless you’re in good with management.
ProsCan listen to music, free lunches, paid weekly
ConsNo leadership, ego & power trip’s, not compensated properly for hard work, favoritism, corporate American business, etc.
3.0
Administrative Specialist | Memphis, TN | Jan 30, 2020
Not satisfied
I've worked for this company for 4 years with minimal raises and no room to grow. I would have loved to stay and continue my career at FA but when ends don't meet, I have to look elsewhere.

Questions And Answers about Forward Air

How much do your drivers make a year
Asked Nov 4, 2016
We brought home around 20k a month after fuel, plates, insurances,ECT for a team
Answered Aug 11, 2019
280k before fuel and other expenses. They use to pay for plates and qcom. Now you pay for it but they did give a raise to help with the expenses. We averaged about $10-15k take home after fuel , truck payment, insurance ECT.
Answered Aug 10, 2019
What is the interview process like at Forward Air?
Asked Jul 6, 2016
Sign papers and go take the drug test
Answered Jun 23, 2020
Professional
Answered Jun 6, 2020
What advice would you give the CEO of Forward Air about how to improve it?
Asked Jun 6, 2017
Treat your employees better. You’re losing way too many good, loyal employees that have been with this company for several years.
Answered Dec 15, 2021
If I was in charge of Forward Air .I would make sure my drivers had a very good route management person.
Answered Jun 8, 2021
What is the starting pay for a Dock worker?
Asked Mar 15, 2017
With experience at least 18.00 hr
Answered Jun 15, 2019
Depends on where u work but normally around 15 per hour
Answered Oct 31, 2018
If you were in charge, what would you do to make Forward Air a better place to work?
Asked Nov 8, 2019
Listen to the employees. Actually help the employees. Pay more. Do nice things for the people that work hard everyday
Answered Sep 16, 2020
Hire new employees. One’s that work and actually do the job correctly and terminate a few current employees
Answered Mar 17, 2020