First American

Working at First American: Company Overview and Reviews

First American
First American
3.8
1660 reviews
First American Ratings
3.8
Average rating of 1660 reviews on Indeed
3.7Work-Life Balance
3.7Pay & Benefits
3.2Job Security & Advancement
3.4Management
3.6Culture
Headquarters
Santa Ana, California
Employees
10,000+
Revenue
$5M to $25M (USD)
Industry
Insurance

Popular jobs at First American

 Average SalarySalary Range
20 salaries reported
$19.45
per hour
$9.70-$29.20
32 salaries reported
$17.64
per hour
$8.70-$28.75
29 salaries reported
$69,793
per year
$14,000-$148,000
28 salaries reported
$19.02
per hour
$9.50-$30.45
12 salaries reported
$17.63
per hour
$8.80-$26.45
Salary Satisfaction
59%
Of the employees are satisfied about their pay
Based on 1374 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

First American Reviews

Popular JobsEscrow AssistantEscrow OfficerAssociateCustomer Service RepresentativeTitle ExaminerCuratorClaims SpecialistSpecialistData Entry ClerkReceptionistAssistantProcessorCoordinatorAdministrative AssistantSenior Escrow AssistantExaminerSenior Escrow OfficerAnalystSales RepresentativeSenior Process EngineerSupervisorAccounts AssistantTeam LeaderClerkSenior ExaminerTitle ProcessorAccounting ClerkAgentSenior AssociateAccount ExecutiveAuthorCloserManagerSoftware EngineerAccounts Receivable ClerkAppraiserExecutiveOutbound Sales RepresentativeQuality Assurance AnalystSubject Matter ExpertUnderwriterAccountantExecutive AssistantLoan ProcessorReal Estate AssociateAccount ManagerBusiness Development ManagerBusiness Systems AnalystData AnalystFinancial AnalystInside Sales RepresentativeJunior AccountantLoan OfficerMailroom ClerkResearcherSenior AnalystSenior Customer Service RepresentativeSenior Software EngineerTitle ClerkTypistAdministratorAssistant ManagerBranch ManagerDeveloperDocument SpecialistETL DeveloperInsurance AgentInternProject ManagerQuality Control SupervisorSales Support RepresentativeSenior ProcessorWarehouse LeadAccounts Payable ClerkAuditorAuthorization RepresentativeClaims AdjusterOffice ManagerPrincipal Software EngineerProject CoordinatorQuality Assurance EngineerRecorderSenior AccountantSenior Business AnalystSenior Internal AuditorSenior Team LeaderSenior Title ExaminerTitle OfficerAccounting AssistantBusiness AnalystCall Center RepresentativeClaims RepresentativeForeclosure SpecialistHuman Resources SpecialistInbound Sales RepresentativeMarketing RepresentativeMortgage ProcessorOffice AssistantQuality AnalystRecords ClerkSenior Executive CoordinatorSupport SpecialistTechnical SupportTechnical Support SpecialistTitle ReviewerVice PresidentVice President of OperationsAccount AnalystAccount RepresentativeClaims ManagerClaims ProcessorClosing CoordinatorContractorCorporate RecruiterCounselCustomer Relations RepresentativeDirectorGeneral AssistantHuman Resources GeneralistOperations ManagerOperations SupervisorOrder ProcessorProduction LeadQuality Assurance ManagerRealtorReceptionist/AssistantRecords SpecialistRecruiting CoordinatorRegional ManagerRegional Sales ManagerRenewal RepresentativeSales AssistantSales AssociateSales ManagerSecretarySenior Accounts AssistantSenior Claims SpecialistSenior Data AnalystSenior Financial AnalystSenior Quality Assurance EngineerSenior System EngineerSenior UnderwriterStore ManagerTax SpecialistTeam MemberTechnical LeadTechnology AnalystTitle AbstractorTraining ManagerTrusteeVendor ManagerAccounts Payable SpecialistAdministrative ClerkAgency ManagerApplication DeveloperArea ManagerBilling AnalystBilling ClerkCenter ManagerClosing ManagerCollection AgentCommercial Sales ExecutiveConsultantContract CoordinatorCourierCustomer AdvocateCustomer Relations ManagerCustomer Service SupervisorCustomer Service/Data EntryDatabase AdministratorDepartment AssistantDepartment LeadDesk ClerkDirector of Information TechnologyEscrowExecutive Administrative AssistantFacility CoordinatorFront Desk ReceptionistFunderGraderHelp Desk AnalystHuman Resources CoordinatorIT Project ManagerIT SupportInside Sales ManagerInternal AuditorLegal AssistantLiaisonLoan SpecialistManagement AssistantMortgageMortgage CloserMortgage Loan OriginatorMortgage UnderwriterOffice AdministratorOffice ClerkOffice CoordinatorOperations AssociateOrder AdministratorOutside Sales RepresentativePartnerPresidentProcess TechnicianProductionProperty Management SpecialistReal Estate AppraiserReceptionist/Administrative AssistantReconciliation SpecialistRepresentativeSalesSales LeadSales and Marketing ManagerScannerScheduling CoordinatorSearcherSecurity OfficerSenior Accounting AnalystSenior Accounts Payable ClerkSenior Administrative AssistantSenior AssistantSenior ClerkSenior CoordinatorSenior Mortgage UnderwriterSenior RepresentativeSenior Research SpecialistSenior Training SpecialistShipping and Receiving ClerkSoftware Engineer InternSoftware Test EngineerSoftware TrainerSpecial Projects ManagerStaff AccountantSystems AdministratorTax AssociateTechnical AnalystVice President of ComplianceA Member of First American Family of CompaniesA/P,A/R AND COLLECTIONAbstractorAccount AdministratorAccount ClerkAccount ExeuctiveAccount Resolution SpecialistAccounting Project ManagerAccounting RepresentativeAccounting SpecialistAccounting SupervisorAccounts Payable / Accounts Receivable ClerkAdministrative AssociateAdministrative CoordinatorAdministrative SpecialistAnalistaApplication AnalystArchitectAs a traineeAsset ManagerAssistant Chief Financial OfficerAssistant Sales ManagerAssistant SupervisorAssistant UnderwriterAssociate BrokerAssociate EngineerAudit AssociateAudit ManagerAuthorization SpecialistAuthoriztions RepresentativeBankruptcy SpecialistBilingual Customer Service AssociateBilling SpecialistBuilderBusiness ConsultantBusiness Development RepresentativeBusiness Intelligence AnalystBusiness InternBusiness Process AnalystBuyerCall TakerCategory ManagerChief Commercial OfficerChief Operating OfficerClaimsClaims AnalystClaims AssociateClaims CoordinatorClerical AssociateClient AssociateClient RepresentativeClient SpecialistClosingCollection ManagerCollection RepresentativeCommanderCommercial AnalystCommercial Real Estate AgentCommittee MemberCompliance OfficerComputer TechnicianConfiguration EngineerConfiguration ManagerConsumer DirectContract AnalystCorporateCredit VerifierCustomer Care SpecialistCustomer RepresentativeCustomer Service Account RepresentativeCustomer Service AnalystCustomer Service ManagerCustomer Service Team LeadCustomer Service TechnicianCustomer Service/Sales RepresentativeCustomer SpecialistData ProcessorData SpecialistData Trace Legacy Modernisation (DTLM)Database DeveloperDatabase SupportDeputy ManagerDeveloper ConsultantDirect Sales RepresentativeDirect To ConsumerDirector of CommunicationsDirector of FinanceDirector of OperationsDispatcherDistrict ManagerDistrict Sales ManagerDivision ManagerDoc DrawerDoc Prep RepresentativeDocument ProcessorDocumentation OfficerDriverEngineering LeadEngineering ManagerEnterprise ArchitectEscrow Admin SupportEscrow RepresentativeEvent ManagerExaminarExecutive Assistant to Chief Financial OfficerExecutive Assistant to the PresidentFacilities ManagerFaretField ManagerField SupervisorFile ClerkFinance InternFinance ManagerFirst TouchForeclosure TitleFront Desk ManagerFront Office ManagerFund ManagerGeneral AccountantGeneral Ledger AccountantHR ConsultantHUD EmployeeHadoop DeveloperHead droneHuman Resources AssistantHuman Resources ManagerITIT AnalystIT SoultionInbound Call Center RepresentativeInformation Security AnalystInformation Technology InternInfrastructure ManagerInsurance ManagerInsurance SpecialistInsurance UnderwriterInternal Communications ExecutiveInventory ManagerJunior Compliance OfficerJunior Loan ProcessorLaborerLeadLead Hill Blvd SuiteLead OperatorLean Release RepresentativeLean Six Sigma SpecialistLegal InternLegal SecretaryLoan ClosingLoss Prevention ManagerLoss Prevention OfficerMailroom SupervisorManager in TrainingMarketing AssociateMarketing ExecutiveMember Services RepresentativeModule LeadMortgage ManagerMortgage Title ReviewerMortgage insurance processNPSPNational LeaderNational Specification ManagerNetwork EngineerOperational ManagerOperations AdministratorOperations AnalystOperations AssistantOperations CoordinatorOperations LeadOracle Dbw with 6 years of experienceOwnerPMO ManagerPackagerParalegalPart Time Seasonal EmployeePayroll AdministratorPayroll SpecialistPersonal AssistantPolicy DepartmentPolicy ManagerPresenterPrincipal ConsultantPrivate Equity AssociateProcess LeadProduct OwnerProduct SpecialistProduction DesignerProduction ManagerProfessional FunctionProgram ManagerProgrammerProject DirectorProject LeadProject Manager/Business AnalystProved exicutivePurchasing AssistantPurchasing SupervisorQuality Assurance TechnicianQuality AuditorQuality Control Inspector IIQuality Control ManagerQuality SpecialistRECORDERREO Title/ClosingREPReal Estate ManagerRecRecorder of deedsRecording SupervisotRecovery AgentRegistered Nurse - Home HealthRelease ManagerReprésentantResearch AssistantSales DirectorSales ExecutiveSales/Marketing AssistantSchedulerSenior Account AnalystSenior Account ExecutiveSenior Account RepresentativeSenior Account SpecialistSenior AdministratorSenior Application DeveloperSenior Associate EngineerSenior AuditorSenior Business Process AnalystSenior Claims CoordinatorSenior Claims ExaminerSenior Claims RepresentativeSenior Collection AgentSenior CollectorSenior Compliance OfficerSenior ConsultantSenior Customer Support RepresentativeSenior Director of OperationsSenior EngineerSenior Help Desk AnalystSenior Human Resources AssociateSenior Human Resources GeneralistSenior Information Security AnalystSenior Loan OfficerSenior ManagerSenior Network AdministratorSenior Operations ManagerSenior Payroll AdministratorSenior Process ManagerSenior Product ManagerSenior Project AnalystSenior Project CoordinatorSenior Project ManagerSenior Quality Assurance AnalystSenior ResearcherSenior Sales LeaderSenior Sales RepresentativeSenior Sales SpecialistSenior SupervisorSenior Tax SpecialistSenior Technical WriterSenior Test EngineerSenior Vice PresidentSenior Web DeveloperService ClerkSharepoint DeveloperSite CoordinatorSoftware Engineering ManagerSolution SpecialistSr. RecorderSr.ExaminerSummer InternSupport AnalystSupport AssociateSupport Services ClerkSystem EngineerSystem implementationSystems AnalystTITLE OFFICERTax AnalystTax ExaminerTechnical Support SupervisorTechnicianTellerTest EngineerTesting traineeTitle RecordingTitle Reviewer/ClosingTitle SearcherTitle SpecielistTitle insuranceTitle officerTook a lead role in training new IT staffTrainee EngineerTrainerTransaction ProcessorValuation ManagerVendorVice President of AccountingVice President of FinanceVice President of MarketingVice President of SalesVice President of Sales and MarketingVice President of Strategic AccountsVolunteerWeb Content SpecialistWord ProcessorWorkforce ManagerYOH TemporaryYoh Templevel 1lien soecialistminionmotgage anlaysisok place to work benefits really expensiveout bound direct to consumerover all it was ok but not completely satisfyingworked files to clear title report助理
All LocationsAgoura Hills, CAAkron, OHAlbany, NYAlbuquerque, NMAllen, TXAmarillo, TXAnaheim, CAAnchorage, AKAngels Camp, CAAnnapolis, MDAnnapolis Junction, MDAnn Arbor, MIAntioch, CAAppleton, WIArlington, TXArlington Heights, ILAtascocita, TXAuburn, CAAurora, COAustin, TXBakersfield, CABallwin, MOBarboursville, WVBeavercreek, OHBelfair, WABellevue, WABellingham, WABelpre, OHBend, ORBensenville, ILBerwyn, PABillings, MTBloomington, MNBlue Springs, MOBoise, IDBoston, MABozeman, MTBrandon, FLBrigham City, UTBrighton, MABrighton, MIBristol, PABrookfield, WIBrookings, ORBrooklyn, NYBullhead City, AZBurleson, TXCanton, MACanton, OHCarmel-by-the-Sea, CACarrollton, TXCarson City, NVCasa Grande, AZCascade, MIChandler, AZChapin, SCCharlotte, NCChattanooga, TNCheyenne, WYChicago, ILChickasha, OKCircleville, OHClackamas, ORClarkston, MIClayton, MOClearwater, FLCleveland, OHClinton Township, MIColton, CAColumbia, MDColumbus, OHColumbus, WIConcord, CAConcord, NHCoos Bay, ORCorona, CACosta Mesa, CADallas, TXDallas-Fort Worth, TXDanvers, MADayton, OHDelta, CODenver, CODes Moines, IADetroit, MIDriggs, IDDublin, OHEagle, IDEdina, MNElko, NVEnglewood, COEugene, OREverett, WAExton, PAFairfax, VAFalls Church, VAFederal Way, WAFlagstaff, AZFlint, MIFlorence, KYFlowood, MSFlushing, NYFolsom, CAForest Hills, MIForest Lake, MNFort Lauderdale, FLFort Myers, FLFort Worth, TXFresno, CAGainesville, FLGalveston, TXGarden City, NYGarner, NCGeorgetown, DEGlendale, CAGolden Valley, MNGrand Rapids, MIGreen Bay, WIGreensboro, NCGreenville, SCGreenwood Village, COGulfport, MSHanover, MDHasbrouck Heights, NJHazelwood, MOHenderson, NVHenrietta, NYHidden Valley Lake, CAHighland, MIHoffman Estates, ILHolt, MIHonolulu, HIHouston, TXIdaho Falls, IDIncline Village, NVIndependence, MOIndianapolis, INInwood, WVIrvine, CAIrving, TXJackson, MSJacksonville, FLJoliet, ILJuneau, AKKailua-Kona, HIKalispell, MTKansas City, MOKennewick, WAKingman, AZKing of Prussia, PAKinston, NCKirkland, WAKissimmee, FLLaGrange, GALaguna Hills, CALa Habra, CALa Jolla, CALake Mary, FLLansing, MILargo, FLLas Cruces, NMLas Vegas, NVLeawood, KSLewisville, TXLisle, ILLittle Canada, MNLivingston, MTLivonia, MILong Beach, CALoris, SCLos Angeles, CALouisville, KYLoveland, COMadison, WIMaitland, FLManhattan, NYMarlton, NJMaumee, OHMcLean, VAMedia, PAMedina, OHMelville, NYMesa, AZMiami, FLMidvale, UTMidwest, WYMidwest City, OKMilwaukee, WIMinden, NVMinneapolis, MNMission Hills, CAMissoula, MTMontgomery, ALMontpelier, IDMoore, OKMountain Home, IDMount Vernon, WAMurray, UTNaperville, ILNaples, FLNashville, TNNew Orleans, LANew Philadelphia, OHNewport Beach, CANew Smyrna Beach, FLNew York, NYNorman, OKNorth Austin, TXNorth Canton, OHNorth Charleston, SCNorth Hills, CAO'Fallon, ILO'Fallon, MOOakland, CAOcala, FLOdessa, TXOklahoma City, OKOlathe, KSOlympia, WAOmaha, NEOnalaska, WIOntario, CAOrange, CAOrange Park, FLOrlando, FLOverland Park, KSPalm Beach, FLPalm Coast, FLPalmdale, CAPalm Harbor, FLPanama City, FLParma, OHPasadena, CAPenn Valley, CAPensacola, FLPeoria, AZPhiladelphia, PAPhoenix, AZPittsburgh, PAPlacerville, CAPleasanton, CAPolson, MTPortland, ORPoway, CAPrescott, AZPrinceton, NJRaleigh, NCRancho Cucamonga, CARedwood City, CARemoteReno, NVRenton, WARepublic, MORichardson, TXRichmond, VARidgecrest, CARiverside, CARoanoke, TXRoanoke, VARochester, NYRockton, ILRoseville, CARound Rock, TXSacramento, CASaint Charles, ILSaint George, UTSaint Petersburg, FLSalem, NCSalem, ORSalt Lake City, UTSan Andreas, CASan Antonio, TXSan Bernardino, CASan Diego, CASandusky, OHSandy, UTSan Francisco, CASan Francisco Bay Area, CASan Jose, CASan Marcos, CASan Mateo, CASanta, IDSanta Ana, CASanta Cruz, CASanta Rosa, CASantiago, MNSarasota, FLScottsdale, AZSeattle, WASkokie, ILSoldotna, AKSonora, CASouth Barrington, ILSouthlake, TXSouth Portland, MESpringfield, ILSt. Louis, MOStamford, CTSterling, VAStillwater, OKStockton, CASun City Center, FLSunrise, FLSun Valley, CASurprise, AZTacoma, WATallahassee, FLTampa, FLTempe, AZThe Woodlands, TXTinley Park, ILToledo, OHTroy, MITruckee, CATucson, AZTulare, CATulsa, OKUkiah, CAVancouver, WAVan Nuys, CAVisalia, CAWalnut Creek, CAWarrenville, ILWaterloo, IAWaukegan, ILWenatchee, WAWest, TXWest Chester, PAWest Hills, CAWestlake, OHWestlake, TXWestlake Village, CAWestminster, COWeston, FLWest Palm Beach, FLWhitefield, MEWhitefish, MTWhite Plains, NYWinter Park, FLWoburn, MAWoodruff, SCWorcester, MAYakima, WAYuba City, CADubaiSantiago de Chile, Región MetropolitanaSantiago de los CaballerosSales (74)LondonBengaluru, KarnatakaHyderabad, TelanganaNoida, Uttar PradeshPune, MaharashtraSalem, Tamil Nadu

Overall Reviews at First American

5.0
Outside Sales Representative | Santa Rosa, CA | Oct 19, 2019
Productive and fun workplace
First sales/call center job I've had and really enjoyed it. Their training process was great. I learned so many sales and customer service techniques that I use daily.
1.0
Claims Coordinator | Santa Ana, CA | Aug 13, 2020
Fortune 500 Company that boasts to be top place for women, minorities and LGBQT community.
While there are some good aspects of this company, they are faulted in not compensating their employees properly or truly respecting their time. There is a NO overtime policy, the way around is to leave early on an alternate day. There are other aspects of the principles of ethics that are brushed under the rug, in a manner of speaking. The people that are in a position to advance you don’t always do so, sometimes it is retaliatory and other times it’s just a budget issue. My advise, make sure you do your homework on any company you work for. Sincerely, Anonymous
ProsCompany sponsored events.
ConsPay is low, no overtime paid, not enough support and merit increases are very minimal.
5.0
Accounts Payable / Accounts Receivable Clerk | Ann Arbor, MI | Mar 25, 2018
Great workplace for a very productive company.
I learned a lot at this company, doing title searching, some closings and disbursements, accounts payable, accounts receivable and many other administrative assistant duties.
5.0
Front Desk Receptionist | Antioch, CA | Jan 10, 2017
Super fun place to work with much detail
Everyday was a challenge in the Title business, no two days were the same. Customer Service to ALL potential and current clients with a smile was a must, via phone, in person or maybe someone you ran into at the local store. A wonderful experience working with a Great team of women was fun. I learned respect is always the best policy next to honesty and the hardest part of the job was dishonesty
Prosclose commute to worksite.
Cons55hr work weeks
3.0
Escrow Officer | Grand Rapids, MI | Sep 23, 2015
First American
My typical day starts with working on a report and logging into the phones. I take phone calls from lenders, borrowers, signing agents and other venders. I answer their questions regarding HUD or how to sign docs. I schedule closings between borrowers and signing agents. My prior position in the company I verified the docs were signed and dated correctly. Prepared the signed docs to be sent to the Lender or county.
ProsGood work environment. The people that I work with are great.
ConsEach morning I do not know when I will be leaving that day.
4.0
Internal Auditor | Brooklyn, NY | Apr 25, 2015
Good place to work for
I had a good career at the bank. I helped the bank establish better controls and had a good relations with employees. The hardest part of being at the bank was the communication gap with employees.
2.0
Real Estate Appraiser | Miami, FL | Apr 15, 2015
High pressure employer
Unreasonable amount of high pressure to complete appraisal assignments. Clients constantly making additional requests when values do not reach what they were expecting.
Prosnone
Conshigh pressure to complete every assignment
4.0
Department Assistant | Santa Ana, CA | Mar 20, 2013
Educational and challenging
kept very busy but get to expand my knowledge every day.. Everyday I got to learn more about the title business industry.
Proslearning more about the title industry
Consgetting laid off
5.0
Loan Processor | Orange County, CA | Dec 2, 2018
Great Company
Loved working with everyone and wished I was still there. Make you feel like family, they know how to take care of the employees great atmosphere and great location
5.0
Accounts Receivable Clerk | Van Nuys, CA | Oct 27, 2015
Stimulating
It was a stimulating company that allowed me to learn many attributes of the company. It was also a pleasure to work with all team members to create a positive relations with customers.
5.0
Title Examiner | Salem, Tamil Nadu | Feb 13, 2020
Newton third law
The company which help me to find my skill and confidence. If you work hard then no one can stop your growth. Pay also good compared to other companies which exist in salem. I prefer this company for fresher and experience one

Questions And Answers about First American

Why did you leave your job at First American Title?
Asked Mar 20, 2017
Was let go due to the company downsizing. For a company that seems to be growing it sure has been doing the opposite and getting smaller and smaller.
Answered May 31, 2021
Poor Management. You will get fired if you are not liked by the current employees!!!! Priority for managers is getting along with co workers. Not the Productivity of Company !!!!!
Answered Jun 12, 2020
On average, how many hours do you work a day at First American?
Asked Oct 26, 2016
8 hours a day some Saturday mornings
Answered May 31, 2021
9-12 hours. They have such little staff that you are expected to do the work of several people for unreasonably small pay.
Answered Feb 19, 2020
How are the working hours at First American?
Asked Jul 22, 2016
Fair and flexible
Answered May 31, 2021
One has to be flexible to work at a pace as necessary to meet deadlines. Overall, I would recommend First American s one of the best places to work.
Answered Oct 7, 2017
What tips or advice would you give to someone interviewing at First American?
Asked Aug 6, 2016
Second-round interviews consist of two women who know nothing about interviewing and think they know it all. You will be relentlessly circle jerked by these two basically asking the same questions over and over again. Its no wonder the place is a revolving door. There are many other jobs that pay better and won't put you through the wringer.
Answered Jun 25, 2020
Might be nice at first but keep your resume updated, you could be terminated without notice for reasons that have nothing to do with you.
Answered Feb 10, 2019
What is the work environment and culture like at First American?
Asked Aug 11, 2016
Friendly/Fast Paced
Answered May 31, 2021
They like to pretend they care about the employees and flaunt their "100 best workplaces" award, but do not care enough to pay you fairly or not work you into the ground.
Answered Feb 19, 2020