Fifth Third Bank

Working at Fifth Third Bank: Company Overview and Reviews

Fifth Third Bank
Fifth Third Bank
3.5
2477 reviews
Fifth Third Bank Ratings
3.5
Average rating of 2477 reviews on Indeed
3.5Work-Life Balance
3.6Pay & Benefits
3.2Job Security & Advancement
3.1Management
3.3Culture
Headquarters
38 Fountain Sq. Plaza Fifth Third Center Cincinnati OH, United States 45263
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Banks and Financial Services

Popular jobs at Fifth Third Bank

 Average SalarySalary Range
65 salaries reported
$13.46
per hour
$7.25-$23.50
9 salaries reported
$18.92
per hour
$9.45-$28.40
3 salaries reported
$21.85
per hour
$10.90-$32.80
4 salaries reported
$11.44
per hour
$7.25-$17.20
6 salaries reported
$13.75
per hour
$7.25-$24.25
Salary Satisfaction
59%
Of the employees are satisfied about their pay
Based on 2799 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Fifth Third Bank Reviews

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Overall Reviews at Fifth Third Bank

2.0
Change Manager | Augusta, GA | Nov 11, 2019
Fifth Third works to impact communities
One of the best parts of working at Fifth Third is their commitment to the communities they serve. We were encouraged and supported to volunteer and to join organizations like Rotary, Int'l where we could impact our community and the world. We took part in seasonal opportunities to connect with our communities as well, such as supporting Dr. Martin Luther King, Jr. events and activities. We focused on providing much-needed financial education on everything from basic bank accounts to understanding credit to preparing for homeownership to retirement.
1.0
Financial Representative | Charleston, WV | Oct 17, 2021
There is a heavy focus on sales, and you have to call customers after the branch closes to drive up new sales. They call it "call night".
All the focus is on your scorecard and you have high sales quotas. Very strict and they micromanage everything. Even the tellers are required to have "referrals" to the personal bankers and tellers only get credit for products opened,... on top of running the entire teller line...so frustrating
ProsThe run a lot of sales contests to provide opportunity to win gift cards.
ConsHigh stress, and micromanagement
4.0
System Engineer | Cincinnati, OH | Feb 7, 2020
Burdensome Processes
Through the years the processes have become extremely challenging to complete real work. The burden falls on the individual contributor to complete most of the processes when new products are needed. It is difficult to manage the day to day tasks on running the infrastructure gear, upgrading to new and managing the overly burdensome processes while keeping a work/life balance.
ProsGood pay and benifits
Consburdensome processes
5.0
Personal Banker | Longwood, FL | May 8, 2021
Employee centric work space with huge growth potential
Fifth Third Bank has a great culture of employee centric behaviors. Work hard, play hard sums up how it feels to work at Fifth Third. Management and support staff in other departments are always looking to help make the employee and more importantly customer experience great. Fair wages, good benefits, and great atmosphere. I very much enjoyed my 10 years working with the company.
ProsSupportive management. Good work/home balance. Great opportunities for advancement.
ConsStaff is getting smaller in retail locations.
2.0
Compliance Officer | Rosemont, IL | May 5, 2020
you can work from home
you are not managed to improve your self, but to do meaningless work there is no carrer advancement the best part is that you can work from home if you are in Illinois
5.0
Customer Service Representative | Cincinnati, OH | Feb 7, 2017
Okay
Very strict on Time gives you a bonus if you meet or exceed the expectations of the company. 1030-800 taking calls every minute non-stop you get three breaks 2-15mins and 1-30 min break they want you to be back in those 15mins if not it goes against you. Other than that its a [pretty decent job we didn't have a sup visor for like 4 months
ProsPay
ConsAbility to move up
3.0
Participant | Cincinnati, OH | Jan 15, 2020
Average
Fifth Third is pretty much in line with any other banking job from my perspective. But I haven’t worked for any other bank so I’m not sure. Regional Bank
4.0
Customer Service Representative | Indianapolis, IN | Jul 9, 2018
Fun fast-pace
Enjoyed my time at Fifth Third Bank. Loved helping customers with their needs. The hardest part of the job was staying later if the vault did not balance for the night.
ProsFun
ConsFast Pace
5.0
Branch Manager | Cincinnati, OH | Feb 15, 2018
Great place to work and improve your skills.
I am very grateful for my time with Fifth Third. They genuinely care about employees and work with you to find you the best role for your skills. The managers are great and help anyway they can.
5.0
Administrative Assistant | Cincinnati, OH | Sep 4, 2017
Productive enviroment
Perfect environment to work. A team player job that want to reach the company goals. You can build a great relationship with the employees and a lot of opportunity to grow.
ProsGet 40 hours weekly.
ConsNo overtime.

Questions And Answers about Fifth Third Bank

How are the working hours at Fifth Third Bank?
Asked Jul 5, 2016
Not a good work / life balance - spend too much extra time as they need to hire some extra people
Answered Jul 2, 2019
Schedule varies every week but plan on working every Saturday so your manager doesn't have to.
Answered Mar 8, 2019
What is the interview process like at Fifth Third Bank?
Asked Jul 5, 2016
Submitted an application online, then a job recruiter contacted me, she asked me questions via email and I responded back via email as well. Then, she asked my location and set me up interviews with branches near me. I interviewed with two other locations and on the third, I was offered the job about a week or two later. Long process honestly but Fifth Third is a good company to work for.
Answered Feb 29, 2020
It really depends on what position your interviewing for. If your interviewing for customer service, they’ll ask you questions about behavioral situations and how you would resolve them. They grade your response on S.T.A.R. Situation Task/assignment Response
Answered Sep 14, 2019
How did you get your first interview at Fifth Third Bank?
Asked Jun 9, 2016
I found the position on Indeed, applied on company site, and was reached out to by 5/3 recruiter
Answered Oct 8, 2019
Through indeed from Adecco
Answered Aug 15, 2018
What questions did they ask during your interview at Fifth Third Bank?
Asked Jun 27, 2016
-How do I handle conflict -Describe a time I've dealt with an irate customer. -Describe a time I made a mistake at work. Remember they're asking these questions to make sure you are a problem solver and that you work well under pressure.
Answered Feb 29, 2020
A lot of STAR questions
Answered Mar 17, 2019
How long does it take to get hired from start to finish at Fifth Third Bank? What are the steps along the way?
Asked Jun 9, 2016
The only hiring they do from the outside is via temp. If you work as a temp for a few years and you have a good manager, MAYBE you'll get hired on full time. It took two years for me. However, you're just as likely to get let go with no warning.
Answered Jul 6, 2018
They only hire temps. If you stick around for a few years, MAYBE, and only if you have a benevolent and aggressive manager, will you be hired on full time.
Answered Jul 6, 2018