Overall Reviews at Farmers Insurance Group
4.0
Plenty of opportunity at your fingertips
My time at Farmers was great. The management team in my department was top notch, and there was plenty of support & encouragement for growth and education opportunities.
2.0
Set in their ways
Company lives on its name it does not change with the times or appreciate their employees. The company tries to sell you a bill of goods about how successful they are but they forget about technology and moving to the 21st century
ProsName recognition
ConsOld technology, a lot of politics does not not respect its employees.
4.0
Room to grow
I felt like supervisors gave workers good direction and support to advance. Feel training was adequate and work life balance was good. As a claims adjuster the commercial department was great to work in.
2.0
Secure Job but Poor Management
Offers good compensation including benefits, however the expectations are high and involve very long work days which do not allow for a work life balance. Management is inconsistent- some managers are supportive and knowledgeable while others are unqualified for their position.
3.0
Customer Service Representative |
Austin, TX | Aug 3, 2021
You are replacable
It's a call center and despite the several months of training, you are not fully prepared for what comes at you unless you are an insurance veteran. High focus on metrics and you will be let go if you don't keep up
ProsThey try to promote a fun workplace but it comes across as being treated like children
ConsMetrics focused
3.0
Every Farmers Office has their own owner
Your experience at Farmers Insurance is based off of the owner for that location. The one I worked for was unpleasant, didn't pay well and was disrespectful to clients and employees.
Proswork experience
Consterrible management
4.0
Productive work environment
I learned a lot. I did applicant's work for 25 years, and i learned all about the medical liens/providers, medical fee schedule. Employer level of investigations, taking depositions. Lien Unit
ProsPrices allocation by points
ConsGreat Benefits
4.0
It was a pleasant experience for someone very new to the industry.
I was employed on a split shift basis to place outbound calls for the agent from my home, so that he may meet with potential customers and possibly save them money and offer more coverage. At the time the position was a great experience but I ended up not liking working alone from home.
ProsGreat Agent to work for.
Consnone
2.0
unstable work, lay off's, stressful
Unstable work, layoff's, Hardly any benefits offered. Stressful, extremely busy and demanding. Not much of a chance for advancement. Dealing with angry customers. Most positions are commission based with sales goals.
ProsMost agents easy to work for
ConsUsually will have to obtain insurance licenses
5.0
Great place to work
Fun and friendly work environment! I was always excited to get to work every morning. Loved getting to know the customers and help them with their insurance needs.
ProsNice coworkers
ConsNone!
