Fairmont Hotels & Resorts

Working at Fairmont Hotels & Resorts: Company Overview and Reviews

Fairmont Hotels & Resorts
Fairmont Hotels & Resorts
4.0
642 reviews
Fairmont Hotels & Resorts Ratings
4.0
Average rating of 642 reviews on Indeed
3.7Work-Life Balance
3.9Pay & Benefits
3.7Job Security & Advancement
3.6Management
3.8Culture
Headquarters
Paris, France
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Restaurants, Travel and Leisure

Popular jobs at Fairmont Hotels & Resorts

 Average SalarySalary Range
13 salaries reported
$17.08
per hour
$8.50-$25.65
3 salaries reported
$11.92
per hour
$7.25-$20.70
12 salaries reported
$16.91
per hour
$7.85-$28.30
9 salaries reported
$16.02
per hour
$7.25-$32.10
6 salaries reported
$18.02
per hour
$9.00-$27.05
Salary Satisfaction
69%
Of the employees are satisfied about their pay
Based on 940 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Fairmont Hotels & Resorts Reviews

Popular JobsServerHousekeeperRoom AttendantBartenderGuest Service AgentStewardLine CookCookAttendantBanquet ServerConciergeHousekeeping ManagerCustomer Service RepresentativeFront Desk AgentSous ChefBellmanHotel HousekeeperCommisChefHost/HostessManagerSupervisorFront Desk ManagerOutlet ManagerAssistant Front Office ManagerFood and Beverage ManagerMassage TherapistSecurity OfficerDining Room ServerHost/ServerParking AttendantReceptionistReservation AgentFood RunnerPastry CookRestaurant ManagerInternSpa AttendantAdministrative AssistantAssistant ManagerDirector of Food and BeverageExecutive ChefF&B ManagerTherapistBanquet ManagerBaristaEngineerFood Service WorkerKitchen StewardSenior CookServeur (H/F)AssistantBanquet CaptainBeverage ServerCleanerDining Room ManagerLaundry AttendantNight AuditorButlerCamarero/a de pisoCatering ManagerDishwasherHuman Resources InternLifeguardSales ManagerServer AssistantSpa CoordinatorAuditorCoordinatorCustomer Service SupervisorDirector of EngineeringDirector of OperationsHuman Resources ManagerHuman Resources SpecialistPool AttendantRetail Sales AssociateSales CoordinatorServeur de Bar (H/F)Sous chefAssociateCaptainConcierge (H/F)Dining Room SupervisorFemme de Chambre (H/F)Front Desk ReceptionistGérant (H/F)Head ChefHousekeeper/LaundryIndustrial TraineeMaintenance PersonOrder TakerPorterPréposé au Service à la Clientèle (H/F)Préposé à L'entretien Ménager (H/F)Public Area AttendantRoom Service ServerSecurity SupervisorStore ManagerAccounting ClerkAccounts Payable ClerkAccounts Receivable ClerkAma de llavesAssistant DirectorBanquet CookBar ManagerBell CaptainBilling CoordinatorBuilding MaintenanceChef de Partie (H/F)Chef de Rang (H/F)Cocinero/aCommis 1Conference CoordinatorConference ManagerCredit ManagerDeli AssociateDirectorDirector of Human ResourcesExecutiveFood and Beverage AssistantGeneral ManagerHotel Operation TraineeKitchen HelperLimpieza y mantenimiento/aManagement TraineeMesero/aNutriologo/aOffice AssistantPantry ChefPhone OperatorPrep CookReservations ManagerRéceptionniste (H/F)Sales and Marketing ManagerStaff AccountantSuperviseur (H/F)Supervisor/aTraineeValet parkingAccountantAgentAnimador/a de eventosApplication AnalystApprenticeAssistant CookAuxiliar de comedorBakerBar StaffBusiness SupportBusserButcherBuyerCapitan de meserosChef Cuisinier (H/F)Chef de partieChief EngineerClub ManagerCommis (H/F)Commis de Cuisine (H/F)ConsultantCost ManagerCuisinier (H/F)Department HeadDirector of HousekeepingDirector of Sales and MarketingDoormanEngineering TechnicianEvent CoordinatorEvent ManagerExecutive Administrative AssistantFitness InstructorGeneral WorkerGerente de servicioGestionnaire Ressources Humaines (H/F)Gouvernant (H/F)Group ManagerHead ServerHost/CashierHostessHuman Resources GeneralistIT ManagerInternal AuditorInventory ManagerKitchen PorterLead HandMaître D'hôtel (H/F)Mesa de controlMixologistMozo/a de almacénOperario/a de limpiezaOperations ManagerPainterPresidentPublic Relations ManagerPâtissier (H/F)RecepcionistaRecruitment ManagerRegional Sales ManagerReservation SpecialistRisk ManagerRunnerSafety ManagerSalesSales AssociateSales ExecutiveSenior Banquet ManagerSenior Systems AnalystSenior TechnicianService CoordinatorSnack Bar AttendantSommelierStandardiste (H/F)Stationary EngineerStorekeeperSupervisor/a de mantenimientoSurveillance OperatorSwitchboard OperatorTeam LeaderTraining ManagerTraiteur (H/F)Voiturier (H/F)(Confidential)-Accounting AssistantAccounting SupervisorAccounts Payable CoordinatorAdministrative CoordinatorAdministrative SupervisorAgent AssistantAgente Centro de NegociosAide Ménager (H/F)AmbassadorAnyoneArtistAssistant ControllerAssistant General ManagerAssistant InstructorAssistant Sales ManagerAssistentAssociate AgentAtajadoraAudit SupervisorAuditrice de nuitAuto Body TechnicianAuxiliar administrativo/aAuxiliar de mantenimientoAuxiliar/a operativo/aBabysitter/NannyBanquet HousemanBanquet LeaderBanquet Set-upBanquet'sBanquets housemanBanquets setupBars ManagerBellboyBellman and Front door attendantBookkeeperBuilding EngineerBusiness AssociateBusiness CoordinatorBuss PersonCDPCaddieCafe AssistantCaissier (H/F)Cajero/aCall Center RepresentativeCapo settoreCash book Lodge and ResortCashierCashier SupervisorCertified TrainerCheckerChef Pâtissier (H/F)Chef de Brigade (H/F)Chemical OperatorClotingCo-op StudentCollaborateur (H/F)Communications ManagerComptabiliteConductorConsultant (H/F)Content MarketerControlistaControllerCook/DishwasherCoordinateur (H/F)Cortador/a textilCross TrainingCuisinier Traiteur (H/F)CulinaryCustomer Service Associate / CashierCustomer Service Team LeadCustomer Service/Sales RepresentativeData AnalystDeckingDelivery DriverDepartment SupervisorDirecteur des Ressources Humaines (H/F)Director de BanquetesDirector of Dining ServicesDirector of People & CultureDirector of Public RelationsDirector of RecruitingDirector of RoomsDirector/a generalDivision ManagerE-commerce SpecialistEjecutivo/a de atención a clientesElectricistaEmployee Relations ManagerEmployee at the Farimont Scottsdale PrincessEmployé de Restauration (H/F)Encargado/a de cocinaEncargado/a de lavanderíaEncargado/a de tiendaEngineering InternEstheticianEsthéticien (H/F)Estuve en 3 áreas dijerentesEvent AssistantExecutive AssistantExecutive Assistant to Vice PresidentExecutive DirectorExecutive HousekeeperExecutive ManagerFinancial AccountantFinancial ControllerFine Dining ServerFlaggerFloor ManagerFloor SupervisorFloristFnBFood Service AssociateFreelance ArtistFront Desk Clerk/Night AuditorFront Office ManagerFront of House Team MemberGERENTAGUEST RELATIONGardien (H/F)General AccountantGeneral TradespersonGerente de alimentos y bebidasGerente de operacionesGerente de recursos humanosGerente de turnoGerente generalGreeterGrill CookGroundskeeperGuardavidaGuest Activities - SeasonalHVAC TechnicianHair StylistHandy ManHausekeepingHkHotel StaffHoteleriaHouse CleanerHouse ManagerHouse OfficerHouse SupervisorHouse attendantHouse banquetHousekeeping AttendantHousekeeping y Encargado del fitness centerHousemanHousing ManagerHuman Resources CoordinatorI don't want to sayInspectrice d'EtageInstallation TechnicianInstructor/aJR Borja St., Cagayan de Oro CityKitchen ManagerKitchen Team MemberKitchen.commis.La Malbaie, QCLaborerLavador/a de vehiculosLead PainterLead Project ManagerLead TrainerLearning and Development ManagerLeasing AgentLine Cook/Prep CookLine StaffLinger (H/F)Lobby AttendantLoss Prevention OfficerMEETING COORDINATORMaestro/a de cocinaMaintenance EngineerMaintenance SupervisorMaintenance TechnicianManager On DutyManager SecurityManager in TrainingManutentionnaire (H/F)MarketerMarketing ManagerMaître D' de HotelMaître Nageur Sauveteur (H/F)MechanicMedical Office AssistantMember of RicheyMep ManagerMont-Tremblant, QcNail TechnicianNetwork AnalystNight ManagerNo commentNunyaNurseOffice AdministratorOffice ClerkOperations AnalystOperations AssociateOperatorOrder AdministratorPRÉPOSÉ, RÉGIE DU MATÉRIEL CULINAIRE,Pastry Sr.CDPPaymasterPayroll AccountantPayroll AdministratorPayroll ManagerPlant ManagerPlant OperatorPlongeur (H/F)Pool TechnicianPorteur BanquetPracticum StudentPréposé au Service Alimentaire (H/F)Préposé aux Chambres (H/F)Purchasing SupervisorQuality Control SupervisorQuality manager/aRMTReceiving ClerkRecepcionista bilingueReceptionist (H/F)Receptionist/Administrative AssistantRecreation ManagerRecruiting CoordinatorRegional DirectorRepostero/aReservationistReservations RepresentativeResponsable Caisse (H/F)Responsable administrativo/aRevenue AnalystRevenue ManagerRoom ManagerRoom Service WaiterRéceptionniste en Hôtellerie (H/F)Safety DirectorSafety OfficerSales AdministratorSales DirectorSales RepresentativeSales/Marketing AssistantSeasonal AssociateSecurity EngineerSenior AccountantSenior AssistantSenior BartenderSenior Butler guest relationSenior Chef de PartieSenior Conference CoordinatorSenior Customer Service RepresentativeSenior ElectricianSenior Resident EngineerSenior Sales AgentSenior Sales ManagerSenior Team LeaderServeurService AdministratorService AssistantService CrewService ManagerShift LeaderShishaShop AssistantSocial Media ManagerSpa AssociateSpa ManagerSpecial Projects CoordinatorStagiaire (H/F)Stagiaire Ressources Humaines (H/F)StuartStudent InternSummer InternSummer WorkerSupervisor AssistantSupervisor/a de alimentos y bebidasSupervisor/a de cajasSupervisor/a de jardineríaSwing manSystems AnalystSystems ManagerTeam TrainerTechnical SupportTechnicianTelecommunications ManagerTerapeutaThe Fairmont EmpressTour GuideTrainee EngineerTravel AgentTreatment ManagerTruck DriverTécnico/aTécnico/a de sistemasTécnico/a en mantenimientoUtility WorkerVigia / VigilanteVigilanteVocational TrainingVolunteerWaiterWaiter/ServerWarehouse LeadWellness Coordinatorcasualdaily wokerfoodhotel operation traineehousekeepingraffles and fairmont hotel (5 star hotel)someonethe hotel has 460 rooms plus 7 outlets
All LocationsAnaconda, MTAustin, TXAventura, FLBerkeley, CABoston, MAButte, MTCairo, GAChicago, ILColumbia, SCDallas, TXDallas-Fort Worth, TXDel Mar, CADenver, COEdmonton, KYEgypt, ARFairmont, WVFife, WAIsland of Hawai‘i, HIKansas City, MOKīhei, HILake City, CALake Louise, AKLos Angeles, CAManassas, VANappanee, INNew Orleans, LANewport Beach, CANew York, NYOakland, CAPalm, PAPembroke, NHPittsburgh, PARemoteRohnert Park, CARoyal, IASaint Andrews, SCSan Diego, CASan Francisco, CASan Francisco Bay Area, CASan Jose, CASanta Fe, NMSanta Monica, CAScotland, SDScottsdale, AZSeattle, WASonoma, CASouthampton, MASteward, ILTelluride, COToronto, OHTownship of Hamilton, NJVancouver, WAVoca, TXWaikoloa, HIWaikoloa Village, HIWailea-Makena, HIWashington, DCAbu DhabiAjmanAjman Free ZoneDubaiDubai Free ZoneFujairahJumeirahAlice Springs NTBlue Mountains NSWLeura NSWBakuSpaHamiltonRio de Janeiro, RJBanff, ABCalgary, ABEdmonton, ABFairmont Hot Springs, BCHamilton, ONJasper, ABJasper Park Lodge, ABLake Louise, ABLa Malbaie, QCMacdonald, MBMara, BCMoncton, NBMontebello, QCMontréal, QCMont-Tremblant, QCNational Capital Region, ONOttawa, ONQuebec City, QCRichelieu, QCRichmond, BCSaint Andrews, NBScotland, ONSt. Vincent, ABToronto, ONVancouver, BCVictoria, BCWhistler, BCWhite Rock, BCWinnipeg, MBYork, ONMontreux, VD上海市北京市القاهرةBarcelona, Barcelona provinciaMollet de Peralada, Girona provinciaLe Manoir (27)Monaco (06)Monte-Carlo (06)Montréal (11)AmmanfordHamiltonLondonSouthamptonSt. AndrewsYorkDenpasarJakartaBengaluru, KarnatakaJaipur, RajasthanNew Delhi, DelhiFront, PiemonteAmmanNairobiAcapulco, Gro.Cancún, QRoo.Playa del Carmen, QRoo.Todos Santos, B.C.S.SerembanMakatiManilaMeccaRiyadhİstanbulКиевBallito, KwaZulu-NatalBallitoville, KwaZulu-NatalDurban, KwaZulu-NatalKwaDukuza, KwaZulu-Natal

Overall Reviews at Fairmont Hotels & Resorts

4.0
Manager in Training | Newport Beach, CA | Nov 10, 2016
An Wonderful Opportunity
I participated in their Summit Program, and I enjoyed it but be warned they put a lot of pressure on you! Long hours and you have to work weekends as well. Some managers are nice others are extremely rude. You deal with a lot of angry guests every single day.
3.0
Guest Service Agent | San Francisco, CA | Jan 22, 2017
Highly prestigious hotel.
Typically, it is a service-oriented company. Everyday we serve our clients and meet their needs. From the job, I've learned to deal with different kinds of people. Management is generally highly professional. The hardest part of the job is to always please people no matter what it takes. The most enjoyable part was being able to meet VIPs and being able to serve their needs.
5.0
Sales and Marketing Manager | Seattle, WA | Jun 21, 2012
Great company to work for !!!
Fairmont Hotels and Resorts is the best company I worked for! Enjoyed their hospitality benefits: employee discounted room rates, friends and family discounts and locations of their properties! LOVED IT!
Prostravel benefits
Conssomewhat difficult to advance
3.0
Guest Service Agent | Boston, MA | Dec 18, 2013
Fast paced, customer related, always something new to learn.
Learned a lot of new things here. Dealt with new things at least once a week. The schedule was the only bad thing about it.
5.0
Director of Operations | Chicago, IL | Nov 11, 2017
Family like place to work
Always felt like I was part of something bigger than myself with people around me that I can rely on. Feels like being part of a family. there is plenty of career advancement. Started at the bottom and worked my way up to the top with great mentors who helped me along the way.
5.0
Director of Operations | Chicago, IL | May 13, 2017
Great learning hotel
Very dynamic hotel with both long standing employees and young leaders. Enough challenges to keep yourself busy and the job really interesting. Great company culture where you feel being part of a family.
ProsCulture
5.0
Conference Coordinator | Seattle, WA | Sep 27, 2015
Great company!!
They really care about their employees! Hospitality is a very fast-paced environment where you have to deal with multiple tasks at the same time and even through-out the day. Not a perfect fit for everyone but if you have that skill set then this is the place for you!
5.0
Human Resources Specialist | New Orleans, LA | Mar 3, 2015
Best job ever
The hotel itself honored to their employees they felt that with happy employees their were happy customers, they honored their employees every chance, bonuses, activities, fund raisers, formal events, etc..... if it was not for hurricane Katrina I know I would still be employed.
ProsFree lunch, free dry cleaning, free nights at any fairmont resorts, free parking.
Consnone
5.0
Employee at the Farimont Scottsdale Princess | Scottsdale, AZ | May 5, 2020
Amazing
It was a great place to work, kind and considerate employees in a comfortable environment. This place is focused on making their customers happy, as well as their employees with many benifits.
5.0
Director of Human Resources | San Francisco, CA | Sep 30, 2019
Wonderful company with great leadership
Fairmont is a wonderful company with outstanding leadership. What a joy to have worked for this company in all capacities. Would highly recommend. Company is SOP driven and training is abundant.
3.0
Bar Manager | Fujairah | Dec 17, 2019
Slow place to work
Slow place to work, good place to get the basics right in case you are a fresher and starting from scratch. Management is alright, could do better though.
4.0
Executive Administrative Assistant | Ottawa, ON | Jul 31, 2020
Exciting place to work. Great opportunity to receive experience in so many different areas.
I thoroughly enjoyed the work I did. It is a wonderful opportunity to try to turn moments into memories for our guests each and every day. It is also a privilege to work with a group of highly talented people.
5.0
Human Resources Specialist | Dubai | Feb 7, 2020
workplace
A great to work wherein you can learn as well as have fun within the team and with the other departments. In terms of salary is fairly paid on the basis of your experience.
1.0
Préposé au Service Alimentaire (H/F) | La Malbaie, QC | Jan 21, 2020
A fuir
Inintéressant, beaucoup de promesses pas de concrétisation.
ProsRepas cafétéria à $6
ConsPas d'evolutions, pas de suivi, pas d'echanges
5.0
Administrative Coordinator | Montréal, QC | Mar 20, 2020
Productive and fun workspace
I adored working in the Administration office of this hotel. There is no micromanaging as you are expected to do your job and do it well. Very kind people always available to help answer questions. Very collaborative and relaxed work environment.
5.0
Food and Beverage Assistant | Bermuda | Jan 7, 2021
Very challenging and people is very cooperàtive to expat
Fairmont bermuda is a place that you want to stay and retired, you will meet different race and all is very friendly, staff is very friendly and management
ProsFree meal, free accommodation, free laundry HMO
ConsDepends on bussiness
5.0
Business Support | Lake Louise, AB | Feb 7, 2018
Great company to work for
Fairmont is a great company to work for. If career advancement is what you are looking for, then Fairmont is the company for you. It is also great working at a great destination.
ProsOne free meal per day. Subsidized housing. Destinations perks.
ConsRemote area
5.0
Assistant Front Office Manager | Vancouver, BC | Jan 31, 2018
Great team
The best team ever. A supportive and fun group of hard-working individuals, creatively and diligently making each day better for both guests and coworkers. I loved working there.
5.0
Administrative Supervisor | Dubai | Jun 19, 2016
Crafted into a Masterpiece
The Fairmont has been in a way my training ground as it contributed to who I am today as Member as a Leader. A typical day will always be full of excitement amid all the odds as the Team stand s solid with the management backing you up to exercise ownership in every given chance to shine and exceed expectations recognizing all efforts done in every way and transparent to point out any mistakes for my growth. The hardest part of the job are the times when we have to work back to back casting out all dramas, with a tear have to continue whatever my hand finds to do and to meet the target but this does not end in vain as at the end of the day I felt so complete and satisfied knowing that I have contributed to the success of the Team and gathered additional knowledge which I can somehow cultivate for a fruitful endeavor.
ProsRecognition and Development
ConsBack to back operation due to heavy bookings
4.0
Senior Customer Service Representative | Toronto, ON | Sep 2, 2014
great place to work
management appreciative of staff. workers given confidence daily
Proscheap lunches, good management
Consnight shift

Questions And Answers about Fairmont Hotels & Resorts

What is the work environment and culture like at Fairmont Hotels & Resorts?
Asked Dec 23, 2016
This company does NOT APPRECIATE hard working employees. Management AND colleagues in KO DEPARTMENT are condescending, patronizing and passive aggressive yet will accuse you of being the same. You are paid well to deal with an inferior and subpar general manager who CONSTANTLY micromanages. This causes more chaos than assistance and ultimately making oneself feel inferior and subpar. Prepare yourself to deal with people who are spoiled and don't want to be there, so they torture you instead. Management asks that you keep internal affairs internal and that you don't involve outside colleagues like HR aka "Talent and Culture." Yet, when you discuss issues that need to be dealt with they listen, yet don't do anything about it. This review is in regards to the general manager of the restaurant and several of the colleagues working FOH positions. The former kitchen worker who left a review previously is DEAD ON in his description of management and how they treat employees. The favoritism amongst management and colleagues is also evident. They have a "Heartist" initiative that encourages emotional intelligence yet they have no idea how to practice this. You are walking into a BIG JOKE if you plan to work at Ko Restaurant. Otherwise, executive management is kind and does stop to talk when in passing. I CANNOT WAIT TO BE DONE WITH THIS HORRID PLACE. But, uh, good luck to ya...
Answered Apr 17, 2019
Professional and formal work environment.
Answered Dec 7, 2018
What is the interview process like at Fairmont Hotels & Resorts?
Asked May 30, 2017
Tedious and long questionarries and multiple interviews with management.
Answered Mar 31, 2019
Uplifting and fun mine was great
Answered Feb 26, 2019
What tips or advice would you give to someone interviewing at Fairmont Hotels & Resorts?
Asked Aug 13, 2016
Dress to impress and have a welcoming personality
Answered May 31, 2019
If you are looking for a quick job for quick money this is your spot.
Answered Jan 14, 2019
Do they pay weekly or biweekly?
Asked May 21, 2016
They pay biweekly.
Answered Dec 20, 2017
They pay weekly
Answered May 15, 2017
How are the working hours at Fairmont Hotels & Resorts?
Asked Jul 7, 2017
This is dependant on the position and department. For instance, there will always be a Front Desk Agent working 24 hrs, while in comparison, Talent & Culture (aka. HR) is only open standard business hours Monday through Friday.
Answered Feb 22, 2019
125-130 hrs bi monthly
Answered Jun 8, 2018