Description:
About Paradigm
Paradigm is an accountable care management organization focused on improving the lives of people with complex and catastrophic injuries and diagnoses. We have been a pioneer in value-based care since 1991, offering deep clinical expertise, high-value specialty networks, behavioral health support, payment integrity solutions, and robust data analytics to generate the very best outcomes for patients, payers, and providers.
We are seeking a Full-Time remote Medical Administrative Assistant. Hours for the position are 10 am - 7 pm. The Medical Administrative Assistant provides office support to our Field Nurse Case Managers who work throughout the country. As a Case Management Extender, you may; provide transcription services, verify appointments, open, scan, and distribute company mail, process and distribute reports, complete demographics information on regulatory forms, request medical records, fax materials, update information in various software systems, and perform a variety of other administrative tasks at the request of individual case managers.
Paradigm is headquartered in Walnut Creek, California, with offices across the U.S. For more information, please visit www.paradigmcorp.com.
Duties and Responsibilities:
Hours for the position are 10 am - 7 pm, Monday - Friday.
100% Remote
Perform tasks as instructed by case manager. Examples include verification of appointments, process and distribute reports, complete demographic information on regulatory forms, process and distribute reports, request medical records and fax materials.
Notification phone calls as directed by case manager (i.e. reminder phone calls to consumer for medical appointments).
Enter referrals.
Processing and scanning of incoming mail
Release of Information form management directed by individual case managers.
Additional tasks assigned by supervisor.
. Requirements:
- High School Diploma, Post -secondary education preferred.
- Any equivalent industry experience determined to be acceptable.
- Responds to urgency of tasks and able to prioritize workload.
- Excellent computer skills and ability to enter data for extended periods of time.
- Operate office machinery including but not limited to: computers, faxes, printers, phones.
- Clear, concise and professional verbal and written communication.
- Proven interpersonal skills.
- Able to work independently.
- Excellent attention to detail.
- Proven problem-solving skills.