Overall Reviews at CyraCom
5.0
FUn workplace
You manage your own time. No work no pay. I like the work environment. I work from home. I just log in anytime. I work as an independent contractor. It would be nice if they offer full time job for remote interpreters.
5.0
Good rate per minute and good volume
I just started with this company as a contractor and it's gratifying to be paid fairly for my work. So far, the call volume for Spanish has been there and the incentive pay for busy days is fabulous. No, you don't get benies as a 1099 employee, but you have complete flexibility as to when you want to work. If you can manage being a contractor without benefits, it's definitely the way to go.
I wish other OPI companies would pay more. I can't believe the garbage rates some OPI companies pay. You want to pay those kind of rates? Good luck finding qualified interpreters!
5.0
Excelente lugar para trabajar, crecer, pasar a otros departamentos
Llegar a tiempo, tomar descansos y hora de comida lo más cercano a la hora programada.
Conocer y relacionarse profesionalmente con tu supervisor y apoyarse en los compañeros de trabajo.
4.0
Productive, comfortable place
Cyracom International is a great place to work at, it provides a very calm atmosphere in which one can be productive in the line of work. The company gives back to the employee, and not to mention the benefits are rarely unmatched by many companies in the same line of work. additionally Initial pay is above average and raises are based on quarterly performance.
PS.
if you are a student they work with your school schedule
and the head of HR in the contact center is very approachable in (Tucson Az location )
Proscatering once a month, advancement opportunity, and incentives. great job for students
Consshort breaks, call volume
4.0
Productive Fast Pace
I really like that they allow you to work from home. They also allow you to change your schedule with enough notice. I love that you can work overtime without restrictions. Since I'm home I love it. Also, there are opportunities to become a supervisor or a trainer pretty quickly. The supervisors are very nice & easygoing. There are no meetings. The supervisor calls you once a month to review your monthly report. they have a monthly contest on attendance in which you win a gift card. If you get a commendation from a client you also receive a gift card. I learn new words daily that I add to my vocabulary. It's not an easy job. However, it can be rewarding to help people in different scenarios.
ProsYou get Thanksgiving & the day after paid off, as well as you Xmas Eve & Xmas day Paid off
ConsYou need to use your own time if your internet goes out for long
3.0
Good to get your feet wet with interpretation, but stressful
Thanks to this job i can now safely say i know both english and spanish fluently in all matter of subjects such as 911, medical, insurance, law, etc. Management is really supportive, at least in the tucson congress center, but even after 6 months, job gets too repetitive.
Prosgood expirience
Constoo repetitive, stressful calls.
5.0
Customer Service Representative |
Phoenix, AZ | Jul 24, 2020
Fun environment with business attitude
The company was the best place to learn to interpret English to Spanish. I learned many vocabulary words that to this day l wish to.continue to use. Medical being a most fascinating topic to me...l got alot of these types of calls.
ProsFree lunches on graduation..free coffee
ConsShort breaks
5.0
Can't complain when you need a job
cyracom is a great company who helps people don't speak much english, during my job, customers always show appreciation to me, I am very happy that I am able to help
ProsGreat training, helpful people
Conscrowded work environment, limited growing opportunity
3.0
Ok place to work if you don’t expect excitement
They give you paid training and then you get assigned a cubicle under a supervisor who rose from your ranks. The work is repetitive and can get mind numbingly boring. Occasionally you feel you’re actually helping people but must of the time is plainly boring. If you stick to your schedule and don’t extend breaks or lunch times, arrive on time and don’t get caught with NIs( Needs improvement) you can get a raise whenever raise time comes. As jobs go, it’s ok. There’s an enormous turn-over of people and that should give you an idea of what to expect.
ProsPlenty overtime available.
ConsYou can make supervisor easily but is it worth it?
4.0
Spanish Interpreter |
Tampa, FL | Oct 31, 2019
Good place to work and learn
I worked at Cyracom for less than a year. This company train you very well to work as an interpreter. It has a good working environment. Excellent medical insurance. The pay is not that good for the work you have to do.
