Cox Communications Inc.

Working at Cox Communications Inc.: Company Overview and Reviews

Cox Communications Inc.
Cox Communications Inc.
3.8
3179 reviews
Cox Communications Inc. Ratings
3.8
Average rating of 3179 reviews on Indeed
3.6Work-Life Balance
4.0Pay & Benefits
3.3Job Security & Advancement
3.4Management
3.7Culture
Headquarters
Atlanta Georgia, United States
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Telecommunications

Popular jobs at Cox Communications Inc.

 Average SalarySalary Range
13 salaries reported
$3,201
per month
$1,600-$4,900
7 salaries reported
$16.88
per hour
$8.40-$25.35
1 salary reported
$12.00
per hour
$7.25-$18.00
7 salaries reported
$1,279
per month
$1,200-$2,000
8 salaries reported
$19.03
per hour
$9.05-$31.55
Salary Satisfaction
66%
Of the employees are satisfied about their pay
Based on 2656 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Cox Communications Inc. Reviews

Popular JobsCustomer Service RepresentativeTechnical Support RepresentativeTechnical SupportTechnical Support SpecialistInbound Sales RepresentativeTechnicianSolution SpecialistRetention SpecialistSales RepresentativeAccount RepresentativeDirect Sales RepresentativeRetention RepresentativeField Service TechnicianCall Center RepresentativeSalesCustomer Support RepresentativeCable TechnicianService TechnicianRetail Sales AssociateSpecialistAccount ExecutiveAgentCustomer AdvocateField TechnicianProject ManagerAccount ManagerCollection AgentManagerSenior TechnicianSales AssociateContractorNetwork TechnicianSales Support RepresentativeCable InstallerCustomer Care SpecialistField RepresentativeInside Sales RepresentativeOutside Sales RepresentativeDispatcherSales ConsultantSenior Technical SupportStore ManagerSupervisorAnalystCustomer Service TechnicianField SupervisorInstallation TechnicianInstallerSenior Customer Service RepresentativeCommunication SpecialistConstruction PlannerExecutive AssistantSenior Financial AnalystGreeterNetwork EngineerSales ManagerSupply Chain SpecialistCustomer Service/Sales RepresentativeNetwork Operations TechnicianOrder ManagerRetention ManagerTechnical SpecialistBilling SpecialistData AnalystProject CoordinatorSales SpecialistSenior Sales SpecialistWorkforce ManagerAccount SpecialistAccounts Receivable ClerkCustomer SpecialistDirectorEngineerHelp Desk AnalystMaintenance TechnicianOSP EngineerSecurity SpecialistSenior Communication SpecialistSenior DispatcherSupport SpecialistTechnical Project ManagerAdministrative SpecialistBilling RepresentativeBrand AmbassadorBusiness AnalystCustomer Service SupervisorInbound Customer Service RepresentativeOperations ManagerOperations SupervisorQuality Assurance AnalystQuality Assurance EngineerReceiverSecurity OfficerSenior AnalystSenior Network TechnicianTechnical Support SupervisorUHTVideo EngineerAdministrative AssistantAdministratorAuditorBoard OperatorBusiness Process AnalystBusiness SupportClient Services SpecialistCommunications ManagerCustomer Service Account RepresentativeCustomer Service ManagerFiber TechnicianInternLoss Prevention OfficerMarketing InternMarketing ManagerOrder AdministratorOutbound Sales RepresentativeProduct ManagerProject PlannerReceptionistRisk ManagerSales Support CoordinatorSales and Service TechnicianSenior Business AnalystSenior Data AnalystSenior Field TechnicianSenior Network EngineerSenior Project ManagerSenior Software EngineerSenior Systems AdministratorSystems AdministratorTelemarketerAccount Resolution SpecialistAccountantAmbassadorAssistant General ManagerAssistant ManagerCapacity ManagerChannel ManagerCollection RepresentativeConciergeCustomer Care ManagerCustomer RepresentativeDatabase AdministratorDemand PlannerDesktop Support TechnicianDeveloperDirector of MarketingDirector of OperationsDoor to Door Sales PersonField ManagerField Service EngineerFulfillment AssociateIT SupportIndependent ContractorInfrastructure EngineerLead TechnicianMentorOperations AnalystOperations AssociatePlannerProducer/DirectorProgram ManagerPromotions AssistantQuality Assurance ManagerRecruiterResidential SalesRetail SupervisorSales CoordinatorSales LeaderSenior Collection AgentSenior Database AdministratorSenior Design EngineerSenior Instructional DesignerSenior Sales RepresentativeService DispatcherSupply Chain AnalystTeam LeaderTechnical LeadTechnical Support AnalystVendor ManagerWarehouse AssociateWarehouse LeadWarehouse SpecialistAccounting RepresentativeAccounts Payable SpecialistAssistant Store ManagerAssistant TechnicianAssociateBilingual Customer Service AssociateBusiness CoordinatorBusiness Operations ManagerCall Center Team LeadCamera OperatorClerical WorkerCoachCollection ManagerCollectorCommanderCommercial ManagerConstruction ManagerConstruction SupervisorCredit SpecialistCustomer RetentionCustomer Service AnalystDelivery ManagerDirector of Customer ServiceDirector of PeopleEducatorEnvironmental ManagerEvent CoordinatorExecutive Administrative AssistantExecutive Assistant to Vice PresidentExecutive CoordinatorExecutive DirectorFacilities ManagerField CoordinatorFinancial AnalystGeneral ManagerHR ConsultantHelpdeskHuman Resources AssistantHuman Resources SpecialistInbound Call Center RepresentativeInformation Technology ManagerInfrastructure ManagerInspectorLearning SpecialistLine TechnicianMaintenance PersonMarketing RepresentativeMaterial SpecialistMedia ConsultantMedia PlannerNetwork ManagerNetwork SpecialistOffice CoordinatorOn-air PersonalityOperatorOutsourcing ManagerPerformerProduct SpecialistQuality AnalystQuality Assurance Engineer IIIRegional Sales ManagerReporting AnalystResidential AssistantRetailRetail ManagerSales AssistantSales ExecutiveSales LeadSales TrainerSales and Marketing ManagerSecurity ConsultantSecurity EngineerSecurity SupervisorSenior Account ExecutiveSenior Billing SpecialistSenior CollectorSenior Customer Support RepresentativeSenior Data SpecialistSenior DesignerSenior Field Service EngineerSenior Help Desk AnalystSenior IT ManagerSenior ManagerSenior Operation SpecialistSenior Quality Assurance AnalystSenior Repair TechnicianSenior Sourcing ManagerSenior Support SpecialistSenior Technical AnalystSenior Technical WriterServer AdministratorService Technician IISoftware ArchitectSolutions ManagerSupport CoordinatorSupport StaffTechnical AnalystTechnical Support ManagerTelecommunications TechnicianTelephone RepresentativeTest AnalystTest TechnicianTraderTraffic AssistantTraffic CoordinatorTrainerTraining ManagerTransportation TechnicianWarehouse TechnicianWarehouse WorkerWeb DeveloperAEAcademic AdvisorAccident InvestigatorAccount AnalystAccount CoordinatorAccount SupervisorAccounting ManagerAccounting SupervisorAccounts AssistantAccounts Receivable SupervisorAdvertising SpecialistAgency ManagerAgente comercial autónomo/aAgente telefónicoAlarm TechnicianAnalytics InternApplication DeveloperApplication Support EngineerAppointment GeneratorAssistant ProducerAtlanta, GaAutomation TechnicianBilingual Call Center RepresentativeBilingual Sales RepresentativeBusiness ConsultantBusiness DeveloperBusiness Development ManagerBusiness InternBusiness Project ManagerBusiness Systems AnalystCAD DesignerCAD DrafterCAGCB HFC 1CBSS COX Homelife Leader, Adding One More, FocusCTDICall Center ManagerCallerCampus RecruiterCare SpecialistCase RepresentativeCategory ManagerCenter ManagerChange AnalystChange ManagerChief EngineerClaims AdjusterCollections LeadComm CenterCommercial AnalystCommunications AssistantCommunications CoordinatorCompensation AnalystComputer ProgrammerComputer SpecialistConduentConfiguration ManagerConsumer RelationsContent ManagerContract AdministratorContract CoordinatorContract SpecialistControl Room OperatorCoordinatorCorrectional Records TechnicianCounter Sales RepresentativeCourier DriverCox BusinessCox Cable RepresentativeCox CommunicationsCox Communications - MISCredit RepresentativeCurrent LeaderCurriculum LeaderCustomer AssistantCustomer Retention RepresetativeCustomer Service Collections RepresentativeCustomer Service/Data EntryDSRDamage claims Data Entry ClerkData ScientistData TechnicianDebt CollectorDelivery Person (independent Contractor)Department HeadDepartment SupervisorDesign DirectorDevelopment InternDigital AnalystDigital Project ManagerDirector of Product ManagementDirector of Public RelationsDirector of TechnologyDirector of TrainingDisc JockeyDishwasherDispatch SupervisorDistrict ManagerDock WorkerDrafterEjecutivo/a de atención a clientesElectrical DesignerElectronics TechnicianEmployee at CoxEmployment SpecialistEnterprise Account ManagerEntry Level Customer Service RepresentativeEntry Level Line CookEntry Level TechnicianEquipment TechnicianExecutiveExecutive Assistant to Senior Vice PresidentExemptExpediterFSRFSR VideoFacilities TechnicianFacility SupervisorField CollectionsField EngineerField ExecutiveField Sales RepresentativeField Technology SpecialistFinancial Analyst IIFinancial Analyst IVFinancial SpecialistFlare RepresentativeFleet MechanicForklift OperatorFreelancerFront Desk AgentFrontlinerGovernance ManagerGraphic ArtistGroup LeaderHeld Various PositionsHuman Resources CoordinatorIT AdministratorIT AnalystIT ManagerIT Security SpecialistIT TechnicianImplementation SpecialistIncident ManagerInnovation ManagerInside Sales Account ExecutiveInside Sales ManagerInstructional DesignerIntegration EngineerIntelligence AnalystInternet DeptInternet ManagerInternet SalesInventory AssociateInventory CoordinatorInventory ManagerInventory SpecialistInvestigatorJanitorJava DeveloperKnowledge ManagerLaborer/OperatorLandscape TechnicianLead ArchitectLead AssociateLead DeveloperLead EngineerLiaisonLine CookLinemanLocatorLong term leaderLow Voltage TechnicianMFUMaintenance SupervisorManagement ConsultantMarket ResearcherMarketing AnalystMarketing AssistantMarketing CoordinatorMarketing ExecutiveMarketing SpecialistMaster Control OperatorMaster Plasma Center TechnicianMaterial HandlerN Elesio C Felix Jr. WayNTOCNetwork Inventory and Provisioning/ TN AdminNetwork Systems OperatorNot disclosingOSPOffice ClerkOklahomaOn Air TalentOperations AssistantOperations EngineerOperations InternOperations LeadOperations RepresentativePart-Time AnnouncerPayroll SpecialistPeer CoachPerformance AnalystPersonal Technology ExpertPhone RepresentativePhysicianPilotPlan ManagerPlant SupervisorPony League World Series PBP AnnouncerPrefer Not to SayPrivate ContractorProcess ManagerProducerProduct Marketing ManagerProduct SupportProduct TrainerProduction AssistantProduction AssociateProduction InternProject AdministratorProject EngineerProject Manager/Business AnalystProject Specialist IIPromoterPromotions DirectorPublic Affairs SpecialistPurchasing AgentQuality Assurance CoordinatorQuality AuditorRNOC Tier IIRSSR-HIRadio InternReceiving SupervisorRecruiting CoordinatorRecruitment ManagerRegional DirectorRegional ManagerRegistrations ManagerReliability EngineerRentention Rep.Rentention RepresentativeRepReporterRepresentativeResident AgentResidential Loyalty RepResidential Solutions ProviderResidential SpecialistRetail Customer Service RepresentativeRetail Solutions ConsultantRetention LeadRight of Way AgentRope Access TechnicianRoute DriverRouterRouter 1RunnerSAP ConsultantSales AdministratorSales CounselorSales EngineerSales ProfessionalSales and Service AssociateSales/Marketing AssistantSaves RepresentativeSecurity AnalystSenior AccountantSenior Accounting AnalystSenior Administrative AssistantSenior AssistantSenior Brand AmbassadorSenior Construction InspectorSenior ConsultantSenior Content ManagerSenior DeveloperSenior DirectorSenior Director of Human ResourcesSenior Director of Product ManagementSenior Graphic DesignerSenior Human Resources GeneralistSenior IT TechnicianSenior Information Technology SpecialistSenior Marketing SpecialistSenior Network AdministratorSenior Network SpecialistSenior Operations EngineerSenior Operations ManagerSenior Operations TechnicianSenior Payroll AccountantSenior Payroll CoordinatorSenior Payroll SpecialistSenior Pricing AnalystSenior Production TechnicianSenior Program ManagerSenior Quality Assurance CoordinatorSenior Reporting AnalystSenior Sales ExecutiveSenior SalespersonSenior Supply Chain AnalystSenior Technical ConsultantSenior Technical LeadSenior Technology AnalystSenior Test TechnicianSenior TesterSenior Vice PresidentSenior Writer/EditorService Call RedutionService Coordinator IIService assurence tecj IShipping and Receiving ClerkSmall Business ExpertSocial Media ManagerSocial Media SpecialistSoftware Engineering ManagerSoftware Test EngineerSolutions EngineerSolutions ExpertSourcing ManagerSplicerSr. Manger, TargetingStaff AccountantStaff AssistantStrategy ManagerStudent Enrichment ProgramSupply Chain ManagerSupply ManagerSupport AnalystSupport EngineerSupport ManagerSystem EngineerSystems Integration SpecialistTableau DeveloperTailorTeam AssistantTeam MemberTech-Support ITechnical ConsultantTechnical EngineerTechnical Operations ManagerTechnical Service RepresentatitveTechnical SupervisorTechnical Support EngineerTechnical TrainerTechnical WriterTechnology AnalystTechnology LeadTelecommunications SpecialistTelecommunicatorTier 1 AgentTraining CoordinatorTécnico/a instalador/aUser Experience DesignerUser Experience ManagerVOIP EngineerVice President of Human ResourcesVice President of OperationsVideo ManagerVoice EngineerVolunteerWarehouse Associate IIWarehouse SupervisorWhistlesWireless ConsultantWireless RepresentativeWriterXeroxbbt3cox businesshst technitioniOS Developernet oppssub contractertroubleshoot worker
All LocationsAda, OKAkron, OHAlexandria, VAAlpharetta, GAAmarillo, TXArizona City, AZArkansas City, KSAthens, GAAtlanta, GAAtlanta North, GAAugusta, GAAurora, COAustin, TXAvondale, AZBaton Rouge, LABentonville, ARBirmingham, ALBossier City, LABradenton, FLBranson, MOBroken Arrow, OKBryan, TXCary, NCCasa Grande, AZCentral, LACentreville, VAChandler, AZChantilly, VAChesapeake, VAChicago, ILChula Vista, CAClearwater, FLCleveland, OHCoffeyville, KSColumbus, OHCranston, RICrestview, FLDallas, TXDayton, OHDaytona Beach, FLDodge, NEDodge City, KSDublin, OHDuluth, GADunwoody, GADurham, NCEast Greenwich, RIEast Providence, RIEdmond, OKEl Dorado, AREl Paso, TXEnfield, CTEscondido, CAEureka, CAFairfax, VAFayetteville, ARFoothill Ranch, CAFort Smith, ARFort Walton Beach, FLFredericksburg, VAGainesville, FLGainesville, GAGarden City, KSGeorgetown, TXGilbert, AZGlendale, AZGoleta, CAGonzales, LAGoodyear, AZGreenville, NCGreenville, SCHamilton, ALHampton, VAHarahan, LAHarvey, LAHattiesburg, MSHenderson, NVHenrietta, NYHerndon, VAHollywood, FLHonolulu, HIHouston, TXHutchinson, KSIola, KSIrvine, CAIsland, KYJacksonville, FLJacksonville, NCJefferson, LAJohnson, ARJunction City, KSKansas City, MOKearny Mesa, CAKennesaw, GAKingston, RILafayette, LALaguna Hills, CALake Forest, CALas Vegas, NVLaurel, MDLexington, KYLoop, TXLorton, VALos Angeles, CALouisville, KYLubbock, TXLuke AFB, AZMacon, GAManchester, CTManhattan, KSMany, LAMarietta, GAMcAlester, OKMeriden, CTMesa, AZMesa, CAMetairie, LAMiami, FLMiddleburg, OHMiddleburg Heights, OHMidland, TXMidwest City, OKMilford, CTMobile, ALMontebello, CAMoore, OKMorrilton, ARMount Juliet, TNMuskogee, OKNashville, TNNational City, CANew England, NDNew Iberia, LANewington, CTNew Orleans, LANewport News, VANewton, KSNorcross, GANorfolk, VANorman, OKNorth Las Vegas, NVOcala, FLOceanside, CAOklahoma City, OKOmaha, NEOrlando, FLPanama City, FLPapillion, NEParma, OHParma Heights, OHPensacola, FLPeoria, AZPhoenix, AZPittsburg, KSPittsford, NYPort Allen, LAPortsmouth, VAPratt, KSProvidence, RIRaleigh, NCRancho Cucamonga, CARancho Palos Verdes, CARancho Santa Margarita, CARemoteRichmond, VARiverside, CARoanoke, VARochester, NYRocky Mount, NCRolling Hills Estates, CARoswell, GASaint Petersburg, FLSalem, ORSalina, KSSalt Lake City, UTSan Angelo, TXSan Antonio, TXSan Diego, CASandy Springs, GASan Juan Capistrano, CASan Pedro, CASanta Barbara, CASantee, CAScottsdale, AZSeekonk, MASierra Vista, AZSiloam Springs, ARSilver Lake, KSSmithfield, RISouthwest, PASpokane, WASpringdale, ARSpringfield, VASteubenville, OHSurprise, AZSyracuse, NYTampa, FLTempe, AZTolleson, AZTopeka, KSTorrance, CATown of Southeast, NYTucson, AZTulsa, OKTwin Falls, IDTwinsburg, OHTyler, TXVancouver, WAVienna, VAVirginia Beach, VAVista, CAWarner Robins, GAWarr Acres, OKWarwick, RIWest Babylon, NYWest Lafayette, INWest Warwick, RIWichita, KSYorktown, VAYoungstown, OHYukon, OKSt. Catharines, ONBogotá, CundinamarcaSales (74)Bengaluru, KarnatakaPanamá, Provincia de Panamá

Overall Reviews at Cox Communications Inc.

1.0
Technical Support Representative | Phoenix, AZ | Jun 23, 2021
Peanut gallery
Very click oriented on the teams and management side it’s not really what you know but who you know and how you are liked and perceived as a buddy system
ProsBenefits
ConsManagement attendance policies
1.0
Customer Service Representative | Twin Falls, ID | Mar 17, 2020
A day at c3
A average day at c3 or cox communications was completely garbage. Only benefit is when Denise Mize worked there, as a supervisor. She went above and beyond for her employees. But the other management slept with coworkers, didn't do their jobs. I often walked into the floor and they were often slacking off flirting with other employees. The only way you go up I. The company is if you practically live there. And don't say no. The site coordinator also chose favorites and people she didn't like she would falsely accuse of a crime done and Mark them not rehireable without investigating the issue at hand. HandThemployees are usually nice and willing to help each other. Just the management needs help.
5.0
Debt Collector | Las Vegas, NV | Apr 28, 2021
Best job I’ve ever had
The ability to grow with this company is amazing. The pay is great. Management is top tier. I’ve worked here for some years now and I don’t see myself leaving. The most I’d do is work corporate instead. I highly recommend. I honestly have no complaints, besides now that we work from home we don’t get the game rooms or fun as before, but it’s still an amazing job virtually.
ProsFree food, swag, games and daily incentives.
ConsNothing
4.0
Vice President of Operations | Middleburg Heights, OH | Oct 28, 2020
Great company
Great company and co-workers. Cox tries very hard to keep up with all latest technologies and marketing strategies to offer customers. Auto industry is ever changing and fast paced. In a very competitive arena, Cox keeps right up and is ever changing.
ProsGreat employees
ConsGrowth and development in the sales area
5.0
Construction Planner | Fredericksburg, VA | Aug 3, 2021
Great Company
Great place to work, leadership was always helpful and engaged with all aspects of the business. Plenty of room for advancement as they are an equal opportunity employer
Prosgood pay, great benefits
Consto many daily meetings
5.0
Support Specialist | Las Vegas, NV | Nov 24, 2021
TPS team fun to work with put business first success always
I can't say enough good things about Cox communication and what it has done for me and my family and the people that I work with or I should say the team that I work with were simply the best they set you up for success always.
ProsManagers
ConsTakes forever to become permanent
3.0
Senior Technician | Fort Walton Beach, FL | Dec 29, 2020
Its a job
If you enjoy hard work and high levels of stress as well as being graded on a metrics system half of which you have zero control over, then you would love this job.
ProsPay is decent
ConsStress, meteics system, bad management
3.0
Automation Technician | New Orleans, LA | Jan 9, 2020
Good pay, hard work
Good pay (37k-50k), ok training, some supervisors make the job more difficult, angry customers, hard work. Good benefits, dont question the company if you wanna work there. Great discount on tv and internet services.
4.0
Accident Investigator | Phoenix, AZ | Apr 9, 2021
Availability for Dept. changes for jobs, advancement possibilities, benefits, education opportunities, family support, PTO, B/H, Etc.
I worked with Cox for 34 years. I loved my job, duties, and the co-workers I associated with. My management was terrific. Opportunities were available. I have no regrets. I just wished they hadn't eliminated my Dept. Oh well.
ProsManagement attention to the employee
ConsNot enough days in the week to work to get the job done.
4.0
Communications Coordinator | Rhode Island | Feb 19, 2021
Enjoyed my work until our entire department was replaced by sub contractors in 2012
I enjoyed interacting with my contacts nationwide when I would be able to sell scrap metal, and older model converters. I also enjoyed working on my cycle counts and inventories monthly and yearly with my team.

Questions And Answers about Cox Communications Inc.

What questions do they ask during interview?
Asked May 8, 2017
Enjoy helping people
Answered Apr 18, 2019
What makes us want to choose you for the position?
Answered Nov 3, 2018
What is the best part of working at Cox Communications Inc.?
Asked Dec 31, 2019
Before covid it was the culture. Now I guess the job security?
Answered Nov 8, 2020
Benefits and a feeling that the company cares about you
Answered Nov 2, 2020
What questions do they ask at interview?
Asked May 8, 2017
If selected what are your goals with this company
Answered Mar 21, 2019
The ask general questions I would say the questions are aimed to see what type of person you are and how you handle yourself in certain situations
Answered Dec 6, 2017
What is the dress code for call center employees? I'll be working in the Chesapeake location
Asked Jan 20, 2017
Will cox hire you if you owe collections? Or can they work out a plan to have money taken out of pay check ?
Answered Oct 7, 2017
Casual dress
Answered Sep 14, 2017
How are the working hours at Cox Communications Inc.?
Asked Jun 29, 2016
9 am to 5 pm
Answered Oct 16, 2018
Work hours are fair based on performance
Answered Nov 19, 2017