Cashier/Sales Resume Sample

A job as a cashier or sales representative can be very challenging, but the good news is that employers want to see your passion for the job and your potential to excel. Use this sample resume template for a cashier/sales position to showcase your dedication and initiative in addition to your customer service skills.
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Bruno Sumner

Chicago, Illinois

EXPERIENCE
Cashier/Sales, Sunglass Emporium
January 2019 - Present
Chicago, Illinois
  • Train 5 new employees as part of a company incentive program
  • Increased sales by $10,000 through upsells and answering customer questions
  • Maintained thorough knowledge of store merchandise and gained extensive knowledge of 12 new and non-traditional product lines
  • Conversational in Spanish (able to meet all customer service requirements with Spanish speakers)
  • Trained 3 new employees in customer service script recitation, conflict resolution and data entry practices
  • Memorized all company products and services, increasing sales by $10,000 through upsells and answering customer questions
  • Handled 20+ customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer retention
  • Trained 2 new employees in data entry techniques, including number substitution, alphabetical order and customized keystroke macros
  • Maintained thorough knowledge of store merchandise and gained extensive knowledge of 12 new and non-traditional product lines
  • Reduced operating budget waste by 14% year-over-year for the past 3 years through a new inventory management system
  • Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 4 months
  • Memorized all company products and services, increasing sales by $10,000 through upsells and answering customer questions
  • Researched threats, performed IT vulnerability assessments, and monitored remediation and report metrics to ensure management makes information risk-aware decisions
  • Developed an onboarding process
Sales Associate, Newegg
July 2017 - January 2019
Chicago, Illinois
  • Handled customer service calls from 10 different countries with an average wait time of 20 minutes
  • Provided customer service and sales support to new customers, increasing customer retention by 40%
  • Increased the average sales per customer by 24%
  • Maintained a clean, organized desk and office space, reducing our lost-product and lost-money rate by 10%
  • Increased the average number of transactions per hour by 10%
  • Increased the average length of each customer interaction by 10%
Warehouse Worker, Warehouse Warehouse
February 2016 - July 2017
Chicago, Illinois
  • Implemented new scanning and tagging technology to track inventory in real time, increasing accuracy by 15%
  • Increased efficiency of the warehouse process by 30%, helping to fill an average of 550 orders per week per worker
  • Maintained an accurate inventory of the items stored in the warehouse, resulting in an inventory accuracy of 95%
  • Cleared out 2 years worth of expired products, resulting in a $1,000 savings in disposal costs
  • Created a new method of back-up for warehouse processes, preventing losses from fire, flood and theft
EDUCATION
High School Diploma
Concord Charter School, Graduated 2016
Chicago, Illinois
SKILLS
  • Basic Math
  • Communication Skills
  • Computer Literacy
  • Computer Skills
  • Cash Handling
  • Time Management
  • Sales
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