Caribou Coffee

Working at Caribou Coffee: Company Overview and Reviews

Caribou Coffee
Caribou Coffee
3.7
1005 reviews
Caribou Coffee Ratings
3.7
Average rating of 1005 reviews on Indeed
3.5Work-Life Balance
3.0Pay & Benefits
3.2Job Security & Advancement
3.2Management
3.7Culture
Headquarters
Brooklyn Center, MN
Employees
1,001 to 5,000
Revenue
$100M to $500M (USD)
Industry
Food and Beverages

Popular jobs at Caribou Coffee

 Average SalarySalary Range
125 salaries reported
$14.76
per hour
$7.35-$22.75
115 salaries reported
$14.04
per hour
$7.25-$21.10
22 salaries reported
$11.18
per hour
$7.25-$17.85
32 salaries reported
$13.93
per hour
$7.25-$23.15
25 salaries reported
$15.52
per hour
$7.75-$24.05
Salary Satisfaction
41%
Of the employees are satisfied about their pay
Based on 1645 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Caribou Coffee Reviews

All LocationsAberdeen, SDAlameda, CAAlbert Lea, MNAlbertville, MNAlexandria, MNAmes, IAAndover, MNAnkeny, IAAnoka, MNApple Valley, MNArlington, VAArlington Heights, ILAthens, GAAtlanta, GAAuburn, ALAurora, COAustin, MNAvon, OHBarrington, ILBaxter, MNBeachwood, OHBemidji, MNBig Lake, MNBirmingham, MIBismarck, NDBlaine, MNBloomington, MNBlue Ash, OHBrainerd, MNBristow, VABrookfield, WIBrooklyn, NYBrooklyn Center, MNBrooklyn Park, MNBroomfield, COBuckhead, GABuffalo, MNBurke, VABurnsville, MNCambridge, MNCape Coral, FLCaribou, MECary, NCCastle Rock, COCedar Falls, IACedar Rapids, IACenterville, OHCentre, ALChampaign, ILChamplin, MNChanhassen, MNChapel Hill, NCCharlotte, NCChaska, MNCherry Hills Village, COChicago, ILCincinnati, OHCircle Pines, MNClive, IAColorado Springs, COColumbus, OHCoon Rapids, MNCoralville, IACottage Grove, MNCrystal, MNCrystal City, VADallas, TXDarien, ILDelano, MNDenver, CODes Moines, IADetroit, MIDetroit Lakes, MNDublin, CADublin, OHDubuque, IADuluth, MNEagan, MNEau Claire, WIEden Prairie, MNEdina, MNElk River, MNEnglewood, COExcelsior, MNFairfax, VAFairfield, IAFalcon Heights, MNFalls Church, VAFargo, NDFaribault, MNFridley, MNGilbert, AZGlenview, ILGolden, COGolden Valley, MNGoleta, CAGrand Forks, NDGrand Island, NEGrand Rapids, MNGrosse Pointe, MIHastings, MNHayward, WIHermantown, MNHibbing, MNHoffman Estates, ILHomewood, ILHopkins, MNHudson, OHHudson, WIHumboldt, IAHutchinson, MNInver Grove Heights, MNIsanti, MNKansas City, MOLa Grange, ILLakeville, MNLakewood, COLawrence, KSLeawood, KSLincoln, NELino Lakes, MNLone Tree, COLong Grove, ILLong Lake, MNLoveland, COMadison, WIMadison Heights, MIMahtomedi, MNMankato, MNMaple Grove, MNMaplewood, MNMarietta, GAMarshall, MNMason City, IAMedina, MNMendota Heights, MNMenomonie, WIMequon, WIMerriam, KSMidwest, WYMilwaukee, WIMinneapolis, MNMinneapolis-Saint Paul, MNMinnetonka, MNMinot, NDMission, KSMitchell, SDMoline, ILMonticello, MNMoorhead, MNMorton, MNMound, MNMounds View, MNNaperville, ILNew Brighton, MNNew Hope, MNNew Richmond, WINorth Branch, MNNorthbrook, ILNorth Oaks, MNNovi, MIOakbrook Terrace, ILOakdale, MNOak Park, ILOmaha, NEOnalaska, WIOrmond Beach, FLOsseo, MNOverland Park, KSOwatonna, MNOwings Mills, MDPalatine, ILPercival, IAPeru, ILPewaukee, WIPhoenix, AZPittsburgh, PAPlymouth, MAPlymouth, MNPrescott, WIPrior Lake, MNRacine, WIRaleigh, NCRamsey, MNRaphine, VARapid City, SDRed Wing, MNRice Lake, WIRichfield, MNRichmond, VARochester, MNRochester Hills, MIRockville, MDRocky River, OHRogers, MNRomulus, MIRosemount, MNRoseville, MNSaint Anthony, MNSaint Charles, ILSaint Cloud, MNSaint Joseph, MOSaint Louis Park, MNSaint Paul, MNSaint Peter, MNSanta Barbara, CASartell, MNSauk Rapids, MNSavage, MNShakopee, MNShoreview, MNShorewood, MNSilver Spring, MDSioux City, IASioux Falls, SDSpringfield, ILSpring Lake, NCSpring Lake Park, MNSt. Louis, MOSteele, NDSterling, VAStevensville, MIStillwater, MNStillwater, OKStreet, MDStrongsville, OHSuperior, WISycamore, ILTampa, FLToledo, OHTroy, MITucker, GAVadnais Heights, MNVernon Hills, ILVirginia, MNWalcott, IAWashington, DCWayzata, MNWest Des Moines, IAWest Fargo, NDWest Lafayette, INWestminster, COWest Palm Beach, FLWest Saint Paul, MNWheaton, ILWhite Bear Lake, MNWillmar, MNWilson, NCWinona, MNWoodbury, MNWorthington, MNAbu DhabiAl-AynDubaiDubai Healthcare CityMedia CitySharjahBurnsville, NBḤawallyKuwait CitySalmiyaMuscatManilaDohaRiyadhAnkaraBursaEskişehirİstanbulKadıköyPendikSamsun

Overall Reviews at Caribou Coffee

4.0
Shift Manager | Mankato, MN | Sep 4, 2018
Fun work environment
It can be stressful on days, but working in such a fun environment kind of makes it worth it on days it isnt stressful. Typically when you walk into work, you clock in and then go to where you are assigned for the day and wait for customers to come in. While waiting you are basically prepping, cleaning, and talking with your coworkers.
4.0
Barista | The Greens, NC | Aug 7, 2019
Fun work place and good staffs
Good working environment, Easily apply for company loan,Friendly staff, Salary on time and provide trainings and other programs on monthly basis, Incentive on time as per target given.
ProsSalary on time
4.0
Assistant General Manager | Edina, MN | Dec 15, 2018
Management and pay
Sometimes you could work for someone amazing and sometimes you could work for the worse people ever. Most of the time the managers push everything onto their assistant. For example if someone calls in sick the manager will refuse to with come in or stay, so the assistant will more than likely be asked to stay all day or come in on their only day off. I worked about 60+ hours a week while my manager only worked about 40, even though we're always told that they have to work a minimum of 47 hours. The pay wasn't worth it but my team was. I was only making a dollar more the most of my supervisors, plus managers don't get tips so they were definitely making more than I was.
ProsTeam
ConsPay and management
5.0
Front of House Manager | Minneapolis, MN | May 7, 2018
18 months
Being in role for 22 months without an opportunity to advance was difficult to accept. I ran great financials in 2017 and into 2018 and my bonuses were generous.
5.0
Customer Relations Representative | Minneapolis, MN | Nov 27, 2013
Productive and fun place to work
Processed and invoiced large orders for commercial customers via phone and online. Responded to customer inquiries of product information, shipping and account updates data for all account information into system.
5.0
Customer Service Representative | Saint Paul, MN | Dec 2, 2018
Excellent Costumer service
Caribou coffee Serve Costumer With great care of service like smiling while taking orders making sure drinks are great communicate and Serve coffee lovers with high energy
2.0
Cleaner | Alameda, CA | Feb 13, 2017
very fun and outgoing but had its faults
I loved the people, loved mornings, enjoyed my responsibilities. I was just losing a lot of hours because of labor, and I didn't like that.
Prospeople
Conshours
3.0
Assistant Store Manager | Saint Paul, MN | Jan 31, 2017
Fun workplace for short-term
It would be hard to work here for more than a year, or in any customer service job if you intend to make it your career. Management does what they can to create good work environments, and are often very successful.
ProsFree Food/Drink
ConsLack of flexibility
5.0
Shift Manager | Brooklyn Center, MN | Sep 10, 2013
Offered a rewarding job in customer service.
Provided customer service in a retail environment as a greeter and barista. As a Shift Supervisor, played an active role in overall management of the daily store operations by motivating Team Members to actively upsell and attain corporate sales goals, inventory management, cash verification, and side job delegation to ensure a well run store. The company really inspired to me to assess what my personal goals and dreams are for my future. I learned that it is not always how much money you are making that makes the job worth it, but rather the values you adopt and fulfillment that you can have through serving others. The hardest part of the job was that I didn't have the time to climb the ladder. I wasn't making enough money and grew dissatisfied, simply because I could not afford to support my family. The most enjoyable part of the job was getting to know the customers that would come in on a regular basis. I tried to also offer a welcoming smile and cherry spirit for those who visited my store.
2.0
Shift Manager | Bloomington, MN | Aug 29, 2017
Mall Caribou Coffee
Fast paced, too many people upfront working the coffee bar, Manager uses you to fill the void she lacked to fill prior to your shift, sells you a bill of no goods offers you a Lead position in interview never follows thru. Works you every weekend! Not specified in your interview.
ProsIn the Mall of America
ConsBad management poor peer group.
5.0
Clerical Worker | Al Ahmadi | Apr 20, 2017
very good
good working environment. the hardest part of the job is where i have to learn and memorize all the recipes on how to make an coffer and do the clerical works.
4.0
Business Development Manager | Riyadh | Aug 11, 2017
Challanging and long working hours
it was always challenging to start a day when you had multiple operation and departments to handle , it was interesting and same time used to have lots of fun with the staff
Pros8 working hours
Consno cons

Questions And Answers about Caribou Coffee

How long does it take to get hired from start to finish at Caribou Coffee? What are the steps along the way?
Asked Jul 18, 2016
It took me about a week to get hired. i had some experience under my belt. They needed workers because of schooling. Getting an interview as soon as possible is vital to getting the job you want or need. Dress appropriately for the job you are getting. Always smile and be positive and it's okay to be nervous.
Answered Sep 24, 2019
Its pretty fast if you are already on the company website, if you aren't you'll have to get on it to even be considered.
Answered Nov 24, 2018
What would you suggest Caribou Coffee management do to prevent others from leaving?
Asked Mar 22, 2017
Don't just hire high school and college students. They are unreliable and less experienced. Pay more to the people with more experience. Having decades of experience is worth way more pay than a young person's part-time first job.
Answered Sep 30, 2021
Be more communicative with team members. Everyone places so much credit towards the GM and while yes, they're obviously very important- what would a leader be without a team behind them? There really isn't enough credit given to the loyal employees who stick around or do extra work to keep the team together.
Answered May 11, 2021
On average, how many hours do you work a day at Caribou Coffee?
Asked Dec 10, 2017
Hours worked varies by store and position. We strive for schedule flexibility and suggest partnering with the General Manager if you have specific needs for your schedule.
Answered Jan 28, 2020
IT depends, really. I'm a shuft lead there and I get shifts anywhere between 9-12 hours,a day, totalling right around 40 hours a week and there are team members that get the same hours as me. There are other managers who only work 6 hours a day and get closer,to 30 hours, and team,members that match that. There are team members at my,stire that work only 2 6 hour shifts or a couple four hour shifts. Never really any shorter than 4 hoirs though. It just depends on your availability VS what you bring to the table while working.
Answered Jun 22, 2019
How did you feel about telling people you worked at Caribou Coffee?
Asked Nov 7, 2016
Was praised as a barista.
Answered Nov 4, 2020
I feel okay with it.
Answered Sep 24, 2019
What is the vacation policy like at Caribou Coffee? How many vacation days do you get per year?
Asked Nov 7, 2016
I was given zero vacation days, and getting shifts covered even for necessary reasons was a nightmare.
Answered Sep 17, 2019
You can always request a vacation and as long as it is far enough out and doesnt coincide with any known events in your area theres no reason you wont get approved. If you're asking about PTO, a regular team membwr starts earning after i belive either 6 months or a year, and it's 1 hoir for every 35 hours worked. Managers on the other hand, begin earning PTO on their first day. Ive worked with Einstein for about a year and have almost 40,hours PTO
Answered Jun 22, 2019