Working at Canada Revenue Agency: Company Overview and Reviews

Canada Revenue Agency
Canada Revenue Agency
4.6
7 reviews
Canada Revenue Agency Ratings
4.6
Average rating of 7 reviews on Indeed
4.0Work-Life Balance
4.2Pay & Benefits
4.4Job Security & Advancement
4.4Management
3.8Culture
Headquarters
Ottawa, CA
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Government

Popular jobs at Canada Revenue Agency

 Average SalarySalary Range
1 salary reported
$36,000
per year
$18,000-$54,000
1 salary reported
$45,000
per year
$22,000-$68,000
Salary Satisfaction
88%
Of the employees are satisfied about their pay
Based on 17 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off

Canada Revenue Agency Reviews

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Overall Reviews at Canada Revenue Agency

4.0
Criminal Investigator | West, TX | Jan 5, 2017
Professional and Interesting Workplace
I have only began working since January 2017, but so far I find the CRA to be an interesting division in the government sector. I have so far been undertaking its orientation program and was reading information in regards to what my division's role is and how to execute our responsibilities correctly.
Prosfriendly environment
Consstrict rules
4.0
Customer Service Representative | Ontario, CA | May 24, 2018
Good place to work
If you like numbers. Otherwise it can be very painful to get through the day. Overall I enjoyed it but when I got a transfer to the CBSA I jumped at the opportunity to leave for more money and a more exciting job.
ProsPay, Benefits, Time off
ConsStressfull, Boring
5.0
Technician | Keaton, KY | Jan 18, 2016
Productive always busy
Extremely safe place ,very easy to get along ,very busy never a dull moments,also it's very adaptable and extremely friendly supervisors who is never judging you for anything. At the same token teaching you new thing instead of being selfish.
ProsInformation meetings every Mondays and Fridays
Consnon
4.0
Collection Agent | Colorado | Sep 7, 2018
Very encouraging work environment from management.
I enjoyed my experience at the CRA. My co-workers were very encouraging and positive. I enjoyed coming to work and learning about the company and the potential for growth.
5.0
Non-commissioned Officer | Colorado | Sep 12, 2018
fun to work
it was a good place to work and get great experience. the managers were very easy going and helpful. There was lots of opportunities to take on new roles.
5.0
Auditor | Pike County, KY | Apr 22, 2013
Professional
It was a very professional and highly respectable job. The people of the Canada Revenue Agency (CRA) collect taxes and deliver social and economic benefits on behalf of the federal government. The 40,000 people of the CRA are an important part of Canada's economy and security. We touch the lives of nearly every Canadian. Our goal is to provide the best possible service to all Canadians through our offices across the country.
5.0
Clerk | Terminal, UT | Feb 27, 2019
respectable workplace
It was a good place to work with a good location. The management changes a lot which sucks but it is still worth it. Office work, with good sized cubicles.
5.0
Information Technology Specialist | Ottawa, ON | Oct 26, 2019
Dynamic
As a manager in cyber security you day is always unpredictable an exciting. Each challenge presents a learning opportunity and you have the ability to work with some of the top professionals in the field.
3.0
Liaison | Vancouver, BC | Mar 8, 2020
Good for short term
Good job for the short term to makeup a decent wage. The culture is very toxic and backwards and there are alot of unmotivated people you're always surrounded by.
5.0
Customer Service Representative | Mount Pearl, NL | Sep 16, 2020
Great people, always willing to help you when needed.
Must enjoy a desk position! Although they did have the option of adjusting the desk height to allow for standing to break up sitting all day. The supervisors and managers are fantastic and all have “been” where you are so they understand your frustrations and give great coping advice.
ProsGreat pay and benefits, awesome people.
ConsCall centre work
5.0
Clerk | Ottawa, ON | Feb 26, 2015
The Canada Revenue Agency
A typical day in my position is a busy and fulfilling day filled with puzzles and discrepancies in accounts under which I must solve. I learn how to manage my time as in instances some cases may be quite time consuming. We have deadlines to meet therefore I must be diligent in time management. I work with a great Team, we all excel at one part of the Pensions Verification Program. If lacking information in a certain area we can depend on one another to have information that may help solve the issue. We spend 7.5 hrs daily together and it is a well spent 7.5hrs. We are constantly learning together and in my Department are all Team Players. The most difficult part of my job, I would have to say is awaiting correspondence from clients. Our clients have a deadline to submit their proof, however if it is just one day late we cannot accept their submission. Unfortunately this happens quite often and it is very disappointing to the clients, but they are notified well in advance on when their submissions are due. The most enjoyable part of my job is solving the puzzles the difficult cases, time consuming yes, but very challenging.
ProsIn house courses, Connexions our Library and the various celebrations such as Canada Day
ConsI enjoy my job tremendously, however due to family I must look at relocating.
4.0
Administrative Director | Toronto, ON | Sep 3, 2014
Good work-life balance
flexible work, enough sick leave, 3 weeks vacation paid Very approachable co-workers and managers
Prosflexible work, enough sick leave, 3 weeks vacation paid
Consshort break, few social events
5.0
Senior Programmer Analyst | Billings Bridge, ON | Apr 10, 2020
Productive environment with lots of challenges .. Never a boring moment.
Excellent and supportive Group of people from the directors, managers and down to the staff. Very intelligent and knowledgeable. Well organized and very pleasant to work with. Every one of them. The Directors, the Managers and the experts of all departments quite friendly and approachable and extremely knowledgeable. I highly recommend that office as an excellent place to work.
4.0
Assistant Director | Ottawa, ON | Dec 12, 2019
Needs to focus on more structure and equal opportunity in the workplace.
Work structure needs improvement. All people need to be treated equally in reference to career opportunities. Job applications take much to long to process. Too many managers. All though having said that my patience, people skills and work ethics are quite strong. Key is to not take anything personally. My experience was quite good. I thoroughly enjoyed working daily with my co-workers.
5.0
Tax Examiner | Saint John, NB | Sep 25, 2019
Government work
Governments are in the business of making 'widgets'. This organization is unique in that it is considered one of the best managed Agencies or Departments in the Federal Government.
3.0
Customs Officer | Toronto Pearson International Airport, ON | Mar 12, 2019
Rewarding
Customs Officer at Pearson International Airport, are responsible to facilitate the flow of legitimate travellers and trade and enforce several Federal statutes and regulations that keep our country and Canadians safe.
5.0
Customs Officer | Ottawa, ON | Jan 8, 2019
Great government career
My work with Customs prepared me for very quick and well respected marks for passing the Customs Brokers Professional Course. Well respected job within the community of importers and exporters. Prestigious job with a lot of pride in the work I was doing. Obtained a side job teaching the Customs Course to full time students at St. Clair College.
ProsGovernment job with great benefits. Very rewarding work.
ConsHaving to learn French, fluently once I moved to Ottawa, Didn't get much of a chance to find appropriate courses, to take

Questions And Answers about Canada Revenue Agency

How do you feel about going to work each day at Canada Revenue Agency?
Asked May 24, 2018
Awesome. Feeling of belongingness.
Answered Feb 13, 2020
I enjoyed it for the short time I was there.
Answered May 24, 2018
What questions did they ask during your interview at Canada Revenue Agency?
Asked Feb 13, 2020
About professional ethics and skills that I possess.
Answered Feb 13, 2020
What tips or advice would you give to someone interviewing at Canada Revenue Agency?
Asked Nov 19, 2019
Be prepared and know what job your applying to and what this agency does.
Answered Nov 19, 2019
How are the working hours at Canada Revenue Agency?
Asked May 24, 2018
Hours were set so you didn't have to worry about when you were starting or when you would be leaving. Weekends off, as well as holidays.
Answered May 24, 2018