How to Make Your Next Busser Hire

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Last updated at 09-18-2020 12:25:32

Overview

Methodology

More than 7,396 companies advertise 47,359 Busser jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Busser most efficiently.

Hiring Process

In the past quarter, we’ve seen 14,677 job posts from 2,783 employers in the United States. This is a increase of 39.4% compared to the previous quarter. On average, there are 23 Busser job seekers for every active Busser job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Retail Sales Associate, Warehouse Worker, Delivery Driver, Busser, Customer Service Representative, Server, Sales Associate, Cashier, Crew Member, and Host/Hostess seem to be the most sought after jobs amongst the Busser candidates in the United States. This is pretty consistent compared to the same data in the last 6 quarters. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Busser candidates who are actively applying to jobs in this same period, we see that 60.2% of the active Busser candidates have less than 3 years of experience, 25.9% have between 3-5 years of experience, 10.2% have 6-10 years of experience, and 3.7% have over 10 years of experience. The average years of experience has shifted from an estimated 3.4 years to 3.7 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include restaurant experience, customer service, communication skills, English, bartending, bussing, serving, sanitation, host/hostess experience, and guest relations. Demand for serving, host/hostess experience, English, customer service, bussing, hospitality, restaurant experience, time management, computer skills, and guest services has significantly increased. If you are looking for a Busser with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.4 as many applies as those without it. In the past quarter, less than 11.2% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 40.0%.

Example Busser responsibilities

  • Provide outstanding customer service to customers by greeting and seating them, assisting them with locating items, taking their drink orders, and welcome them back if they have visited your business before
  • Clean the dining areas, tables, and chairs to keep the area tidy and make it inviting for customers
  • Perform small tasks such as clearing table or takeout containers
  • Maintain an organized supply closet
  • Communicate with supervisor about any problems or special requests

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Busser positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Texas, Florida, California, New York, and Nevada are the states that have the highest demand for Bussers. California, Florida, Texas, New York, and Nevada are where most job seekers are searching for Busser jobs. If we look at the Busser to job ratio, Texas, Missouri, Pennsylvania, Kentucky, and Tennessee have the lowest number of Busser applicants per job. Washington, Connecticut, Nevada, Rhode Island, and Montana have the most active Busser job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 343,831 job seekers interested in Busser opportunities in the United States. That’s a 92.7% increase compared to the previous quarter with 178,465 active job seekers. Around 60.2% of the active Busser candidates have less than 3 years of experience, over 25.9% have between 3-5 years of experience, 10.2% have 6-10 years of experience, and 3.7% have over 10 years of experience. The average experience level of the available Busser candidates is 3.7 years. Active candidates in the Busser profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Busser candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 8,049 Bussers from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Olive Garden, Texas Roadhouse, Outback Steakhouse, The Cheesecake Factory, Cheddar's Scratch Kitchen, IHOP, P.F. Chang's China Bistro, Inc., Red Robin, Applebee's, and Darden Restaurants.

After analyzing post-interview data from Busser candidates in the last 6 months, we see more than 67.7% of the candidates self-reported being hired within 1 to 2 days. Around 96.9% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Busser candidates are expecting a on-site interview, background check, and phone call/screening. Most employers do not require a they have no interview, drug test, or problem solving exercises. If you are trying to hire your next Busser quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 77.2% of the candidates had a good or great interview experience, and more than 57% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • How many years of experience do you have as a Busser?
  • What makes you the best candidate for this position?
  • Tell us about some of your past restaurant experience.
  • What would the Manager have to say about you?
  • What are your strengths and weaknesses?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Busser salary offered by employers increased for 3 out of 6 consecutive quarters in the United States. In the last quarter, we see a increase of 7% from $26,304.6 to $28,073.28 compared to the quarter before, which is the biggest increase in the past 6 quarters. For Busser positions, the most common benefits job seekers reported being offered by employers include: discounts by 86.0%, healthcare insurance by 16.5%, dental insurance by 11.6%, a 401k plan by 10.6%, paid time off by 10.6%, vision insurance by 8.4%, and stock options/grants by 2.2%. While still relatively rare, more and more employers now offer flexibility benefits, including mostly remote, somewhat remote, paternity leave, location variety, fully remote, flexible working hours, maternity leave, and sabbaticals, to attract and retain Busser candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 15.6% of the employers conducted a background check, and 5.9% of the employers conducted a drug test prior to the hiring of their Busser candidates.

Onboarding

When you’re ready to hire a Busser, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Busser candidate through the hiring and onboarding process.
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