My day starts with preparing myself by gathering as much information from the system about orders that were blocked for delivery, making sure those customers know why they blocked and usually it is an account issue - not having paid. On he customer and arranging proof of payments to make sure the will then have to follow up on the issue by notifying customer receives his stock and the sale is made, thereby getting closer to volume target.
I then print their targets for the day, plan the route and head out to the trade planning every call by volume target, availability and optimizing model stock to decrease the risk of stock outs even in the event off account issues. Discussions about pricing, notifying and implementation of adhoc or regional promotions to create pull from customers to consumer is key. Packing and shelf planograms must be communicated to the trade representative as well as competitor activity to the manager and the key accounts manger where applicable.
The challenging part of my job is the slow reaction of my giant company to an ever changing market. I need to make plans that not only satisfy the end consumer but also to keep my customer base and relationships on par.
I've learnt that in this industry consistency and reliability is the name of the game. You don't over promise and under deliver. The more reliable I am to my customers (especially in a market affected by dark marketing) the more they are loyal to putting your brand in he face of the cons
Prosmaking it work under a tough regulated enviroment
Consprocesses are slower than that of what i was i used to. one size fits all structure.
Sunset Industry with cutting headcount and stressful environment
Cons
While working as an intern there, I observed that employees were always on their toes for fears of losing their job. Work life balance was not the best, OT was encouraged and employees were quite stressed at times.
The company supposedly implemented a lean management system (Integrated Work System), which focuses on lean management, but it seems that the employees and technicians are not accepting of the idea. The principle/milestones achieved are only on paper, but do not represent the actual reality. Management needs to reevaluate the goals and systems in place.
Pros
Fortunately, I was working under a good supervisor. He guided me through the work and taught me on the importance on lean management in manufacturing. Unfortunately, he left shortly after my internship ended.
Top management supervision, Very regular, HSE wised activities, On time admin. discipline
I indeed admire the regulations, standards and schedules in the whole company in regard to personel attending for their duties or getting services.
The most important subject in BAT is the security affair. I may express my feeling and overall conclusion in the company EH&S is one of the toppest duties for any individual.
The culture is good enough, management supervision is sensible every where visible and invisible. Special days and Feasts are much considered and respected by the management team.
ProsAll day meals and breaks are considered free
Consshort breals and SSO is offered according to the local regulations
5.0
Electrician Assistant | Liverpool, NY | Mar 28, 2019
Friendly managers and staff
Working for BAT was brilliant I worked in various departments and different jobs. I started in the pool department and when I left I was a Electricians Assistant. The managers and staff where always listen to new ideas and where easy to talk to, and where interested in staff well fare. When my wife past away they gave me time off and the Staff and Managers had a whip round to help me with funeral expenses. I have had several jobs and found that the back stabbing and trying to score points where alien to me as this never happened in the BAT.
ProsFree lunches, health care, dental care, discounts, friendly managers and staff
Good organization structure and great company culture
"It's extremely challenging to whom working in the tobacco industry particular marketers to build marketing strategy in a highly regulated industry like ours. It is like swimming with our hands and feet tied, but still we are not allowed to drown but to win. Personally I think challenges can help us reach a higher limit of ourselves. To me, BAT is a great environment to enrich my knowledge and skills - it is a place where employees are encouraged to propose even the boldest ideas."
Great place to work with great values and guiding principles
a typical day at work was quite interesting; each day came with new challenges and different opportunities. My ability to analyse issues looking at different perspectives and to multitask was greatly improved.
Working with really intelligent people also kept me on my toes driving me to seek improvement of self on a daily basis.
BAT is definitely a fun, welcoming and great place to work. There is an enabling environment for growth and employees are held in high esteem.
BAT creates that environment that wants to keep you in the office not just for work, but also for fun. I learned how to interact professionally with people, especially people from other parts of the world.
The workplace culture is very warm and always inviting. The hardest part of the job is the fact that there was really nothing hard about the job. It was fun!!
The most enjoyable part of the job is getting rewarded on the go for every mini project you deliver on. Now, that's very encouraging.
Servicing outlets according to the a step of a distribution call, to
Ensure that agreed objectives are met and that the company is projected as a professional/ best practice company
Full responsibility of the customer order
Management process of all outlets in territory.
(I nil- Order taking, managing costumer accounts credit & stock quantities limitations, double orders)
Full responsibility for the following aspects- within the customers’ business development process,
This was my first job and I couldn't ask for more. I learned a lot, they invest in you, in your development, sending you to different workshops and teaching you on the job.
They have a great career path definition and respect this most of the time. They invest in their managers so they can be properly train to manage people.
The only inconvenient is that you are so interested in do a great job and be in the spotlight so you can grow fast that you forget about your personal life.
Dia en el trabajo:Creatividad, Innovación, avance.
Aprendi acerca de tecnología constante mejor manera para trabajar.
La direccion/gerencia:El mejor liderazgo interactivo que he visto en muchas empresas.
Cultura laboral aprender haciendo, siempre trabajo en equipo.
Lo mas difícil del trabajo: las dificultades se convierten en retos, trabajo en equipo.
Lo que mas me gusto.Que hay mucho sentido de pertenecia,empresa empleados, empleado , empresa.
I am the Global Service Desk End Market Operations Manager for Asia Pacific and my remit is to ensure the quality of the delivery of service from the Fujitsu Service Desk to BAT End Markets in Asia Pacific. My role also includes responsibility for running the Major Incident Management process within Zone 3 but also globally if required.
The service is managed through a monthly Service Review structure with the markets and Fujitsu but I also act as an escalation point for the markets for high priority issues into the Fujitsu desk but also for Fujitsu back to the markets.
An important part of the job is the landing of projects from all parts of BAT at the service desk. These could be incredibly small projects to massive projects like Tao.
What’s a typical day like for you in BAT? A typical day for me in BAT involves managing any escalations that may have come to the Global Incident and Crisis Management team and contacting the desk and the service line owners to help see any incidents or requests through to fruition. I could also have a Service Review with an end market which requires a great deal of preparation in terms of analyzing reports for the Fujitsu KPIs, reviewing the IMF results along with the actual review and follow up. Thankfully a typical day doesn’t involve a MI but we must continuously scan the large amount of P1 and P2 alerts we receive from the desk on email for anything that has the potential to be a major incident.
What’s the best thing about your jo
un dia en mi trabajo es ir con los clientes cobrar y depositar el dinero de la cuenta a final del dia me gustaba el trabajo de merchandiser por que era viajar mucho salía de puebla hiva a Atlixco y Tlaxcala amozoc aprendi sobre las ventas y tratar con personas diferentes era muy agradable eso mi gerente tenia un gerente cuando inicie es muy buen gerente por que por que siempre apoyaba a su equipo y estaba al tanto de nosotros gracias a el ganamos barios premios en monedero electrónico y siempre abogabo por nosotros el siempre decía yo abogo por ustedes siempre y cuando sea verdad o este en un error la empresa pero no voy a parar lo que es irremediable gracias a el aprendi mucho sobre este empleo pero mandaron un nuevo gerente y todo cambio nos separo a los integrantes del equipo anterior y ahora vamos muy lento pero es una persona responsable, mis compañeros son muy buena onda gracias a ellos aprendi a usar la hand hell y me eseñaron a vender tamben a depositar un amigo que me eseño y me dio su apoyo desde que ingrese bueno todos los que fueron de mi grupo son muy pero muy buenos de cada un o aprendi cosas diferentes aclaro lo bueno ellos me decían que no hiciera nada indebido por que era nuevo y no querían que me maleara me dijeron que nuca escuchara a otros vendedores por que muchos son muy mañosos y que de ellos solo voy a ganar que me corran que mejor sea honesto otro amigo que me enseño a base de regaños como liquidar y cobrar al cliente me enseño a trabajar bajo pres
Prosseguro de vida, aguinaldo caja de ahorro fondo de ahorro al 13% lo que ahorraba la empresa me daba lo doble, bales de despensa 13%
24/7 work place, demanding, diverse, gained a lot of experience
• PA to Head of Trade & Head of Marketing
• Diary/Calendar Management
• Travel bookings and creating itineraries for business trips
• Booking day events for GM’s, HoD’s - Wimbledon, Golf tournaments, Rugby etc.
• Processing Expenses/Payments/invoice
• Numerous projects e.g Event planning, PowerPoint presentations, maintaning the BAT booklet with all updates on the brands, and how the company is progressing
• Approving invoices/Purchase orders/payments/Software access/RMAT’S/Annual leave request
• Dealing with all invoices, raising Purchase Orders, creating new vendors, Good Receipting them through SRM for payment
• Keeping record of sickness leave, updating absence certificates to the SAP system
• Meeting & Greeting worldwide potential clients, other EA, & MD’s
• Main point of contact for agencies, potential clients – Attending arranged events on their behalf
• Trade Marketing Coordinator to representatives in field
• Liaising with Area Regional Mangers updating them on their team orders, stock takes and keeping track of distributed stock
• Collecting each TMR’s records on a monthly basis, accounting for every stick and gram of tobacco that was swapped, sold or sometimes stolen (along with signatures/recorded emails/police reports), up-dating the final spreadsheet of what stock should be remaining with each rep for the following months order
• Communicating with Safestore & Big Yellow Self storage setting up/closing units for the Reps in field
• Forwarding
Es una excelente empresa donde permite el desarrollo de cada empleado y constantemente innova tanto productos como procesos.
El dia laboral es largo ya que inicia a las 6:15 am y finaliza entre 7 y 9 pm. Durante la semana tenemos 1 dia asignado a análisis de informacion y el resto son de trabajo en calle acompañando al equipo de ventas en desarrollar sus habilidades y destrezas de venta. Los principales aprendizajes fueron manejar el estress y la presión a favor para lograr dia a dia mes a mes los objetivos que la empresa nos pedia , entendiendo que los beneficios directos son en el bienestar laboral y monetario de cada uno de los que hacemos posible los resultados. Proveia a mi equipo de colaboradores feedback tanto de su quehacer diario como hacia mi persona , entendiendo que valia la pena eforzanos y avanzar todos los dias un paso mas. En cuanto mi superiores siempre fueron exigentes y ecuanimes en los objetivos trazados y proveian las herramientas ncesarias y la dirección clara para garantizar los resulados. Mis colegas son gente entregada al trabajo y que nos gustaba compartir bestpractices que sumaban y hacian sinergia a la hora de implementar. Lo mas dificil efectivamente fue manejar la presión y el estress para que no llegara a influir de manera positiva en el ambiente laboral , familiar y de salud. Sin lugar a dudas una gran aventura en British durante 24 años , esta empresa me permitió crecer y aprender numerosas habilidadades que al dia de hoy es el capital que me queda y que ofrezco a ustedes en diversas posibles posiciones de su rganización dnde crean que pudiera sumar a su gran labor.
ProsSGMM, prestaciones MUY superiores a las de ley, Misión y Visión, beneficios preferenciales como seguros para familia.
ConsCalidad de vida muy sacrificada a nivel familiar
Appreciate working in this company, International working habits
indeed, after my higher technical studies in France, I had been recruited by BAT (British American Tobacco International) for its technical department in Brussels in order to send me to CAMEROON in their new subsidiary.
arrived in their subsidiary in feb 1988, and then then Immediately transferred to the technical department as assistant factory engineer for about 15 months.
Then later on I took over the technical department as a factory engineer in 1990.
my responsibilities were:
Tacking part of daily meeting and briefing on maintenance issues from the hierarchy.
make sure the entire factory running with its three shift, work non stop to satisfy the market demands.
therefore I was responsible for the following technical and factory maintenance such as services, electrical, mechanical, electronic, cold and air conditioning, and other services related to production such as fork lift truck.
Make sure that unscheduled maintenance activities direct at the line with different team work.
responsible for factory new projects (new machinery installations, implementation of hygiene rules environment and safety)
Fulfill the commitment to ensure a safe and healthy work environment.
also responsible for the maintenance of green spaces around the buildings of the factory and even the pool)
responsible for the all factory fire network (RIA, sprinkler smoke detectors)
I have increased skills in technical management
electricity distribution HTVAC and DC
electromechanical elect
E' un azienda flessibile, che forma le persone e le rende consapevoli delle proprie capacità
Una giornata di affiancamento sul campo:1. individuazione della risorsa da affiancare con la definizione (a priori) degli obiettivi da conseguire durante la giornata (i.e. verificare la piena comprensione delle implementazioni delle strategie e dei piani di marketing, capacità nell'individuazione delle priorità, capacità alla negoziazione win-win-win). 2. Affiancamento supportato da suggerimenti utili al processo di cycle targeting, feedback continui derivanti dall'osservazione del collaboratore sul PdV, 3. Fine giornata: condivisione delle aree di forza e attività di svilippo per la risorsa.
Cosa ho imparato: in una frase 'People make the difference'.
I colleghi di lavoro: è fantastico valorizzare la diversità dei singoli, che è il più grande potenziale che ciascuno di noi ha e può offrire agli altri, al team e all'azienda. Il diverso modus operandi con cui ognuno persegue gli obiettivi, è un valore aggiunto per il team solo se il capo riesce a trasformarlo in un 'volano' a beneficio della squadra.
La parte più difficile del mio lavoro: adattare lo stile di leadership per tirar fuori il meglio degli individui e del gruppo. E' difficile in quanto richiede molta energia e proattività rispetto ad un atteggiamento standardizzato, sicuramente più semplice ma inefficace ad ottenere il meglio da parte di ognuno.
La parte più piacevole: creare un ambiente in cui le persone si sentono coinvolte, stimolate e motivate ( e supportate) al raggiungimento dei risultati che non
BAT Italia ha rappresentato la mia prima esperienza lavorativa, e personalmente la valuto come estremamente positiva.
All'interno del Dipartimento di Compliance/Risk Management ho tendenzialmente condotto con il mio Line Manager le attività strumentali al completamento dei principali cicli di controllo interno e di monitoraggio/gestione dei rischi, interfacciandomi spesso con le altre funzioni nell'espletamento delle mie mansioni. Tra le altre attività la gestione dell'emissione di deleghe in azienda e la conduzione di alcune verifiche ad-hoc, quando necessarie.
E' stata un'esperienza estremamente positiva perchè mi ha permesso di rompere il ghiaccio con il mondo del lavoro e, con specifico focus sul lato Compliance, mi ha fatto vedere a 360 gradi l'azienda permettendomi di arricchire notevolmente il mio bagaglio di conoscenze. Ad un lavoro comunque talvolta molto impegnativo si è affiancato un ambiente molto positivo, nel quale i colleghi hanno spesso permesso di rendere meno pesante la giornata di lavoro ed i rapporti umani sono sempre stati molto cordiali.
Il dover interfacciarsi spesso con altre funzioni è stato croce e delizia del mio lavoro in quanto ovviamente talvolta organizzarsi con altri dipartimenti poteva risultare impegnativo a causa dei carichi di lavoro; tra gli aspetti positivi sicuramente quello umano, ma anche la consapevolezza del vivere una realtà operante su scala globale come un esperienza che mi ha sicuramente fortificato professionalmente, in atte
3.0
Trade marketing representative | Иркутск | Mar 3, 2020
Будь готов обслуживать и разрываться
Сразу расставлю точки над i - мнение субъективное, отражает сложившуюся ситуацию именно с автором.
Итак
собеседование - сложное, но интересное, если подготовиться, то вполне реально пройти
Ввод в должность - куча бумаги, и неделя проведенная за её изучением, в это время до тебя никому нет дела
Работа - начни привыкать, что минимум это таргет, а максимума не существует. Руководству твои полевые проблемы не интересны. Порвись, но сделай. Есть моменты , когда запускаются совершенно сырые и неотлаженые процессы, от результата которых зависит твоя зарплата. Руководство интересуют только цифры, а не способ их достижения. Как следствие из всего вышесказанного- прощай семья, привет поля и лэптоп.
Обучение - минитренинги разработанные в лабораторных (идеальных) условиях.
Карьерный рост - как свет в конце тоннеля. Он есть, но нужно дружить с начальством и быть пропропропроактивным.
Корпоративная культура- самое зло. Люди играющие в бизнес, которые прикидываются, что этот бизнес принадлежит им. Мерзкое ощущение бизнес экспертов друг перед другом. Модные словечки с иностранным закосом, и конечно же натянутые недоамериканские улыбки.
В целом для прохождения школы и ввода в трейд маркетинг - терпимо
Трудозатраты и моральное истощение несопоставимы с личными интересами
Возможно, это мне такой линейный менеджер попался, который открыто просил делать цифры, а не результат. А когда дело дошло до разборов в первых рядах грозил пальцем и говорил , Айайай низззя так
Итог - Бро,
Типичный рабочий день понедельника - приезжаем в торговую точку , координатор представляет меня персоналу , работа началась . Процесс работы : 1. визуально оценивается возраст покупателя . 2 . Здравствуйте , я консультант по табачной продукции Бритиш Американ Тобако , вы курите ? 3. информирование курящих потребителей о том что осенью этого года стали производится новые сигареты Лайки Страйк , предоставляем сведения о качественных характеристиках и потребительских свойствах продукции . 4. Грамотная работа с возражениями , строго в соответствии с памяткой консультанта . На оскорбительное поведение отвечаем - спасибо за внимание , хорошего дня . 5. ведем отчет консультанта . Специфика работы : по 4 часа на торговую точку , в конце каждого часа можно взять 5 минут перерыв , работаем 6 дней в неделю , воскресенье выходной , если работодатель дает возможность работаем в нескольких торговых точках за день , заниматься личными делами разрешено в перерыв , работа консультанта строго контролируется проверяющими со стороны БАТ , и агенства ООО Профиль .
ProsОбщение с людьми, наблюдение за их поведением, влияние на объем продаж (правильно подобранный тембр голоса уже может на них существенно повлиять ), оплачиваемый проезд, работа по всему КМВ, каждую неделю разные торговые точки .
ConsОтсутствие соц пакета и официального оформления, холодная форма, уменьшение рабочих часов ( изначально работали в день - 5ч + час перерыва + 5 часов, теперь по 4 часа ), постоянная очень длительная задержка выплаты заработной платы (самый огромный минус)
Questions And Answers about British American Tobacco
If you were to leave British American Tobacco, what would be the reason?
Asked Jan 19, 2018
Better offer for better life
Answered Nov 5, 2019
Career growth
Answered Feb 17, 2019
What is the vacation policy like at British American Tobacco? How many vacation days do you get per year?
Asked Feb 15, 2018
30 days
Some other consideration - paternity
Answered Jan 1, 2021
42 days per year
Answered Mar 30, 2020
How did you get your first interview at British American Tobacco?
Asked Oct 20, 2018
Assessment and question tests followed by oral interviews
Answered Sep 4, 2019
Via a recruitment agent
Answered Nov 22, 2018
If you were in charge, what would you do to make British American Tobacco a better place to work?
Asked Jan 19, 2018
Create a platform where colleagues share ideas and experiences...
Answered Nov 3, 2019
BAT is already a great place to work, I love the company but there is always a second thought of focussing on my family career i.e the children education for a better future
Answered Oct 13, 2018
What questions did they ask during your interview at British American Tobacco?
Asked Jun 23, 2017
Which course I have done
how did hear about BAT
Answered Mar 28, 2019
I was asked my experiences
What achievement i had in the previous companies i have worked
what motivates me
What I am going to add if employed.
