BrightStar Care

Working at BrightStar Care: Company Overview and Reviews

BrightStar Care
BrightStar Care
3.5
2128 reviews
BrightStar Care Ratings
3.5
Average rating of 2128 reviews on Indeed
3.5Work-Life Balance
2.9Pay & Benefits
2.9Job Security & Advancement
3.2Management
3.4Culture
Headquarters
Corporate Headquarters 1125 Tri-State Parkway, Suite 700 Gurnee, IL 60031
Employees
51 to 200
Revenue
$100M to $500M (USD)
Industry
Health Care

Popular jobs at BrightStar Care

 Average SalarySalary Range
1283 salaries reported
$14.32
per hour
$7.25-$23.80
1493 salaries reported
$17.79
per hour
$7.25-$38.30
1033 salaries reported
$14.44
per hour
$7.25-$24.60
768 salaries reported
$31.63
per hour
$7.30-$65.65
611 salaries reported
$37.76
per hour
$15.60-$66.40
Salary Satisfaction
44%
Of the employees are satisfied about their pay
Based on 3819 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

BrightStar Care Reviews

Popular JobsNursing AssistantHome Health AideCaregiverRegistered NurseLicensed Practical NurseLicensed Vocational NursePersonal AssistantNurseCustomer Care ManagerNurse's AideCoordinatorState Tested Nursing AssistantDirector of NursingPersonal Care AssistantAdministrative AssistantBranch ManagerChildcare ProviderMedical AssistantAssistantRegistered Nurse - Home HealthRegistered Nurse Case ManagerIn Home CaregiverCase ManagerField NurseHuman Resources ManagerOperations ManagerCertified Medical AssistantManagerMedical TechnicianOffice ManagerPatient Care TechnicianRecruiterSchedulerScheduling CoordinatorCare ManagerCertified Occupational Therapy AssistantDirector of OperationsHome Care NursePatient AssistantPhysical Therapist AssistantPrivate Duty NurseRegistered Nurse - InfusionSupervisorCustomer Service RepresentativeDirect Care WorkerHome AssistantHome Care AideNursing SupervisorOffice AssistantStaffing CoordinatorAuthorization SpecialistCaregiver/CompanionClient AssociateCustomer Service ManagerDirector of Human ResourcesHuman Resources GeneralistHuman Resources SpecialistInternRegistered Nurse - PediatricsSpeech Language PathologistAccount ManagerAdministratorBusiness Development ManagerCaretakerDirectorHuman Resources CoordinatorOffice WorkerPatient Care CoordinatorRecruiting AssistantTherapistAccounting ManagerAccounts Receivable ClerkAgency NurseBabysitter/NannyCare CoordinatorCare StaffCharge NurseClient CoordinatorClinical LiaisonCommunity LiaisonCompliance OfficerData AnalystDirector of Sales and MarketingEmt-basicField TechnicianFront Desk ManagerHospice NurseHuman Resources AssistantIT TechnicianIntake CoordinatorMedical BillerNAOffice CoordinatorOwner/PresidentPRNPathologist AssistantPerformerPhlebotomistPhysical TherapistProduction AssociateReceiverReceptionistRecruiting CoordinatorResident AssistantResident Care AssociateSales DirectorSales RepresentativeSales and Marketing ManagerSchool NurseSenior Certified Nursing AssistantSpecialistTemperature ScreenerTesterWarehouse Workerfield staffAdministrationAnnoumyusAssemblerAssistant BookkeeperAssistant ManagerAssistant RecruiterAssistant Vice PresidentAssistant in NursingBillerBilling CoordinatorBilling SpecialistBrightStar CareBusiness AnalystBusiness ManagerCare AssistantCare WorkerCate giverCleanerClerical WorkerClient ManagerClient Services CoordinatorClinic CoordinatorClinic ManagerClinical AssistantClinical NurseClinical Nurse SpecialistClinicianCompanionContract ManagerCrew MemberCustomer Care SpecialistCustomer Service/Data EntryCustomer Support RepresentativeData Entry ClerkDelivery DriverDelivery ManagerDepartment FloaterDirect Service ProviderDirect Support Professional IIDirector of AnalyticsDirector of Business DevelopmentDirector of CareDirector of EducationDirector of FinanceDirector of MarketingDirector of RecruitingDirector of StrategyEmployed/Part TimeEngineering ManagerExecutiveExecutive DirectorField Training ManagerFinancial Analyst InternFinancial Systems ManagerFloor NurseFront Desk AgentGNAGreeterHHA - Home Health AideHair StylistHealth Care AdvisorHealth Care AideHealth EducatorHome Healthcare ProviderHousekeeperIT AnalystIT Project ManagerImplementation SpecialistInformation Technology InternInfrastructure EngineerInitial Assessments, SupervisoryIntakeInventory AssociateInventory LeadInventory SpecialistLead TeacherLead TellerLiaisonLine SupervisorMarketerMarketing ConsultantMarketing ManagerMarketing RepresentativeMedical Administrative AssistantMedical ReceptionistMedical Records ClerkMedical TechnologistMedication AideMobile Phone TechnicianNaNurse AssessorNurse CoordinatorNursing StudentOccupational Health and Safety ManagerOccupational TherapistOffice AdministratorOffice EmployeeOffice NurseOperario/a de producciónOperations AssistantOrder PickerOtherOwner Operator DriverPCPPackagerPacker/ShipperParaprofessionalPathology AssistantPatient Services RepresentativePayroll ManagerPediatricianPerformance ManagerPersonal caregiverBright starPractice NursePradera country clubProcess ManagerProject ManagerQualified Medication AideQuality Assurance AnalystQuality Assurance EngineerQuality Control InspectorRGV Brightstar CareRLS LeadReceptionist/Administrative AssistantRecruiting SpecialistRecruitment ManagerRecruitment ResourcerReferral CoordinatorRefuse to AnswerRegional Sales ManagerRegistered Mental Health NurseRegistered Nurse - AdmissionsRegistered Nurse - Operating RoomRegistered Nurse ManagerResidential AideRf EngineerRunnerSales AdvisorSales AssociateScheduling ManagerScreenerSecurity GuardSenior AideSenior Healthcare RecruiterSenior Product ManagerSenior Sales DirectorSenior SchedulerSenior Systems AdministratorServerService AdvisorShift ManagerSpeech TherapistStaff AccountantStaffing ManagerSupply Chain SpecialistSweeperTeaching AssistantTeam LeaderTechnical WriterTellerTerritory SalesTransportation CoordinatorTransporterTravel NurseTriageUnkVaccinatorVisiting NurseWanda SimoneWarehouse Associatebright starcompanionna
All LocationsAbington, PAAlexandria, VAAllentown, PAAnn Arbor, MIAntioch, CAAppleton, WIArlington, VAAshburn, VAAsheville, NCAthens, GAAtlanta, GAAugusta, GAAurora, COAurora, ILAventura, FLBaden, PABaltimore, MDBaraboo, WIBeachwood, OHBeaverton, ORBedford, NHBel Air, MDBella Vista, ARBeloit, WIBentonville, ARBerwyn, PABethlehem, PABirmingham, ALBirmingham, MIBloomfield Hills, MIBlountstown, FLBlountville, TNBlue Ash, OHBluffton, SCBoerne, TXBoiling Springs, SCBoise, IDBonita Springs, FLBoulder, COBradley, ILBridgeport, CTBrighton, COBrighton, MIBristol, TNBroomfield, COBrunswick, GABurlington, WIButler, PACalabasas, CACanton, TXCapistrano Beach, CACarolina, PRCarrollton, TXCary, NCCedar Knolls, NJCedar Rapids, IACenterville, OHCharleston, SCCharlotte, NCCharlottesville, VAChattanooga, TNChesapeake, VAChicago, ILChico, CAChino, CACincinnati, OHClearwater, FLCollegeville, PACollierville, TNColorado Springs, COColumbia, MDColumbia, MOColumbia, SCColumbus, OHConcord, NCConroe, TXConway, ARCoral Springs, FLCoronado, CACorry, PACranberry Township, PACreve Coeur, MOCrofton, MDCrystal Lake, ILCumming, GADale, INDallas, TXDanbury, CTDanvers, MADaphne, ALDayton, OHDeKalb, ILDelray Beach, FLDenton, TXDenver, CODes Moines, IADoral, FLDouglasville, GADoylestown, PADublin, CADuluth, GADurango, COEagleville, PAEast Lansing, MIEaston, MDEastpointe, MIEast Stroudsburg, PAEdinburg, TXEdmond, OKEl Cajon, CAElmwood Park, ILEmerson, NJErie, PAEscondido, CAEugene, OREvansville, INFairfax, VAFairhope, ALFair Lawn, NJFarmington Hills, MIFayetteville, ARFayetteville, GAFeasterville-Trevose, PAFlint, MIFlorence, KYFlower Mound, TXFort Collins, COFort Lauderdale, FLFort Mill, SCFort Wayne, INFort Worth, TXFredericksburg, VAFriendswood, TXGainesville, GAGallatin, TNGambrills, MDGastonia, NCGlendale, WIGoleta, CAGrand Prairie, TXGrapevine, TXGreenacres, FLGreen Bay, WIGreensboro, NCGreenville, SCGreer, SCGriffith, INGrosse Pointe, MIGurnee, ILHammond, INHarlingen, TXHenderson, NVHighland, INHilton Head Island, SCHonolulu, HIHot Springs, ARHouston, TXHowell, MIHudson, OHHuntington Beach, CAHuntsville, ALIndianapolis, INInglewood, CAInland, NEJackson, WIJacksonville, ARJacksonville, FLJanesville, WIJonesborough, TNJoplin, MOJupiter, FLKankakee, ILKansas City, KSKansas City, MOKensington, MDKissimmee, FLKnoxville, TNLa Crosse, WILafayette, CALafayette, INLake Bluff, ILLake Elmo, MNLake Forest, CALake in the Hills, ILLake Mary, FLLakewood, COLake Worth, FLLanghorne, PALansing, MILaredo, TXLargo, FLLas Vegas, NVLawrenceville, GALeadville, COLeague City, TXLeeds, ALLeesburg, VALeland, NCLenexa, KSLewis Center, OHLexington, SCLibertyville, ILLittle Rock, ARLos Angeles, CALouisville, KYLoveland, COLubbock, TXLutherville-Timonium, MDLynn Haven, FLMadison, ALMadison, WIManchester, NHMansfield, TXMaplewood, MNMarietta, GAMarina del Rey, CAMaryville, TNMason, OHMcAllen, TXMcHenry, ILMelbourne, FLMemphis, TNMenifee, CAMerrillville, INMesa, AZMiami, FLMiddleburg Heights, OHMidvale, UTMilford, MAMill Valley, CAMilton, FLMilton, MAMilwaukee, WIMiramar, FLMira Mesa, CAMobile, ALMonroe, GAMonroeville, PAMoraga, CAMountain Brook, ALMount Laurel, NJMount Lebanon, PAMurray, UTNapa, CANaperville, ILNaples, FLNashville, TNNewark, OHNew Braunfels, TXNew York, NYNiceville, FLNorthbrook, ILNorth Charleston, SCNorth Hills, CANorth Hollywood, CANorth Little Rock, ARNorth Miami, FLNorwalk, CTNorwood, MANovi, MIOak Park, ILOak Ridge, TNOceanside, CAOdenton, MDOklahoma City, OKOnalaska, WIOrlando, FLOrland Park, ILOswego, ILOverland Park, KSPanama City, FLPanama City Beach, FLParker, COParkersburg, WVPasadena, CAPaterson, NJPembroke Pines, FLPensacola, FLPeoria, ILPewaukee, WIPflugerville, TXPhiladelphia, PAPhoenix, AZPinellas Park, FLPiscataway, NJPittsburgh, PAPlano, TXPlantation, FLPlymouth, MNPompano Beach, FLPortland, MEPortland, ORPowell, OHPuyallup, WARacine, WIRancho Bernardo, CARancho Cucamonga, CAReno, NVRichardson, TXRichmond, VARio Grande Valley, TXRiver Edge, NJRiverside, CARoseville, CARoyal Palm Beach, FLSacramento, CASaint Clair Shores, MISaint Louis Park, MNSaint Paul, MNSaint Peters, MOSaint Petersburg, FLSaint Simons Island, GASalisbury, MDSan Antonio, TXSan Bernardino, CASan Diego, CASandy Springs, GASan Francisco, CASan Francisco Bay Area, CASan Juan Capistrano, CASan Luis Obispo, CASan Mateo, CASan Ramon, CASanta Barbara, CASanta Clara, CASarasota, FLSavage, MNSavannah, GASchaumburg, ILSchererville, INScottsdale, AZSeattle, WASherman Oaks, CAShow Low, AZSierra Vista, AZSierra Vista Southeast, AZSilver Spring, MDSouthampton, PASouthbury, CTSouth Padre Island, TXSouthwest, PASpanish Fort, ALSpartanburg, SCSpringfield, ILSpringfield, MOSt. Louis, MOStamford, CTState College, PAStillwater, MNStockton, CAStroudsburg, PASugar Land, TXSun City, CATampa, FLTempe, AZTemple, TXThe Woodlands, TXThousand Oaks, CATinley Park, ILToms River, NJTooele, UTTorrance, CATowson, MDTraverse City, MITroy, MITucson, AZTujunga, CATulsa, OKTumwater, WATwin Falls, IDTwinsburg, OHUpper Arlington, OHValley, ALValparaiso, INVan Nuys, CAVenice, FLVentura, CAVernon Hills, ILVienna, WVWakefield, RIWashington, DCWashington, PAWaukesha, WIWaunakee, WIWauwatosa, WIWayne, NJWayne, PAWest, TXWest Bend, WIWest Columbia, SCWest End, NYWestfield, NJWest Hartford, CTWest Palm Beach, FLWest Salem, WIWheaton, ILWichita, KSWilliamsburg, VAWilmington, NCWindermere, FLWindsor, CTWindsor Locks, CTWinter Garden, FLWoodbury, NYWoodland Hills, CAWorcester, MAYale, MIYorkville, ILRío Grande, Tierra del FuegoHamilton, ONTorrance, ONÅreCaracas, Distrito Capital

Overall Reviews at BrightStar Care

5.0
Inventory Lead | Dale, IN | Feb 27, 2020
Great
Staff are great. Hour are very flexible you pick the shifts you want pay is great. Get a bonus for a year you been there. I really love it at bright star.
5.0
Branch Manager | Fair Lawn, NJ | Nov 21, 2019
Great Work Environment. I was able to obtain a few health provider certificates
I would recommend anyone to apply plus work for the company. You are given the opportunity to become educated in healthcare industry , as well as, grow with company.
5.0
Nursing Assistant | Eugene, OR | Nov 20, 2019
One of the Best Jobs I have had
Working for Brightstar was a complete joy. Management is wonderful. You choose your schedule. You also get the reward of carding for people who need your help in there homes. I would recommend this company to anyone!!
5.0
Senior Healthcare Recruiter | San Luis Obispo, CA | Apr 23, 2020
Great Culture
Super fun and exciting place to work. Team works well together and is passionate about the clients. BSC SLOCA is one big family. Highly recommend.
5.0
Nursing Assistant | Jacksonville, FL | Jul 9, 2021
Great management to work with
I love the staff and the management. They make me feel like I belong! I can get as many hours as I need every week and we are paid weekly. I love everything about this job.
ProsGreat coworkers and management
ConsNone
2.0
Caregiver/Companion | Appleton, WI | Apr 29, 2020
Money
This company is not compassionate about their clients. It's all about money. They drop caregivers and clients if they do not make a high level of commission off of them.
5.0
Home Health Aide | Highland, IN | Apr 13, 2020
Good company
caring for client's needs, learned a lot of different types of people and their needs. Management is great, scheduling is great. The overall behavior of the company is awesome.
5.0
Human Resources Coordinator | Honolulu, HI | May 15, 2019
Great Environment
BrightStar of Honolulu is a great place to work. The office environment is very open and fun. You work hard but have a good time doing it. I loved the people I worked with and it was very hard to leave but I moved to another state so I had to go. The benefits are good and they care about their employees. I would work there again in a heartbeat!
3.0
Nursing Assistant | Lafayette, IN | Jul 16, 2017
One on one care with patients
Caregiver to individuals that had the comfort of knowing they were important and not just another face in the crowd by being able to count having the same aide which who helped them on their daily tasks, specific needs and care. Just being a companion, that becomes a friend who is there to listen or just be there to keep the patient feel someone cares and a bond is created.
ProsKnowing you are making a difference in another individual's life
ConsHours were not consistent, locations changed and hours only paid while with patient and not during standby.
4.0
Home Health Aide | Pinellas County, FL | Jan 5, 2015
Better than average
BrightStar does not offer benefits to most employees and hesitates to give new LPNs work as LPNs. Work includes ADL assistance, including meal prep. Most enjoyable part of the job is getting close to home health clients, but the hardest part is communicating with the office. Young staff and reactivity from my branch's office staff have kept my satisfaction at a surface level. My branch has undergone many changes. Turnover is common, yet work is available in Pinellas County and they are hiring CNAs.
Prosscheduling staff, time and 1/2 pay on holidays
Consno mileage reimbursement for travel to homes, low pay, hard to advance

Questions And Answers about BrightStar Care

I will be traveling daily to patient homes in my personnel vehicle. Does BrightStar Care pay mileage?
Asked Aug 28, 2016
The Dayton, Ohio location pays travel time in between clients and any mileage over 30 miles to/from the client and any driving while working for a client. You have to submit a mileage form for reimbursement each week.
Answered May 27, 2021
Because it's a franchise, the owner can make their own standard. It's usually anything outside a 20 mileage radius from their office then in between patients if there's multiple visits in a day and errands ran during care. Most national accounts, especially for research studies, reimburse full mileage but the owner/management won't disclose that to staff. They will pocket the extra mileage and only pay staff for mileage outside of a certain radius and in-between patients.
Answered Mar 2, 2021
What is the interview process like at BrightStar Care?
Asked Jul 20, 2016
Easy interview process
Answered Jul 31, 2021
1-2 interviews, depending on the position. You have to pass a drug test and background check. They hire based on experience and company culture.
Answered May 27, 2021
What benefits does BrightStar Care offer?
Asked Jul 20, 2016
Dayton offers major medical, Aflac, 401k, and PTO. Some benefits are for people who work full-time hours, but insurance is available to any employee.
Answered May 27, 2021
The Brightstar company I worked for no benefits only for management. No PTO, no pay raises and no holiday pay either.
Answered May 6, 2021
If you were in charge, what would you do to make BrightStar Care a better place to work?
Asked Jan 10, 2018
Show respect to field employees that are Frontline Caregivers. Focus on patient care and coverage of their hours over profit. The patient should always be the priority with Frontline Caregivers a close second. The company profits will increase on it's own as a result.
Answered Oct 1, 2020
At the time I worked the charting system was on paper and each job had different requirements. Getting the charting in was sometimes a challenge for me but I am pretty sure it has changed as they were in the process of using a different system. I felt very independent, which I liked, but in the jobs I was working I was on my own and there didn't feel like much support if things came up that were unexpected. An inexperienced nurse would have problems. Not sure how I would fix this, but when I worked there there were times I wished for more training. I was comfortable enough with my skill level to know what I could handle and that was very important here as you can refuse jobs beyond your skill set.
Answered Mar 19, 2020
How did you feel about telling people you worked at BrightStar Care?
Asked Nov 25, 2016
The interview process was ridiculous, 54 pages and I had everything and they wanted me to spend my money for a drs note about my ppd which I already gave them my results from my dr. That wasn’t good enough and they wanted me to pay for a CPR class , and more things!!! I’ve been doing this for 11 years, CNA AND CHHA licensees and I had to wash my hand in front of LPN and she asked what song do I sing!!! I learned how to do it and for 20 seconds, not to a song!!! Happy birthday is what the public was told!! Degrading
Answered Sep 12, 2020
Good, I love telling them that I have experience of working there!
Answered Aug 3, 2020