Bright Horizons Family Solutions

Working at Bright Horizons Family Solutions: Company Overview and Reviews

Bright Horizons Family Solutions
Bright Horizons Family Solutions
3.5
2290 reviews
Bright Horizons Family Solutions Ratings
3.5
Average rating of 2290 reviews on Indeed
3.4Work-Life Balance
3.3Pay & Benefits
3.2Job Security & Advancement
3.0Management
3.4Culture
Headquarters
2 Wells Avenue Newton, MA 02459
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Education and Schools

Popular jobs at Bright Horizons Family Solutions

 Average SalarySalary Range
381 salaries reported
$15.84
per hour
$7.90-$25.10
65 salaries reported
$16.05
per hour
$8.00-$24.90
27 salaries reported
$14.49
per hour
$7.25-$23.50
6 salaries reported
$15.88
per hour
$7.25-$28.35
94 salaries reported
$18.78
per hour
$9.35-$28.20
Salary Satisfaction
35%
Of the employees are satisfied about their pay
Based on 3218 reviews
Benefits
Health Care
Dental Insurance
Vision Insurance
Life Insurance
401k
Paid Time Off
Stock Options
Discounts

Bright Horizons Family Solutions Reviews

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Overall Reviews at Bright Horizons Family Solutions

1.0
Director of Education | Arlington, VA | Aug 26, 2021
Not a Great place to work
The admin team is supportive of teachers. They are punitive instead of supportive. They treat you like robots. I worked for the company for 7 years thinking it will change and get better.
ProsWorking with children
ConsWorking with the admin
5.0
Preschool Teacher | Richland, WA | Jul 3, 2021
Belief in staff needing to be recognized as part of staff retention.
Great place to work for. Had many learning opportunities and was excellent at recognizing staff. Provided many opportunities to grow within the company.
3.0
Supervisor | Albuquerque, NM | Nov 21, 2019
Direct cae
Direct care is challenging at best, hours 12 hour shifts, pay is low benefits are not good. Rewards are seen or felt through patient progress. There is not alot of room for promotion or salary increases.
4.0
Preschool Teacher | Omaha, NE | Sep 7, 2018
Quality Early Childhood Program
Opened center, worked on staff schedule, prepared for the teaching day, interacted with parents and children. This was a very child and family focused program with the highest quality of care as the standard!
4.0
Recruiting Coordinator | Atlanta, GA | Jul 1, 2017
Good place to work
Bright Horizons Family Solutions has great benefits and training for employees. Excellent center operations with strong educational curriculum and health and safety policies.
4.0
Client Services Associate | Washington City, DC | Dec 18, 2017
Great Company
Great benefits, pay could be better with competition growing. Love the work life balance and being able to network with local companies. Company discounts are great.
Prosdiscounts
Conssalary could be higher
4.0
Kindergarten Teacher | Wheaton, IL | Jul 10, 2016
Quality in education has always been a top priority at Bright Horizons.
I truly enjoyed what I did for a living amongst my children and co-teacher. I was unable to find work/life balance due to daily commute.
4.0
School Teacher | Durham, NC | Aug 22, 2018
Fun place to work with children and advancement
Good benefits packages paid vacations paid sick leave good leadership team Plenty options for advancement excellent training option Appreciation for staff is wonderful
4.0
Preschool Teacher | Boston, MA | Apr 27, 2018
Different centers, different rules
My center was laid back and everyone knew the routines by heart. However, whenever we were sent to another center to help out, it was like they were like a totally different facility. Each center does things differently, which shouldn't be happening because we're all supposed to have the same training and offer the same experience.
4.0
Preschool Teacher | Waltham, MA | Mar 23, 2015
Fun place to work with amazing benefits
I am constantly on my toes working in the toddler room. The children keep me busy. I have amazing co-workers that make the day go by quicker.
ProsInspiring the children and benefits
5.0
Nursery Practitioner | Rugby | Mar 21, 2021
Best workplace ever!!
This company cares for its staff and always encourages you to grow within the organisation.

Questions And Answers about Bright Horizons Family Solutions

If you were to leave Bright Horizons Family Solutions, what would be the reason?
Asked Mar 15, 2017
Definitely the pay.
Answered Oct 17, 2021
Low pay for everything that is expected of you. High turnover but even when you do have the staff you have to place half on call because you can only have so many labor hours used, but then when people call off those staff already have plans, so then the teachers that do show up to work are the ones to suffer and have to work overtime. favoritism is rampant, yet we are told it's all in our heads ineffective communication nobody in management is ever on the same page all these surveys to try to fix the problem, but none of them actually seem to matter
Answered Feb 25, 2020
If you were in charge, what would you do to make Bright Horizons Family Solutions a better place to work?
Asked Feb 21, 2018
I would keep the ratios low in the preschool classrooms, I would set up a planning time schedule, I would give teachers 15 minute breaks, I would have the sandboxes professionally cleaned every month, I would show my staff how much I value and care about them every week. I would be encouraging and kind to my staff and not play favorites. I would listen to my teaching staffs ideas and implement them and I would pay my staff what their worth and increase their pay yearly from $1.00 to $2.00 depending on how well they did on their performance review.
Answered Jun 17, 2021
I would pay my staff a livable wage and accept input from my staff. I feel like management forgets what it’s like to be in a teacher’s shoes.
Answered Nov 23, 2020
What tips or advice would you give to someone interviewing at Bright Horizons Family Solutions?
Asked Aug 25, 2016
Be co doesn’t, honest, and clear of your professional goals. ASK QUESTIONS! Ask about the company’s philosophy and mission, work culture, challenges and how they handle them etc.
Answered Mar 8, 2020
Be yourself, be friendly and actively engage with the children.
Answered Feb 4, 2020
What is the interview process like at Bright Horizons Family Solutions?
Asked Apr 21, 2016
I had 2 Call interviews for the Nanny/In Home Care Position I answered questions on my past Experience and What would I do Scenarios I was told within 1 hour I wasn't hired..20+ Years working with Children and wasn't Hired..Good Luck Candidates
Answered Jun 6, 2019
I have had two interviews at Bright Horizons. The first one was really bizarre. There were two of us being interviewed at the same time. The Director and her assistant asked us questions. It wasn't so bad, but there was no explanation as to why they did two at the same time. The second time it was about the same only there was just me. The questions are about experience, and what you would do in certain situations. Both times I visited a classroom. The first time I was offered a job, but it was to part-time to be a choice for me. The second time I felt like I almost got a bum's rush away from the class I was visiting. I have no idea why. I barely got a chance to interact with anyone. Not sure I would try again.
Answered Mar 22, 2019
What would you suggest Bright Horizons Family Solutions management do to prevent others from leaving?
Asked Mar 15, 2017
Stop protecting people who shouldn't be protected. When reporting issues that were happening at my center, HR told me that people have brought it to their attention for a few years. Refuse to work for a company that don't care for the children's well-being.
Answered Feb 7, 2021
Even though there is a shortage of teachers don't promise new people all the favorite shifts. Staff who have put their time in would like to work these shifts too.
Answered Oct 7, 2019