I've read many poor reviews regarding pay, benefits, and job stability based on not understanding the dynamics of working in private duty. I have worked for PSA for over two years and have loved it, but it is important to understand a few things before deciding if this is the job for you :) First, all field staff are PRN employees, therefore this is not a position with benefits other than 401k with a 33 cent match on the dollar and a few other token benefits that change year to year. The job itself is working one on one with chronically ill children in their homes. Since you become an important part of the family dynamic it is important to find a good fit which may mean you have to change cases once or twice to find somewhere that you and the family both feel comfortable, but once you do many nurses go on to stay for years with the same patient/family. Pay is based on the acuity of the patient and not credentials. Medicaid decides whether the patient requires a LPN or RN to deliver care and reimburses the agency based on this decision. A RN can work a LPN case, but will be paid by the agency at LPN rate. This is not the agency trying to be cheap and only pay LPNs as I read in one review, it is simply how insurance companies have found another way to save themselves money. If you look up medicaid reimbursement rates for private duty nurses you will see the agency is not making very much at all and that dictates the pay rates. While you may not make "hospital money
I was offered a position as a school nurse but it was not explained to me that I still needed a 2-step PPD just to be a school nurse. I was assured I would start work immediately so I quit my job due to scheduling. Then I was told I had to go to orientation but I could start the day after. Come orientation turns out it was only for home health which was not explained to me and I was unable to work until that 2-step ppd was done. Which meant a week and a half with no work due to being given the wrong information. I was once again assured once my second ppd was placed, I could start work. I was barely placed in a home for 2 days but no other work could be offered until the week after. Which started a day late because they couldn't figure out who would train me. Mom at the second place had to train me (which also happened with another case I was given) but that was only for two days. The first case stated they wanted a more experienced nurse so they had to find a new place for me. I ended up being placed at another home for 4hrs and was told it was either here or there was nowhere else they could send me. After my check never arrived that week, I called to state I will be leaving due to lack of cases, disorganization and miscommunication. The final straw was my check not coming in after being assured multiple times I will receive it on time even though they were having issues with my information. It was then stated that the issue was not resolved (this was now Mon) and they had
Works well with schedule, but issues should be addressed in a better timely fashion.
I have worked for PSA for about 6 months, and I do have to say I learned a lot clinically, the scheduler out of the Stratford office was great to work with my schedule, but when it came to Management I do not feel issues that staff had were taken care of in a professional/timely manner. There are 2 different offices, and from personal experience the Stratford Office is/was the best one for me to work with, the Plainville Office was nice also working with my schedule, but I was pushed into taking on certain cases that I honestly did not have time for, there were times I was not available, but yet I was placed on the schedule and other cases (as said above) I was told I was going here and not asked; Where as the Stratford Office would ask and take driving into consideration. In personal experience working for this company again I did learn a lot, but when it comes to certain issues with management, I personally feel you are up in the air with no idea what is going on. I had a personal/professional issue (that was my fault and I took full responsibility) and the Stratford Office kept me informed, however I felt it was not dealt with in a timely fashion I was out of work for almost a month. Then when I started working for the Plainville Office I was sent to a new case that I was not asked if I could do, but to get to the point the scheduler did not keep the family informed as to what was going on, I had a personal emergency I had to leave work (for the first time since my employm
ProsWorks around your schedule
ConsIssues are not taken care of with management in a timely fashion, and no breaks.
I worked for aveanna as an aba therapist after my company was bought by them. I was one of the top performing therapist yet over 18 months of working they refused to give me a raise until I went out and got another offer. After aveanna bought my original company they cut everyones full time hours to under 30 so they didnt have to pay benefits to us, leaving most of us in a mad panic financially. They also were unable to provide all the employees even with those consistent hours despite there being a huge waitlist of children needing services, and us ALWAYS having consistent hours before. Management was hostile, unorganized, and uncommunicative. Would consistently not respond to emails and refuse meetings. Turnover rate was ASTRONOMICAL so it was almost impossible to figure out who was in charge as there was also no communication. They provided no help during the pandemic, as parents cancelled sessions out of caution we just didnt get paid, they actually set up a fund for us to donate to eachother... so a company with millions wants people not getting paid to support eachother rather than support their employees. Also ZERO covid precautions other than "wash your hands" in an email. In the end as much as i cared for my clients the hostile, low pay environment left me looking for another job. Shortly after I left Aveanna the closed the ABA sector. So basically they bought out a small competitor just to liquidate it when they realized they didn't know how to manage in home care.
ConsNo benefits, poor management, lack of communication, low salary
No support from office, little to no benefits, and pay is PEANUTS!!!!!!
Very poor communication from office personnel and scheduler. You are a number to them, they do NOT care! They ask what you are looking for, but just want to fill your schedule with the jobs they want you at. Training is a joke, no input from staff, even though we are the ones out there in the field doing the work so they have no idea what could be done better! No appreciation for the work you do unless it's coming from the families. When you start with a new patient, you practically go in blind and cross your fingers and cross yourself in hopes you're about to enter a decent situation. Then you wonder what the person who went to the home to open and start the case even did, as you have to start from scratch going over everything with them, while trying to learn about your PATIENT. Nothing is ever set up for things to go smooth when our staff starts coming. I guess they figure we have nothing else to do! The only good thing is the ability to work when you want, so you have the days off that you want (unless they schedule you anyway, which they try). Usually the parents or caregivers are pleasant to work with, but we get no help in dealing with uncomfortable situations, even when asked. Hardest part of the job is dealing with the office to help match you to a job that will fit what you're looking for. I learn things from the families as they can be great resources for information when a child has a rare or complicated illness. I do enjoy most of the families and patie
ProsFlexible schedule, the patients and families
ConsNo breaks, poor communication, horrendous pay, no real benefits
1.0
Licensed Practical Nurse | Las Vegas, NV | Jun 11, 2020
Terrible treatment
I used to think this was one of the better companies out there but they are actually the worst Ive ever been apart of. They act privileged, they think they are better then everyone else. They act like they are perfect and act like they don’t make any mistakes; AS IF! I’d have more respect for them if they actually went by their moto of being an understanding and compassionate company that cares about their patients, employees, and future employees well being. The first time I tried making it to orientation I got into an accident and totaled my brand new car trying to make it to that dump, which was an “okay” excuse apparently but when I wasn’t able to make it the second time because I was stuck at urgent care from 3am all the way till 5pm the next day having a miscarriage, that was grounds for dismissal. They couldn’t even call me they sent me a template email about how they couldn’t move forward with employment; how bogus. The WORST part about it was the only reason why I even wanted to come back to the company was because my former patients family really wanted me to come back and be her nurse again because almost every other nurse they sent their way was total garbage and barely took care of their daughter and even after the family tried talking to them and explaining how they only wanted me as their nurse they STILL decided against bringing me back. Screw all the other stuff but if a patient and their family don’t even come first to this company then you can already imagi
I don't know of any agency that pays so little as $16 per hour anywhere for LPN's. This agency receives over $50 per hour for LPNs from pt. insurance and only pay the nurses $16! Also do not pay overtime. But gives $5. extra an hour if it is a holiday or overtime. But, GOOD LUCK getting 40 hours, much less overtime. Normally only 20 hours a week. This agency will give you a full time position and then replace your hours with other nurses leaving you only a few hours per week. Always hiring new nurses leading you to believe there is a lot of cases....Not so! Not enough cases for all nurses to find work. A few nurses get to have a full week of work, not many tho. The management is obsessive about little things that do not relate to patient care. And, always take up for the parents side; never the nurse. Nurses are left in the cold if a parent voices their compliant....never takes the nurses side or opinion. You are left without a case for any little opinion of a parent. They are out for the money and seem to not care about the nurses on staff that bring them the money by bending over backwards to give the best of care for each patient that is cared for. And, the scheduling person is usually very rude. If you want to be paid well and treated with appreciation and respect as a nurse and have a case consistently, this is not the agency you want to work for. You can be hired to work 40 hours on a case and end up having to share most all hours with other nur
Prosget to know patients well
Consvery low pay, hours are given and taken away giving to other nurses
If you're looking for a nursing job that is laid back and gives you time to study while in school, Aveanna might work for you only if you don't mind a few things about this company. Depending on your patient and their family, you might love it or hate it. There are some horror stories from other nurses that their patient's families were horrible or that the commute to their location was long (which you don't get reimbursed for), but my patients and their family were awesome and helpful. You can always ask to be reassigned and office staff are usually helpful, but it just depends on who's at the office that day. Some days when I have questions, the office staff will reply right away, other days it'll take them an hour or two to get back unless I call or text them again. The supervisors I've worked with are amazing and helpful; I haven't had any complaints about them. One thing I absolutely hate about this job is the charting tool they use. Many nurses have complained about it, but the new charting system they've implemented makes me want to pull my hair out. Another thing that I would like them to do better is to actually pay me for the training hours that they promise. I would have to constantly email them that I have not been paid for the training and I get the same response, which is "Oh sorry, we forgot, we'll put it in right away." But then they will forget again the next time. At this point I've given up asking for my pay from training as long as they pay my salary on ti
ProsLaid back, families are amazing, great supervisors
ConsNo PTO, staff forgets to pay for training, horrible charting system
Great place to work!!! Would highly Recommend to ANYONE
PSA Healthcare is a Great place to work! PSA is compassionate and caring and actually does go above and beyond for their nurses. If you look at the management team, at least in the Fayetteville office, they have all been in the field and are nurses and have worked with PSA for a LONG time. I really think that this says a lot about an agency. The Fayetteville location actually works with the nurses, cares about us, sends personal cards and helps us out when needed.
In response to "Loved my patient and family I worked with" review... I don't know of any job that allows employees to abuse the system as much as private duty nursing. I know lots of nurses that have family emergencies and call outs and they work with you. I know that one family emergency would not result in a termination with them, even if it were within your first 90 days of employment (like some places).
I know lots of times, families that we work with actually get tired of missed shifts and call the office to "fire" a nurse much quicker than the agency would take that nurse off the case. Unfortunately, I have found that sometimes, in those circumstances, that you do not get the truth from people, but one thing I can say, is this agency WILL be honest with you and keeps it real!
So, for any nurses who actually thought that this review helped, just remember, there are always 2 sides to the story.
So don't let someone, who we really don't know the full story on, ruin a chance for you to work so
ProsFlexibility for field nurses, Great communication, Very caring, Very thorough training and making sure you are comfortable!
ConsPrivate Duty- unpredictable environment, Sometimes takes a while to find the right fit with a family
If you like being badgered by management, take this job.
I got hired to take on a brand new case opening up in my area. I kept a good attitude through the death by power-point and monotony of the orientation. I passed the competency tests with flying colors even when covering more advanced subjects that didn't involve my case.
I was handed a poorly started case with a child fresh out of the NICU. The parents had a lot of questions which, thanks to my prior home-health knowledge, I was able to answer. The HQ gave me a lengthy tome of policies and patient notation guidelines to read over at my convenience. I was the ONLY nurse available to do coverage for the case, and so was aggressively badgered to work 80hrs a week despite my child care issues I had previously informed them about.
I was a medic for the airborne infantry in the U.S. Army. I was given all kinds of colorful names and told to do all kinds of tiresome and strenuous work at the beckoning and call of a sergeant with a serious case of sociopathy. Given that my superior had such an eloquent way of communicating, I was still treated with respect at the end of the day when the work was done.
PSA will fill your head with corporate lingo and insincere niceties until you want to vomit. What work you have done means nothing and will be treated as a footnote or dollar amount listed on their reports to be dismissed until that amount ceases to add to the bottom line.
The management at PSA is so focused on squeezing the money out of the client that they have little r
ProsYou get paid.
ConsYou pay dearly for it.
Questions And Answers about Aveanna Healthcare
What is the interview process like at Aveanna Healthcare?
Asked Apr 25, 2016
simple and straight forward.
Answered Apr 8, 2021
recruited from within, very unorganized and company location and compliance was not enforced
Answered Apr 1, 2021
How are the working hours at Aveanna Healthcare?
Asked Sep 5, 2016
Reasonable
Answered Jul 29, 2021
At Aveanna, our nurses enjoy a great deal of flexibility and autonomy over their schedules. When you join the Aveanna team, we work with you to find a patient family whose shift needs align with yours. Working hours vary depending on your flexibility and needs. To learn more about the shifts open in your area, we suggest you reach out to one of our recruiters or to the location in your area.
Answered Dec 10, 2019
What is Aveanna Healthcare sick leave policy? How many sick days do you get per year?
Asked Oct 23, 2016
I am a full time staff but no pto only three days of sick time a year no vacation either.
Answered May 31, 2021
Want to get up in life it takes dedication and sacrifice !
Answered Jan 8, 2021
If you were in charge, what would you do to make Aveanna Healthcare a better place to work?
Asked Dec 13, 2016
Offer benefits to full time employees in the field offer PTO and assist with coverage for the patients when vacation is needed
Answered Jul 21, 2021
Raid the pay 2 fillers an hour
Answered Apr 24, 2020
What is the vacation policy like at Aveanna Healthcare? How many vacation days do you get per year?
Asked Jan 15, 2017
You hve no vacatiom unless you are fulltime and i himestly dont wven know how they calculate it. I was there 1 yr and had 31 hr PTO.
