Assistant Resume Sample

To land a job as an assistant, you need your resume to highlight not only your experience, but also your attention to detail and critical thinking skills. To do so, you’ll want to concisely share the whole scope of your impact, from the big picture ideation to the data that proves your success. Follow this free assistant resume example as a sample template to make your experience shine.
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Jessica Hume

Houston, Texas

Assistant, The Good-Spencer
September 2019 - Present
Houston, Texas
  • Interpreted customer requests and provided responsive, friendly assistance, developing a reputation for excellent customer service
  • Followed through on verbal directions, demonstrating initiative and leadership
  • Received and entered data points such as customer names, addresses, phone numbers, credit card information for 120 customers per week
  • Developed a system for tracking and updating of inventory and product replenishment
Assistant, Dead Angel
May 2018 - September 2019
Houston, Texas
  • Implemented a new sales process by identifying opportunities for new customers, scheduling appointments, and providing product demonstrations
  • Scheduled new customer appointments and confirmed those appointments
  • Collected feedback from customers and provided regular updates on service delivery
  • Helped with the design of a new customer service website, using WordPress to facilitate communication between company and customers
Assistant, Secretary
July 2016 - May 2018
Houston, Texas
  • Received a $5,000 raise for managing the office's incoming and outgoing deliveries
  • Routinely received customer appreciation awards, including one for outstanding customer service
  • Ensured that customer satisfaction was measured on a regular basis and documented by tracking and reporting metrics
  • Maintained customer satisfaction by responding to customer service inquiries within 24 business hours
  • Maintained thorough knowledge of all products and services offered at the store
  • Reviewed and approved all invoices and records before they were sent to accounting
  • Maintained a database of daily sales, customer purchases and inventory levels for all products and services, keeping track of sales and inventory levels on an ongoing basis
High School Diploma
Vista High School, Graduated 2016
Houston, Texas
  • Microsoft Word
  • Customer Service
  • Writing Skills
  • Communication Skills
  • Microsoft Office
  • Microsoft Excel
  • Dementia Care
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