Description
Introduction
THIS IS A PART TIME WORK FROM HOME POSITIONS - Hours are Monday - Friday 10:00 AM - 2:00 PM CST
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Virtual Scheduler opening with Work from Home today and find out what it truly means to be a part of the HCA Healthcare team.
Benefits
At Work from Home, we want to ensure your needs are met. We offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
Medical, Dental, Vision, Life Insurance and Flexible Spending
Paid Time Off (PTO) and Personal Leave
401K(100% annual match - 3% to 9% of pay based on years of service)
Academic Assistance and Reimbursements for Tuition and Student Loans
Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
Home, Auto, and Pet Insurance
Employee Stock Purchase Program (ESPP)
Short Term & Long Term Disability coverage
Adoption Assistance
Legal Benefits and lots more!
Learn more about Employee Benefits
We are seeking a(an) Virtual Scheduler for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
As a Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering in the scheduling or registration system; obtaining and entering accurate insurance information; answering incoming phone calls.
In this role you will:
- Answer incoming calls in a timely and professional manner
- Schedules all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e. Meditech)
- Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network
- Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
- Ensure that any edits are performed in the scheduling module
- Ensure physician orders are indexed appropriately
- Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time
- Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
- Select the correct patient medical record number consistently
- Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
- Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
- Edit medical accounts to appropriate status per facility or SSC standards and guidelines – • Receive, maintain, and index physician orders per facility and SSC standards and guidelines
- Attends in-service presentations, and completes mandatory education week
- Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
- Other duties as assigned
Qualifications - External
- High school diploma or GED preferred
Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience required.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Virtual Scheduler opening.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Virtual Scheduler opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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